Who you are

• Experience building and maintaining backend services in production environments, ideally focused on deployment, infrastructure, or platform tooling
• Practical experience running workloads on Kubernetes, including authoring and maintaining Helm charts
• Proficiency with Ruby and Go, along with strong scripting skills to automate workflows and tooling
• Familiarity with Terraform and infrastructure as code practices for managing cloud and on-premises environments
• Hands-on experience working with relational databases, especially PostgreSQL, and understanding of performance and reliability considerations
• Understanding of secure, scalable, and supportable deployment practices and common observability tools such as Prometheus and Grafana
• Experience collaborating in large codebases and with distributed teams, including writing clear, user-facing documentation and implementation guides
• Openness to learning, applying transferable skills, and growing into new technologies and parts of the GitLab deployment stack
• Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application

What the job involves

• As a Backend Engineer on the GitLab Delivery Operate team, you’ll focus on delivering and supporting GitLab for self-managed customers by building and maintaining the infrastructure, tooling, and automation that power our deployment methods
• You’ll work across Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit (GET), and the GitLab Operator to ensure GitLab is easy to install, upgrade, and operate in diverse, production-grade environments
• In this role, you’ll collaborate closely with Distribution Engineers, Site Reliability Engineers, Release Managers, Security, and Development teams to keep deployments secure, scalable, and reliable, so customers can run GitLab with confidence on their own platforms
• Some examples of our projects:
• Evolving Omnibus, Helm Charts, GET, and the GitLab Operator to support new GitLab features and architectures
• Improving installation, upgrade, and validation automation for large-scale, self-managed GitLab deployments
• Maintain and evolve the Omnibus GitLab package so it reliably integrates GitLab components for self-managed deployments
• Contribute to the design, development, and maintenance of GitLab Helm Charts to support scalable, production-ready Kubernetes deployments
• Enhance and support the GitLab Environment Toolkit (GET) and validated reference architectures used by enterprise and internal users
• Support and improve the GitLab Operator to enable Kubernetes-native lifecycle management for GitLab installations
• Improve the installation, upgrade, and day‑to‑day operation experience across all supported self-managed platforms
• Collaborate with Security to address vulnerabilities in the deployment stack and ensure secure defaults and configurations
• Build and maintain automation and CI/CD pipelines that validate and test deployment tooling across Omnibus, Charts, GET, and the Operator
• Partner with Distribution Engineers, SREs, Release Managers, and Development teams to integrate new features into deployment methods and keep user-facing documentation accurate and actionable
• The Operate team is part of GitLab Delivery and is responsible for delivering GitLab to self-managed users through supported and validated deployment tooling
• We maintain and evolve the GitLab Omnibus package, Helm Charts, GitLab Operator, and GitLab Environment Toolkit (GET) to ensure GitLab is deployable, secure, and production-ready across diverse environments
• You’ll work with a distributed group of backend engineers who collaborate asynchronously across time zones and partner closely with Site Reliability Engineering, Release, Security, and Development teams to keep deployments reliable and aligned with new product capabilities
• We are focused on improving installation and upgrade experiences, strengthening security and automation, and enabling self-managed customers to run GitLab with confidence at any scale

Benefits

• We offer benefits to manage your health, wealth, and well-being regardless of location
• Flexibility in schedule to be there for life’s important moments
• Equity compensation & Employee Stock Purchase Plan offered
• Generous Paid Time Off