Top Benefits
About the role
Job Description
What is the opportunity?
This role at RBC Insurance Advice Centre gives you the best of both worlds—the flexibility you need for your life and the fulfillment you seek in your work.
We are looking for dynamic individuals with a passion for helping people to join our fast-paced Life Sales team at the RBC Insurance Advice Centre. As a Licensed Insurance Advisor, Life & Health you will proactively interact with clients over the phone, providing them with insurance advice and solutions based on their individual needs. Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your success. You will contribute to an individual and team sales plan, successfully achieved through uncovering opportunities, providing solutions and referring to partners with the ultimate goal of deepening client relationships.
What will you do?
- Take inbound as well as make proactive outbound calls to clients to identify potential Life and Health insurance opportunities, providing them with an exceptional client experience to meet their needs
- Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
- Exhibit a consistent, positive client experience with every conversation and resolve client concerns at the first point of contact, demonstrating relationship building through meaningful discussions
- Apply critical thinking during client interactions in order to identify and analyze risks and ensure clients are offered coverage that aligns to their needs
- Use procedures effectively and seamlessly during calls
- Contribute to team sales plan by achieving new business goals, right sell appropriate solutions, as well as proactively refer clients for other solutions
What do you need to succeed?
Must-have
- Possession of a Life License Qualification Program (LLQP)
- Flexibility to work all shifts within the hours of operation. The Life & Health Advice Centre is open Monday – Friday 8:00am – 8:30pm and Saturdays 8:30am – 4:30pm
- Exceptional customer service skills with the ability to build strong relationships and connect with clients.
- Digital literacy across a broad range of services (i.e. laptops, smartphones, tablets etc.)
Nice-to-have
- Bilingual, fluent in French and English
- Knowledge of insurance products
- Experience in a proactive sales environment
- Post-secondary education
- Customer service and/or sales experience in a contact centre environment
What’s in it for you?
Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.
- Working with an award-winning team Awards | RBC Diversity & Inclusion
- A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
- Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
- Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
- Flexible work arrangements and leaders who support your needs—both personal and professional.
- An opportunity to have real impact on the lives of the clients and the communities you serve.
- RBCI software tools to boost your productivity
Job Skills
Cold Calling, Competitive Markets, Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, Life Insurance, Sales
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-02
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the opportunity?
This role at RBC Insurance Advice Centre gives you the best of both worlds—the flexibility you need for your life and the fulfillment you seek in your work.
We are looking for dynamic individuals with a passion for helping people to join our fast-paced Life Sales team at the RBC Insurance Advice Centre. As a Licensed Insurance Advisor, Life & Health you will proactively interact with clients over the phone, providing them with insurance advice and solutions based on their individual needs. Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your success. You will contribute to an individual and team sales plan, successfully achieved through uncovering opportunities, providing solutions and referring to partners with the ultimate goal of deepening client relationships.
What will you do?
- Take inbound as well as make proactive outbound calls to clients to identify potential Life and Health insurance opportunities, providing them with an exceptional client experience to meet their needs
- Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
- Exhibit a consistent, positive client experience with every conversation and resolve client concerns at the first point of contact, demonstrating relationship building through meaningful discussions
- Apply critical thinking during client interactions in order to identify and analyze risks and ensure clients are offered coverage that aligns to their needs
- Use procedures effectively and seamlessly during calls
- Contribute to team sales plan by achieving new business goals, right sell appropriate solutions, as well as proactively refer clients for other solutions
What do you need to succeed?
Must-have
- Possession of a Life License Qualification Program (LLQP)
- Flexibility to work all shifts within the hours of operation. The Life & Health Advice Centre is open Monday – Friday 8:00am – 8:30pm and Saturdays 8:30am – 4:30pm
- Exceptional customer service skills with the ability to build strong relationships and connect with clients.
- Digital literacy across a broad range of services (i.e. laptops, smartphones, tablets etc.)
Nice-to-have
- Bilingual, fluent in French and English
- Knowledge of insurance products
- Experience in a proactive sales environment
- Post-secondary education
- Customer service and/or sales experience in a contact centre environment
What’s in it for you?
Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.
- Working with an award-winning team Awards | RBC Diversity & Inclusion
- A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
- Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
- Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
- Flexible work arrangements and leaders who support your needs—both personal and professional.
- An opportunity to have real impact on the lives of the clients and the communities you serve.
- RBCI software tools to boost your productivity
Job Skills
Cold Calling, Competitive Markets, Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, Life Insurance, Sales
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-02
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.