The Axis Insurance Group dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.

We’re looking for YOU .

As a Manager, Fleet & Auto Insurance, a typical day might include:

• Overseeing staff scheduling, ensuring the office is staffed appropriately at all times
• Ensuring ICBC protocols are being met, including monthly Inventory control and Batching.
• Collaborating with the HR recruitment team, maintains, develops, and attracts skilled staff to the Auto team
• Acting as liaison between direct reports, senior management, internal, and external stake holders when issues arise requiring attention
• Performing staff performance evaluations and makes recommendations as required
• Approving, monitoring, and tracking department vacation, sick, and remote workdays for direct reports, providing quarterly summaries to the Director of Finance
• Reviewing and monitoring any staff expenses for direct reports
• Leading the team and provides a work environment that is supportive of the productivity and morale of all staff
• Contributing to a positive team environment by working efficiently, professionally, and in a friendly manner
• Improving our organization by sharing ideas and opinions, contributing and building communication in all directions and levels
• Executing and facilitating regular meetings with staff:
• Monitoring and auditing workflows
• Ensuring staff feel supported and heard by department leadership team
• Communicating Axis’ goals and achievements
• Collaborating with staff to monitor Objectives & Key Results (OKRs)
• Providing training and mentorship
• Immediately dealing with staff issues and working towards a timely resolution
• Developing and maintaining high service level standards for the department
• Effectively motivating and supervising employees, including team building.
• Assisting others as needed and performing other duties as assigned.
• Demonstrating needs-based sales behavior builds relationships with new and existing customers, including reactive and tag-on selling, asking for referrals, generating new business, and increasing customer retention
• Maintaining a diary of prospective/current clients and follow-ups on sales leads
• Reviewing and working renewal lists, contacting clients a minimum of 45 days in advance
• Ensuring that all notes to file are completed after each transaction in a timely, accurate manner

You are passionate about:

• Providing friendly, professional service
• Making a positive difference to those around you
• Sharing ideas and working with a great team of proactive, innovative thinkers
• Learning, growing, and pushing past barriers
• Living with integrity
• Taking ownership of your work and actions

You’re outstanding at:

• Organization! Organization! Organization!
• Staying on top of priorities & managing expectations
• Paying attention to the little things that make a big difference
• Getting stuff done
• Working behind the scenes to ensure an exceptional customer experience

Must Haves:

• Minimum 5 years Commercial insurance experience, consistently meeting internal core competencies
• General Insurance Agent Level 2 license through the Insurance Council of British Columbia or equivalent license in the individual’s province of residence, with the ability to obtain a British Columbia license
• CAIB, CIP, CRM or other insurance designations considered an asset
• Post Secondary Degree considered an asset
• Experience using EPIC broker management system an asset

What’s in it for YOU?

• Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace!
• Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.
• Competitive Employee Benefits Plan. Axis has customized medical, dental, long-term disability, AD&D, critical illness, life insurance, and EAP coverage for you & your family.
• Work/Life Balance. We offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU

We’re excited to meet YOU !

Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.