TheCredit Agentwill have an active role in managing the risk associated with accounts receivable. He/she will have to analyze credit applications and revisions as well as the implementation of collection strategies.

Assigned Responsibilities

• Communicate with customers, sales representatives, branches and customer service for payment tracking, account openings and credits to be applied to accounts on a regular basis;
• Take responsibility for assigned branches;
• Make collection and follow-up calls;
• Build good relationships with customers, branches and representatives;
• Analyze new customers and review existing customers;
• Order releases and booking order approvals according to the company’s internal policies and chart of approval;
• Be able to carry out line of credit approvals according to the company's internal policies;
• Resolve disputes, identify problems and follow up on payments with the various branches;
• Reconcile accounts and maintenance of customer accounts;
• Prepare documents for collection agencies and bad debts;
• Compose various reports;
• All other related tasks.

Success Factors

• Technical background: Your training as a credit officer and your 5 years or more of experience in accounts receivable and credit have provided you with all the knowledge you need to accomplish your tasks;
• IT expertise: You have a good knowledge of the Office suite, more precisely, of the Excel software;
• Time management: You have a remarkable ability to concentrate. You know how to organize your time to ensure that deadlines are met;
• Negotiation: Your negotiation skills have always enabled you to achieve your objectives;
• Interpersonal skills: Your interpersonal skills allow you to develop trusting relationships with your various business partners and easily obtain their collaboration. You are a resource person and can always be counted on;
• Collaborative: With a true team spirit, you foster collaboration with your colleagues to facilitate learning. You know how to build relationships with your internal and external clients and become a trusted business partner whose advice is greatly appreciated;
• Bilingualism: You communicate easily in French and English, both orally and in writing;
• Analytical skills: You know how to take a step back and analyse the situation in order to provide appropriate and beneficial solutions. You can analyze and process a large volume of information and are able to make a quick and informed decision;
• Experience: Knowledge of the distribution field is an asset.