About the role
Duties and Responsibilities:
Responsible for the day-to-day operations of the campus services location across the campus with a key focus on facilities management and planning and third party vendor management. Ensures the services provided are efficient and effective.
Qualifications:
The incumbent must possess the following qualifications:
- Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
- Knowledge of contract management program design, delivery, assessment, and evaluation methodologies, processes, and practices
- Experience forecasting, planning and implementing Deferred Maintenance Programs and Capital projects
- Knowledge and experience of communications and management principles including monitoring and reporting analytics
- Demonstrated experience and management of changing landscapes of communication/marketing channels and acquisition of retention of customers
- Excellent interpersonal and organizational skills. Ability to prioritize and meet deadlines, manage multiple projects
- Excellent communication skills and good judgement
- Knowledge of relevant governing legislation, collective agreements, policies and procedures
- Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
- Knowledge of multiple software programs used in housing and residence life
- Collaborate and work in teams
Education and Experience:
The above is normally acquired through the completion of:
- Undergraduate University degree in Business or related field
- Minimum of four years of facilities management and operations, including leadership experience. Managing and leading a team is a must
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
About Carleton University
Carleton University, Canada’s capital university is situated on a beautiful campus bordered by the sparkling Rideau River and Canal, Carleton is just minutes from the heart of our nation’s government and enjoys easy access to the many organizations, associations and businesses which thrive in Ottawa. Many of Ontario’s leading high tech companies surround our campus where cutting-edge research joins with highly innovative teaching to solve real-life problems. Members of a dynamic, research-intensive university, Carleton’s faculty and staff provide a superior learning experience for our fine students who hail from every province and from over 100 countries around the world.
About the role
Duties and Responsibilities:
Responsible for the day-to-day operations of the campus services location across the campus with a key focus on facilities management and planning and third party vendor management. Ensures the services provided are efficient and effective.
Qualifications:
The incumbent must possess the following qualifications:
- Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
- Knowledge of contract management program design, delivery, assessment, and evaluation methodologies, processes, and practices
- Experience forecasting, planning and implementing Deferred Maintenance Programs and Capital projects
- Knowledge and experience of communications and management principles including monitoring and reporting analytics
- Demonstrated experience and management of changing landscapes of communication/marketing channels and acquisition of retention of customers
- Excellent interpersonal and organizational skills. Ability to prioritize and meet deadlines, manage multiple projects
- Excellent communication skills and good judgement
- Knowledge of relevant governing legislation, collective agreements, policies and procedures
- Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
- Knowledge of multiple software programs used in housing and residence life
- Collaborate and work in teams
Education and Experience:
The above is normally acquired through the completion of:
- Undergraduate University degree in Business or related field
- Minimum of four years of facilities management and operations, including leadership experience. Managing and leading a team is a must
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
About Carleton University
Carleton University, Canada’s capital university is situated on a beautiful campus bordered by the sparkling Rideau River and Canal, Carleton is just minutes from the heart of our nation’s government and enjoys easy access to the many organizations, associations and businesses which thrive in Ottawa. Many of Ontario’s leading high tech companies surround our campus where cutting-edge research joins with highly innovative teaching to solve real-life problems. Members of a dynamic, research-intensive university, Carleton’s faculty and staff provide a superior learning experience for our fine students who hail from every province and from over 100 countries around the world.