Youth Outreach Worker - 2 Positions
Top Benefits
About the role
ABOUT THE ROLE
Are you passionate about supporting youth in our community? Youth Street Outreach is looking for compassionate, dedicated Youth Outreach Workers to join our team. We work with youth ages 13–25 to strengthen safety, well-being, and self-sufficiency through trauma-informed, holistic services.
In addition to outreach, our team provides Mobile Crisis Response, supporting youth in crisis situations across Kamloops. We help address risk factors such as substance use, mental health challenges, involvement with the justice system, sexual exploitation, gang involvement, and housing insecurity.
This program improves the lives of young people by offering proactive, community-based support. We meet youth where they are and ensure that our drop-in centre and services are welcoming and accessible to all.
Key Responsibilities
- Provide outreach and case management using client centered, non-judgmental, and trauma-informed practices
- Offer advocacy and system navigation support, including facilitated referrals
- Help youth access safe, stable, and culturally appropriate housing
- Support youth in developing life skills and reducing vulnerability
- Assist youth in building and sustaining positive relationships with family and natural supports
- Provide harm reduction services, including education and distribution of supplies, Naloxone kits and safer sex supplies
- Maintain accurate documentation and participate in team meetings and training
- Collaborate with community partners and participate in community meetings and events
WHY JOIN ICS?
We offer a competitive compensation and benefits package designed to support your health, wellbeing, and career growth:
- $29.17–$33.49/hour wage range with increases every 2,000 hours up to Step 4
- Extended health, dental, vision, paramedical, life insurance, and EFAP
- Municipal Pension Plan
- 3 weeks annual vacation, plus 13 paid statutory holidays and sick leave (1 day/month)
- ¢61/km mileage reimbursement and up to $200/year for business-use vehicle insurance
- Fully paid required training, professional development opportunities, and priority consideration for internal postings
- Community involvement and wellbeing activities
SKILLS, KNOWLEDGE, and ABILITIES
Demonstrated knowledge and strong abilities to:
- Build healthy, trusting relationships with youth, families, colleagues, and community professionals
- Apply trauma-informed, culturally safe, and harm-reduction approaches when supporting youth
- Respond effectively to challenging behaviours, aggression, and crisis situations
- Support youth with substance use, mental health, and emotional regulation challenges, including providing information and referrals to community resources
- Conduct assessments and implement intervention strategies that promote positive change
- Manage conflict using mediation and facilitation methods
- Apply strong critical thinking and sound judgment while following policies and procedures
- Maintain clear, accurate, and timely written documentation
- Organize workload and priorities effectively in a dynamic, fast-paced environment
REQUIREMENTS
- A valid BC Class 5 Driver's License and a safe driving record
- Own reliable vehicle
- Business Use Insurance with $5 Million liability may be needed based on the frequency of personal vehicle use. (reimbursement is provided).
- Consent to Criminal Record Check with vulnerable sector search
- This position requires Union membership and union dues are deducted from each pay.
- Following training is required and provided to the successful candidate free of charge. Existing certification is an asset: Emergency First Aid with CPR-C, Mandt (RCT), Naloxone, SafeTALK, Privacy and Information Sharing, Anti-Bullying, and Harassment.
- Physical requirements of the job include traveling within the city either as the driver or the passenger of a vehicle, walking and standing for the majority of the day, being exposed to various weather conditions while working outdoors.
JOB INFORMATION
NUMBER of VACANCIES: Two (2)
PROGRAM: Youth Outreach
LOCATION: Kamloops, BC
STATUS: Full-Time
HOURS of WORK: 37.5 hours per week
SCHEDULE: Tuesday to Saturday, 3 PM - 11 PM - Schedules are subject to change depending on operational needs.
REPORTS TO: Youth Outreach Program Coordinator
COMPENSATION: $29.17 - $33.49 per hour (Grid 12 as per collective agreement)
CLOSING DATE: Open until suitable candidate is found
HOW to APPLY: Click the “Apply Now” button to submit your application. Email applications may be missed, as the inbox is not monitored for applications.
JOB NUMBER: 2025-114 & 2025-115
Contact us at careers@interiorcommunityservices.bc.ca for any accommodation needs at any stage of the hiring process.
ICS is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer..
About INTERIOR COMMUNITY SERVICES
Our greatest asset is our staff and volunteers all working together on our mission of “Enriching Lives, Strengthening Communities” with a vision that “People of all abilities live to their potential with dignity, choice and opportunity.”
Our front line staff are community support workers, home support workers, family support works and counsellors doing very important work in Kamloops, Merritt and surrounding communities within complex systems and they are passionate in supporting the most vulnerable individuals in our communities. Our programs and services encompass early childhood, family support, pre-natal, youth, seniors and people with disabilities.
Interior Community Services (ICS) is a non-profit accredited social service agency providing a wide range of support and intervention services to people of all ages in the BC Interior region. We have been in the community for over 45 years and are currently the largest non-profit in the interior of BC.
Youth Outreach Worker - 2 Positions
Top Benefits
About the role
ABOUT THE ROLE
Are you passionate about supporting youth in our community? Youth Street Outreach is looking for compassionate, dedicated Youth Outreach Workers to join our team. We work with youth ages 13–25 to strengthen safety, well-being, and self-sufficiency through trauma-informed, holistic services.
In addition to outreach, our team provides Mobile Crisis Response, supporting youth in crisis situations across Kamloops. We help address risk factors such as substance use, mental health challenges, involvement with the justice system, sexual exploitation, gang involvement, and housing insecurity.
This program improves the lives of young people by offering proactive, community-based support. We meet youth where they are and ensure that our drop-in centre and services are welcoming and accessible to all.
Key Responsibilities
- Provide outreach and case management using client centered, non-judgmental, and trauma-informed practices
- Offer advocacy and system navigation support, including facilitated referrals
- Help youth access safe, stable, and culturally appropriate housing
- Support youth in developing life skills and reducing vulnerability
- Assist youth in building and sustaining positive relationships with family and natural supports
- Provide harm reduction services, including education and distribution of supplies, Naloxone kits and safer sex supplies
- Maintain accurate documentation and participate in team meetings and training
- Collaborate with community partners and participate in community meetings and events
WHY JOIN ICS?
We offer a competitive compensation and benefits package designed to support your health, wellbeing, and career growth:
- $29.17–$33.49/hour wage range with increases every 2,000 hours up to Step 4
- Extended health, dental, vision, paramedical, life insurance, and EFAP
- Municipal Pension Plan
- 3 weeks annual vacation, plus 13 paid statutory holidays and sick leave (1 day/month)
- ¢61/km mileage reimbursement and up to $200/year for business-use vehicle insurance
- Fully paid required training, professional development opportunities, and priority consideration for internal postings
- Community involvement and wellbeing activities
SKILLS, KNOWLEDGE, and ABILITIES
Demonstrated knowledge and strong abilities to:
- Build healthy, trusting relationships with youth, families, colleagues, and community professionals
- Apply trauma-informed, culturally safe, and harm-reduction approaches when supporting youth
- Respond effectively to challenging behaviours, aggression, and crisis situations
- Support youth with substance use, mental health, and emotional regulation challenges, including providing information and referrals to community resources
- Conduct assessments and implement intervention strategies that promote positive change
- Manage conflict using mediation and facilitation methods
- Apply strong critical thinking and sound judgment while following policies and procedures
- Maintain clear, accurate, and timely written documentation
- Organize workload and priorities effectively in a dynamic, fast-paced environment
REQUIREMENTS
- A valid BC Class 5 Driver's License and a safe driving record
- Own reliable vehicle
- Business Use Insurance with $5 Million liability may be needed based on the frequency of personal vehicle use. (reimbursement is provided).
- Consent to Criminal Record Check with vulnerable sector search
- This position requires Union membership and union dues are deducted from each pay.
- Following training is required and provided to the successful candidate free of charge. Existing certification is an asset: Emergency First Aid with CPR-C, Mandt (RCT), Naloxone, SafeTALK, Privacy and Information Sharing, Anti-Bullying, and Harassment.
- Physical requirements of the job include traveling within the city either as the driver or the passenger of a vehicle, walking and standing for the majority of the day, being exposed to various weather conditions while working outdoors.
JOB INFORMATION
NUMBER of VACANCIES: Two (2)
PROGRAM: Youth Outreach
LOCATION: Kamloops, BC
STATUS: Full-Time
HOURS of WORK: 37.5 hours per week
SCHEDULE: Tuesday to Saturday, 3 PM - 11 PM - Schedules are subject to change depending on operational needs.
REPORTS TO: Youth Outreach Program Coordinator
COMPENSATION: $29.17 - $33.49 per hour (Grid 12 as per collective agreement)
CLOSING DATE: Open until suitable candidate is found
HOW to APPLY: Click the “Apply Now” button to submit your application. Email applications may be missed, as the inbox is not monitored for applications.
JOB NUMBER: 2025-114 & 2025-115
Contact us at careers@interiorcommunityservices.bc.ca for any accommodation needs at any stage of the hiring process.
ICS is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer..
About INTERIOR COMMUNITY SERVICES
Our greatest asset is our staff and volunteers all working together on our mission of “Enriching Lives, Strengthening Communities” with a vision that “People of all abilities live to their potential with dignity, choice and opportunity.”
Our front line staff are community support workers, home support workers, family support works and counsellors doing very important work in Kamloops, Merritt and surrounding communities within complex systems and they are passionate in supporting the most vulnerable individuals in our communities. Our programs and services encompass early childhood, family support, pre-natal, youth, seniors and people with disabilities.
Interior Community Services (ICS) is a non-profit accredited social service agency providing a wide range of support and intervention services to people of all ages in the BC Interior region. We have been in the community for over 45 years and are currently the largest non-profit in the interior of BC.