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Retail Style Specialist - Toronto Eaton Centre

Gapabout 24 hours ago
Toronto, ON
Senior Level
Part-Time

About the role

About the Role

As a Banana Republic Style Specialist, you will create aspirational, modern, and on-trend looks that enhance each customer’s emotional connection to the brand. You are a fashion authority with strong styling instincts and deep product knowledge, especially across apparel fabrications, styles, fits, and emerging trends. You will provide a high-touch, inclusive, and elevated service experience, building brand loyalty through authentic engagement and personalized clienteling. Your goal is to inspire confidence, drive conversion, and cultivate a loyal client base by serving as a trusted style partner. Additionally, you will proactively clientele through outreach, tailored follow-ups, and relationship-building strategies designed to deepen engagement and support repeat visits and long-term loyalty.

This posting is to fill one vacancy.

What You'll Do

  • Stay current with credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
  • Bring our Brand Codes to life across every customer touchpoint, with particular focus on delivering an elevated fitting room experience through personalized styling, confidence building guidance, and high touch service that drives conversion and loyalty
  • Create personalized styling solutions using a strong understanding of apparel, fabrications, fits, and silhouettes.
  • Connect and engage with customers authentically to build strong relationships and brand loyalty
  • Serve as a Brand storyteller, demonstrating strong knowledge of products to create exceptional experiences
  • Drive sales and achieve store goals with the client as your primary focus
  • Demonstrate values and behaviors consistent with our Values Based Leadership Behaviors

Who You Are

  • At least 1 year of experience clienteling in a premium fashion environment, demonstrating deep knowledge of trends and designer brands and the ability to apply that insight to meet customers’ styling needs.
  • Effective communicator with experience in creating meaningful connections with customers that builds brand loyalty
  • Able to navigate various technology platforms with or without a reasonable accommodation as part of the clienteling process
  • Flexible and adaptable to work shifts that meet the needs of the business, including evenings, weekends, and peak business hours; flexible and/or consistent scheduling may be available as required by state, provincial, and local laws.
  • Ability to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation
  • Passionate about Banana Republic, its heritage, product offerings and commitment to social and cultural initiatives
  • Collaborative and flourishes in a team environment
  • Curious with a “can do” attitude and a desire to learn and grow

About Gap

Retail
10,000+

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.

Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.

Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.

Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.

We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.

So if you have ideas, if you’re talented, if you want to work with phenomenal people, and if you think we should leave the world a little better than we found it, we’d love to meet you.

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