Leader, Business and Technical Services
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Leader, Business and Technical Services, you will provide operational and strategic leadership services to the division, including coordinating and delivering technical and business support, delivering business and technology strategies, managing vehicles, equipment and supplies, resolving information technology issues, organizing staff training, and coordinating processes for billing, procurement, and contract and vendor management. You will also coordinate corporate marketing and communication and provide business planning, analysis and reporting. Primary duties include:
- Manage, lead, and oversee delivery of business and technical services, solutions, and products for the Field Surveying Services (FSS) division. This includes data processing and drafting, records management, fleet management, equipment management, technology solutions, procedures, procurement, contracts, vendor management, client billing, staff training, administration, and safety.
- Develop business and technical strategies, including business planning, budgeting, forecasting, analysis, reporting, business intelligence, marketing, research and development, and technology investment.
- Provide leadership, staff development, succession planning, coaching, direction, and assistance to FSS staff in their dealings with interested parties, customers, and other City staff.
- Communicate and engage with clients, interested parties, and other business partners.
- Oversee the Business and Technical Services section's operating budget and manage financial recoveries for the division.
- Take corrective action to improve performance and align outcomes with established goals. This includes contributing to the development of FSS performance metrics, tracking results, and implementing improvements.
- Connect, integrate, and problem solve with colleagues across the division, business unit, and department, applying professional knowledge to divisional strategic activities such as business planning, technology development, process improvement, and safety.
Qualifications
- A degree in Business, Engineering, Geomatics, or a related field and at least 8 years of relevant experience in an engineering, field services, and/or geomatics business support work environment.
- Equivalent combinations of experience and education may be considered.
- Applicants must have at least 5 years of experience in a leadership role.
- A designation as a Professional Engineer (P. Eng) or a Professional Land Surveyor would be considered an asset.
- Knowledge and experience with geospatial technologies, data processing, drafting, and records management would also be an asset.
- The ability to lead and coordinate operational functions and contribute to strategic objectives is essential.
- Success in the position requires strong communication, analytical, problem solving, project management, business planning, process improvement and organizational effectiveness skills.
Pre-employment Requirements
Successful applicants must provide proof of qualifications.
Position and Pay Information
Business Unit: Capital Planning and Business Services
Union: Exempt
Position Type: 1 Permanent
Compensation: Level M1 $115,627 - 144,534 per annum
Hours of work: Standard 35 hour work week
Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
Location: 651B 25 Avenue SE
Audience: Internal/External
Apply By: May 1, 2026
Job ID: 314229
Not the right fit? Search for Leader, Business and Technical Services jobs in Calgary, AB
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.
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Leader, Business and Technical Services
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Leader, Business and Technical Services, you will provide operational and strategic leadership services to the division, including coordinating and delivering technical and business support, delivering business and technology strategies, managing vehicles, equipment and supplies, resolving information technology issues, organizing staff training, and coordinating processes for billing, procurement, and contract and vendor management. You will also coordinate corporate marketing and communication and provide business planning, analysis and reporting. Primary duties include:
- Manage, lead, and oversee delivery of business and technical services, solutions, and products for the Field Surveying Services (FSS) division. This includes data processing and drafting, records management, fleet management, equipment management, technology solutions, procedures, procurement, contracts, vendor management, client billing, staff training, administration, and safety.
- Develop business and technical strategies, including business planning, budgeting, forecasting, analysis, reporting, business intelligence, marketing, research and development, and technology investment.
- Provide leadership, staff development, succession planning, coaching, direction, and assistance to FSS staff in their dealings with interested parties, customers, and other City staff.
- Communicate and engage with clients, interested parties, and other business partners.
- Oversee the Business and Technical Services section's operating budget and manage financial recoveries for the division.
- Take corrective action to improve performance and align outcomes with established goals. This includes contributing to the development of FSS performance metrics, tracking results, and implementing improvements.
- Connect, integrate, and problem solve with colleagues across the division, business unit, and department, applying professional knowledge to divisional strategic activities such as business planning, technology development, process improvement, and safety.
Qualifications
- A degree in Business, Engineering, Geomatics, or a related field and at least 8 years of relevant experience in an engineering, field services, and/or geomatics business support work environment.
- Equivalent combinations of experience and education may be considered.
- Applicants must have at least 5 years of experience in a leadership role.
- A designation as a Professional Engineer (P. Eng) or a Professional Land Surveyor would be considered an asset.
- Knowledge and experience with geospatial technologies, data processing, drafting, and records management would also be an asset.
- The ability to lead and coordinate operational functions and contribute to strategic objectives is essential.
- Success in the position requires strong communication, analytical, problem solving, project management, business planning, process improvement and organizational effectiveness skills.
Pre-employment Requirements
Successful applicants must provide proof of qualifications.
Position and Pay Information
Business Unit: Capital Planning and Business Services
Union: Exempt
Position Type: 1 Permanent
Compensation: Level M1 $115,627 - 144,534 per annum
Hours of work: Standard 35 hour work week
Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
Location: 651B 25 Avenue SE
Audience: Internal/External
Apply By: May 1, 2026
Job ID: 314229
Not the right fit? Search for Leader, Business and Technical Services jobs in Calgary, AB
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.