Req ID: 27223

Vacancy Type: Temporary

Contract Duration: 1 year

Number of Positions: 1

Closing Date: 11/05/2025

Job Summary As a Small Business Coordinator at IDEA Square One Innovation Hub, you’ll be at the center of Mississauga’s entrepreneurial community, supporting the delivery of small business and entrepreneurship programs through IDEA Mississauga which includes the Mississauga Business Entrepreneur Centre (MBEC).

Reporting to Supervisor, IDEA Innovation Hub, you’ll provide exceptional client service and administrative support, ensuring smooth day‑to‑day operations while responding to diverse business inquiries with professionalism and exceptional customer service skills. You’ll play a hands‑on role in supporting the planning and execution of business workshops, networking events, and business programs, while also contributing to engaging digital experiences and creative designs that bring our initiatives to life. This role is perfect for someone who thrives in a fast‑paced team environment, communicates with confidence, and is passionate about helping entrepreneurs and small businesses succeed.

Duties and Responsibilities

• Provide in-person front-line small business and entrepreneurship support and information to clients by telephone, email, walk-ins, website and social media.
• Coordinate logistics and provide administrative support related to delivery of small business in-person seminars, webinars, events and programs, including WebEx and MS Teams support, room bookings, speaker booking, registrations, materials preparation and maintenance, client file maintenance, tracking, event surveys, follow up and reporting;
• Support the administration and operations of the IDEA Square One hub and membership program including liaising with members;
• Responsible for coordination, tracking inventory and office supplies, and general office administration;
• Support team with delivery of entrepreneurship programs and initiatives;
• Support the design, develop and post images and content to the department’s social media accounts
• Assist in developing monthly social media calendars with scope of content and caption/copy;
• Assist with preparing and providing monthly and ad hoc reporting on client interactions, in–person seminars/webinars/events, social media, membership, website engagement;
• Perform other duties as assigned.

Skills And Qualifications

• Graduation from post-secondary education in Business Administration or similar program and minimum 2-years progressively more responsible administrative experience or equivalent combination of education and work experience;
• Knowledge or experience in a small business or as an entrepreneur is an asset.
• Excellent time management and organizational skills;
• Strong attention to details, adheres to deadlines, ability to multitask, excellent customer service, communication and interpersonal skills essential to work with all levels of government, clients, staff, and external agencies;
• Strong written and verbal communication skills are required;
• Must have an ability to work effectively in a highly collaborative team environment as well as independently;
• Experience in supporting start up entrepreneurs and businesses is considered an asset
• Knowledge of the following programs such as Canva, WordPress, SurveyMonkey, MailChimp and Eventbrite is an asset;
• Strong aptitude using Microsoft Office Outlook, Word, Excel, PowerPoint; Customer Relationship Management (CRM) system and other PC software is required;
• Strong proficiency in English grammar and spelling is essential;
• Must be able to attend meetings, special events and activities outside of regular business hours and some weekends.

Hourly Rate/Salary: $ 37.96 - $ 50.61

Hours of Work: Monday - Friday 9am to 5pm, with occasional evenings, weekends

Work Location:IDEA Square One

Organization Unit: P&B/IDEA Square One

Department/Division/Section: P&B/Planning & Building Dept , P&B/Economic Dev Office , Small Business & Workforce Develop

Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.