Top Benefits
About the role
Ducharme Motors is looking for a Parts Advisor to join our busy Parts Department! The perfect candidate will strive to provide exceptional customer service, ensure efficiency and accuracy in fulfilling customer requests, is knowledgeable in parts and has an eye for detail.
Responsibilities:
- Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
- Works with the service advisors to ensure a timely turnaround of parts needed for internal jobs.
- Assist walk-in customers with the selection of parts, suggest companion requirements and relay specials to ensure customer is aware of the product line.
- Provide price quotes and other related parts information via the telephone.
- Determine availability on out-of-stock items and, if requested by customer, submit emergency order.
- Issue credit for parts returned; ensure invoice number is on hand to verify purchases and pricing.
- Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
- Prepare estimates and order parts and accessories under tight time constraints
- Build and maintain a reputation of being a top-notch advisor within our dealership
- Handles customer complaints immediately and according to the dealership's guidelines
- Follow all company and manufacturer policies, directives and procedures.
- Comply with required health and safety regulations.
- Maintains professional appearance.
- Other duties as assigned by manager.
Qualifications:
- Excellent communication skills and an aptitude for customer service and sales are essential
- Previous Automotive or Parts knowledge will be considered an asset
- Ability to work in a fast-paced team environment
- Valid driver's license and acceptable driving abstract
- Motivation to succeed and expand knowledge
We offer competitive compensation starting at $24-30/hr depending on experience, benefits package, social events, and a company matched pension plan!
Come work with us at Ducharme Motors where we are family owned, and community driven! Apply today!
Not the right fit? Search for Parts Advisor jobs in Bonnyville, AB
About DUCHARME MOTORS
Ducharme Motors is a family owned and operated Ford dealership located in Bonnyville, the heart of Alberta’s Lakeland. Celebrating over 60 years in business, Ducharme Motors is well known for its deep community roots, excellent customer service and loyal employees. Part of the Ducharme Group, Ducharme Motors is a family oriented company with unlimited career growth potential.
The Ducharme Group is a collection of privately owned and operated progressive automotive and recreational vehicle dealerships, in the Bonnyville, Cold Lake and St. Paul, Alberta region. The Group includes 5 automotive franchises, and a Motorsports & RV dealership with over 200 team members. As progressive leaders in Alberta's automotive industry, we provide an excellent place to work with ample opportunity for career advancement.
The Ducharme Group embraces community involvement…we live, play and work in the Lakeland. It's important that our footprint is minimized but that the positive effects are maximized and we continually improve the community.
See yourself working here…and staying here in a long term career, not just a job. The Ducharme Group is a place where you're challenged to learn, contribute and succeed
Similar Jobs
Top Benefits
About the role
Ducharme Motors is looking for a Parts Advisor to join our busy Parts Department! The perfect candidate will strive to provide exceptional customer service, ensure efficiency and accuracy in fulfilling customer requests, is knowledgeable in parts and has an eye for detail.
Responsibilities:
- Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
- Works with the service advisors to ensure a timely turnaround of parts needed for internal jobs.
- Assist walk-in customers with the selection of parts, suggest companion requirements and relay specials to ensure customer is aware of the product line.
- Provide price quotes and other related parts information via the telephone.
- Determine availability on out-of-stock items and, if requested by customer, submit emergency order.
- Issue credit for parts returned; ensure invoice number is on hand to verify purchases and pricing.
- Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
- Prepare estimates and order parts and accessories under tight time constraints
- Build and maintain a reputation of being a top-notch advisor within our dealership
- Handles customer complaints immediately and according to the dealership's guidelines
- Follow all company and manufacturer policies, directives and procedures.
- Comply with required health and safety regulations.
- Maintains professional appearance.
- Other duties as assigned by manager.
Qualifications:
- Excellent communication skills and an aptitude for customer service and sales are essential
- Previous Automotive or Parts knowledge will be considered an asset
- Ability to work in a fast-paced team environment
- Valid driver's license and acceptable driving abstract
- Motivation to succeed and expand knowledge
We offer competitive compensation starting at $24-30/hr depending on experience, benefits package, social events, and a company matched pension plan!
Come work with us at Ducharme Motors where we are family owned, and community driven! Apply today!
Not the right fit? Search for Parts Advisor jobs in Bonnyville, AB
About DUCHARME MOTORS
Ducharme Motors is a family owned and operated Ford dealership located in Bonnyville, the heart of Alberta’s Lakeland. Celebrating over 60 years in business, Ducharme Motors is well known for its deep community roots, excellent customer service and loyal employees. Part of the Ducharme Group, Ducharme Motors is a family oriented company with unlimited career growth potential.
The Ducharme Group is a collection of privately owned and operated progressive automotive and recreational vehicle dealerships, in the Bonnyville, Cold Lake and St. Paul, Alberta region. The Group includes 5 automotive franchises, and a Motorsports & RV dealership with over 200 team members. As progressive leaders in Alberta's automotive industry, we provide an excellent place to work with ample opportunity for career advancement.
The Ducharme Group embraces community involvement…we live, play and work in the Lakeland. It's important that our footprint is minimized but that the positive effects are maximized and we continually improve the community.
See yourself working here…and staying here in a long term career, not just a job. The Ducharme Group is a place where you're challenged to learn, contribute and succeed