Apply By: Friday, September 5, 2025 11:59 pm EDT

Senior Manager, Strategic Business Effectiveness

Job ID:

233758

Posting status:

Open

Organization:

Ministry of the Attorney General

Division:

Civil Law Division

City:

Toronto

Position(s) language:

English

Job term:

1 Temporary contract/assignment up to 12 months with possibility of extension

Job code:

M1104H - Administrative Services71

Salary:

$105,307.00 - $148,429.00 Per year

Are you an authentic, innovative and strategic leader? Do you have demonstrated experience in leading and inspiring teams to deliver strategic advice, services and initiatives in a fast-paced, dynamic environment?

If so, consider this exciting opportunity to join the Ministry of the Attorney General, Civil Law Division, as the Senior Manager, Strategic Business Effectiveness Unit, where you will be responsible for providing leadership to a diverse and dynamic team of senior, high performing professionals to deliver on a range of strategic initiatives for the division. This opportunity requires an exceptional, empowering people leader who thrives on leading change and cultivating a high-performing and inclusive team.

The Ontario Public Service: Strengthening Ontario, together.
A career in the Ontario Public Service (OPS) is driven by purpose. We're building a stronger Ontario by delivering programs and services that make a real difference in people's lives. If you share this ambition, you'll find a workplace that reflects the diversity of the people we serve and empowers you to lead with confidence.

Why Your Leadership Belongs Here
Purpose that drives you: Lead work that matters. Your leadership will shape policies, programs, and services that improve lives across the province—every day.

A culture that supports you: Thrive in a flexible, inclusive, and respectful workplace that values your well-being and empowers you to bring your whole self to work.

A career that grows with you: Explore leadership opportunities across ministries and sectors. With access to mentorship, learning, and mobility, your career can evolve here.

Recognition that reflects your impact: We value the difference you make. You'll receive competitive pay, a defined-benefit pension, and benefits that support your well-being—plus meaningful recognition for your contributions.

About the job

We hold our leaders to high standards because we believe in their potential to drive meaningful change. In the Ontario Public Service, leadership means showing up with authenticity, acting with integrity, and having the courage to do what's right—even when it's hard.

As a leader, you'll be expected to create a team culture that encourages innovation, supports collaboration, and champions inclusion. You'll help build a diverse, anti-racist, and accessible workplace where everyone feels safe, respected, and able to thrive.

Leadership is about impact—and in this role, you'll have the opportunity to make a meaningful one. You will:

• Provide strategic leadership and manage the design, evaluation, planning, development, implementation and maintenance of strategic frameworks, structures and business processes.

• Lead and provide strategic direction to staff to support the implementation of organizational development programs to enhance change management across the Ministry.

• Lead Strategic and Operational planning for the division, in alignment with divisional, ministry, and OPS priorities.

• Manage the design, implementation, ongoing evaluation and improvement of programs to increase organizational effectiveness and positively impact Ministry goals and objectives.

• Provide project leadership and oversee various projects and major strategic business modernization initiatives.

• Lead the development and implementation of a comprehensive strategic change and communication strategy to ensure consistent, coherent and effective flow of information.

• Provide strategic advice, analysis and recommendations to divisional senior management.

• You will build solid trusting relationships within government and with external stakeholders and partners.

Meet Your New Team:
The Civil Law Division delivers client-focused legal services across the OPS that are high-quality, consistent, and solution-oriented and reflect our deep understanding of government.

The Strategic Business Effectiveness Unit provides strategic advice, support and project leadership in the areas of Strategic and Operational planning, Business Realignment Oversight, Information Technology and Data Analytics, Knowledge Management, Performance Measures and Key Indicators, Risk Management and Employee Engagement.

What you bring to the team

Strategic Leadership Skills:

• You have a strategic, team-focused leadership style to deliver on integrated policy and program objectives while facilitating a positive and productive working environment in a time of continuous change.
• You can lead major change initiatives for the division, develop implementation strategies and promote collaborative approaches.
• You have strong strategic leadership skills and can support and recommend policy and program options related to organizational effectiveness initiatives.
• You are committed to innovation and service excellence and motivate staff through times of change.

Technical Skills:

• You have knowledge of program, change management and continuous improvement processes and principles to lead the development of change management strategies.
• You have experience leading the multi-year strategic business planning processes, to determine program objectives and resource requirements and to ensure alignment of programs and projects with corporate strategic goals.
• You have a strong understanding of government approvals and multi-year planning processes.
• You have experience with project planning and management techniques.
• You can evaluate program effectiveness and make recommendations for process improvements using key performance indicators, risk assessment techniques and performance measurement frameworks.

Communication and Relationship Management Skills:

• You are a skilled communicator and can provide briefings and strategic advice to senior leaders on corporate initiatives and priorities within a sensitive political environment.
• You can identify internal and external influences and risks and make strategic recommendations for mitigation.
• You have good judgement and political acuity to recognize and respond to politically sensitive issues.
• You have experience building strong relationships and partnerships with ministries and stakeholders to share information, build consensus and influence thinking to support ministry priorities.

Strategic Thinking and Analytical Skills:

• You can anticipate impacts of change and develop strategies to manage resistance to change.
• You have analytical and strategic thinking skills to assess and respond to issues and ensure alignment with similar initiatives in the OPS.
• You have analytical, evaluation and strategic problem-solving skills to develop and implement strategic frameworks, structures, strategies and business processes to support the operational requirements and business strategies of the division.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

Additional information:

Apply by:

Friday, September 5, 2025 11:59 pm EDT

Position details:

• 1 English Temporary, duration up to 12 months, 720 Bay St, Toronto, Toronto Region, Criminal Record and Judicial Matters Check (Fingerprint Based)

Compensation group:

Management Compensation Plan

Work hours:

Schedule 6

Category:

Management and General

Posted on:

Thursday, August 21, 2025

Note:

• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-AG-233758/25

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together