Direct Support Worker III - NU
Top Benefits
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description RESPONSIBILITIES AND ACTIVITIES
- To monitor activities of Program Clients as required
- To provide any requested information, assist with Client orientation to Centre regulations and schedules.
- To oversee and assist with supervision of Clients during daily tasks, as needed
- To provide support, assistance & encouragement to Clients
- Perform all necessary Clerical duties for Client documentation, Log Book entries, Sign Out Sheets, Visitor information and other required Forms
- To make necessary referrals to other staff as needed
- To make Public Address Announcements for Clients or Staff as necessary
- To conduct scheduled rounds of all areas of property as outlined by Supervisors and be familiar with all required Fire, Health and Safety measures and procedures. Supervise fire evacuation and safety procedures during Shift
- To monitor Client activities in Smoking Area as required
- To take Client attendance at scheduled activities as required
- To ensure that Clients’ late-night snack is made available at scheduled time
- To provide accurate and timely Conduct Reports on Client activity to Program Coordinator and/or Directors/Supervisors if required
- To answer, monitor telephone, routing calls to appropriate Department(s) and staff
- To conduct Drug Screening on Clients as required, and at all times when a client returns to the property following a pass.
- To make a written report on Client status to team on duty (Monday – Friday) at end of shift
- To check packages and bags of Clients returning from off-grounds activities.
- To attend all Seminars, Training Sessions or Staff Meetings as required.
- To be knowledgeable of all guests to the property, being aware of their activities and whereabouts. In the case of those visiting with clients, have the guests sign in and out in the register placed at the Front Desk.
- To immediately notify the On-Call staff if clients are late when returning from pass, following a 15 minute grace period. To contact the On-Call staff when any type of serious occurrence takes place.
- Complete other tasks as required
Essential Skills And Qualifications
- Degree or Diploma in one of the Human Services professions
Knowledge, Experience Or Training In
- Pleasant, courteous and professional telephone manners
- Respectful and professional towards clients, public, students and
- staff
- Ability to maintain a high degree of confidentiality
- Keyboarding and demonstrated knowledge of Microsoft Office applications as well as email and internet applications.
- Willingness to learn and accept supervision
- Networking, Referrals and strong knowledge of resources
- Knowledge and experience with concurrent disorders
- Knowledge of culturally competent practices
- Knowledge and experience with data management systems (e.g. EMHware) and Outcome measurements
- Awareness and experience with marginalized and vulnerable populations
- Basic First Aid/CPR Certification an asset
- Proficient in English language, second language an asset
Upon Hiring, Successful Candidate Must Provide
- A current Vulnerable Sector Screening
- Office setting, long periods of being seated, using computer, phone systems
- Little to no travel
Compensation The target hiring range for this position is $18.99 to $23.73 with a maximum of $28.48.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.
Direct Support Worker III - NU
Top Benefits
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description RESPONSIBILITIES AND ACTIVITIES
- To monitor activities of Program Clients as required
- To provide any requested information, assist with Client orientation to Centre regulations and schedules.
- To oversee and assist with supervision of Clients during daily tasks, as needed
- To provide support, assistance & encouragement to Clients
- Perform all necessary Clerical duties for Client documentation, Log Book entries, Sign Out Sheets, Visitor information and other required Forms
- To make necessary referrals to other staff as needed
- To make Public Address Announcements for Clients or Staff as necessary
- To conduct scheduled rounds of all areas of property as outlined by Supervisors and be familiar with all required Fire, Health and Safety measures and procedures. Supervise fire evacuation and safety procedures during Shift
- To monitor Client activities in Smoking Area as required
- To take Client attendance at scheduled activities as required
- To ensure that Clients’ late-night snack is made available at scheduled time
- To provide accurate and timely Conduct Reports on Client activity to Program Coordinator and/or Directors/Supervisors if required
- To answer, monitor telephone, routing calls to appropriate Department(s) and staff
- To conduct Drug Screening on Clients as required, and at all times when a client returns to the property following a pass.
- To make a written report on Client status to team on duty (Monday – Friday) at end of shift
- To check packages and bags of Clients returning from off-grounds activities.
- To attend all Seminars, Training Sessions or Staff Meetings as required.
- To be knowledgeable of all guests to the property, being aware of their activities and whereabouts. In the case of those visiting with clients, have the guests sign in and out in the register placed at the Front Desk.
- To immediately notify the On-Call staff if clients are late when returning from pass, following a 15 minute grace period. To contact the On-Call staff when any type of serious occurrence takes place.
- Complete other tasks as required
Essential Skills And Qualifications
- Degree or Diploma in one of the Human Services professions
Knowledge, Experience Or Training In
- Pleasant, courteous and professional telephone manners
- Respectful and professional towards clients, public, students and
- staff
- Ability to maintain a high degree of confidentiality
- Keyboarding and demonstrated knowledge of Microsoft Office applications as well as email and internet applications.
- Willingness to learn and accept supervision
- Networking, Referrals and strong knowledge of resources
- Knowledge and experience with concurrent disorders
- Knowledge of culturally competent practices
- Knowledge and experience with data management systems (e.g. EMHware) and Outcome measurements
- Awareness and experience with marginalized and vulnerable populations
- Basic First Aid/CPR Certification an asset
- Proficient in English language, second language an asset
Upon Hiring, Successful Candidate Must Provide
- A current Vulnerable Sector Screening
- Office setting, long periods of being seated, using computer, phone systems
- Little to no travel
Compensation The target hiring range for this position is $18.99 to $23.73 with a maximum of $28.48.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.