Top Benefits
About the role
Salary Range: $95,000–$118,000 CAD annually, will be determined as per candidate’s skills, qualifications, and relevant experience.
YOUR ROLE
The Regional CRM Senior Specialist is the single accountable owner for CRM roadmap adoption, governance, and change delivery within the Europe region, supporting CEVA Logistics’ CRM transformation. The role is 100% dedicated to CRM and reports directly to the Regional Sales Excellence Responsible and functionally to the Global CRM Team Manager.
C‑View Boost program has moved CRM into continuous delivery mode, expanding scope from product, UX driven updates and improvement to CRM Analytics capacities, AI use cases, Sales Performance Management (SPM), and data model/hierarchy transformation in accordance with IT systems convergence (MDM/OneTMS/CDP).
WHAT YOU WILL BE DOING
Own CRM adoption, training, and change management across the region Is the direct interface to the global CRM Team and regionally mandated by RSE to drive CRM within the region Enforce CRM standards, governance, and data quality discipline Act as regional interface between Global CRM, Regional Sales Effectiveness, and Sales teams Lead regional rollout of CRM releases Design and deploy regional dashboards, reports, and processes Identify risks, raise escalations, and advise on regional readiness for upcoming releases- Eliminate parallel tools and ensure CRM is the single source of truth
WHAT WE ARE LOOKING FOR
College Degree 5-10 years of experience, mid‑Senior to Senior experience in CRM, Sales Operations, or Change Management Strong governance mindset with regional execution capability Proven ability to drive adoption in complex, matrix environments Knowledgeable in CRM, preferably Salesforce Experience in complex environment and/or transformation related experiences Experience with Project management and training skills is preferred
At CEVA we are committed to creating a safe and healthy work environment.
We offer
A Competitive Compensation PackageComprehensive Health & Dental Benefits Professional Development Opportunities Continuing Education
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.
Not the right fit? Search for Regional CRM Senior Specialist jobs in Toronto, Ontario, Canada
About CEVA Logistics
CEVA provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe. As an industry leader, CEVA offers customers complete supply chain design and implementation in contract logistics and freight management, alone or in combination. Together with CMA CGM, a leading worldwide shipping group and CEVA’s strategic partner, we are able to offer our customers end-to-end logistics solutions.
CEVA’s integrated global network has over 1,000 facilities in more than 170 countries and 98,000 employees; all dedicated to delivering consistently excellent operations and supply chain solutions.
Similar Jobs
Top Benefits
About the role
Salary Range: $95,000–$118,000 CAD annually, will be determined as per candidate’s skills, qualifications, and relevant experience.
YOUR ROLE
The Regional CRM Senior Specialist is the single accountable owner for CRM roadmap adoption, governance, and change delivery within the Europe region, supporting CEVA Logistics’ CRM transformation. The role is 100% dedicated to CRM and reports directly to the Regional Sales Excellence Responsible and functionally to the Global CRM Team Manager.
C‑View Boost program has moved CRM into continuous delivery mode, expanding scope from product, UX driven updates and improvement to CRM Analytics capacities, AI use cases, Sales Performance Management (SPM), and data model/hierarchy transformation in accordance with IT systems convergence (MDM/OneTMS/CDP).
WHAT YOU WILL BE DOING
Own CRM adoption, training, and change management across the region Is the direct interface to the global CRM Team and regionally mandated by RSE to drive CRM within the region Enforce CRM standards, governance, and data quality discipline Act as regional interface between Global CRM, Regional Sales Effectiveness, and Sales teams Lead regional rollout of CRM releases Design and deploy regional dashboards, reports, and processes Identify risks, raise escalations, and advise on regional readiness for upcoming releases- Eliminate parallel tools and ensure CRM is the single source of truth
WHAT WE ARE LOOKING FOR
College Degree 5-10 years of experience, mid‑Senior to Senior experience in CRM, Sales Operations, or Change Management Strong governance mindset with regional execution capability Proven ability to drive adoption in complex, matrix environments Knowledgeable in CRM, preferably Salesforce Experience in complex environment and/or transformation related experiences Experience with Project management and training skills is preferred
At CEVA we are committed to creating a safe and healthy work environment.
We offer
A Competitive Compensation PackageComprehensive Health & Dental Benefits Professional Development Opportunities Continuing Education
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.
Not the right fit? Search for Regional CRM Senior Specialist jobs in Toronto, Ontario, Canada
About CEVA Logistics
CEVA provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe. As an industry leader, CEVA offers customers complete supply chain design and implementation in contract logistics and freight management, alone or in combination. Together with CMA CGM, a leading worldwide shipping group and CEVA’s strategic partner, we are able to offer our customers end-to-end logistics solutions.
CEVA’s integrated global network has over 1,000 facilities in more than 170 countries and 98,000 employees; all dedicated to delivering consistently excellent operations and supply chain solutions.