Join the Team Behind Hamilton’s Chicest Retreat The C Hotel by Carmens is more than just a place to stay—it’s a modern, stylish destination where exceptional service and unforgettable experiences come together. Nationally recognized for sincere, attentive service and flawless performance, the heart and soul of the C Hotel’s success is its remarkable team.

Whether you’re welcoming guests at the front desk, keeping rooms spotless, coordinating seamless events, supporting sales, or helping deliver memorable banquets, your role is key to creating the warm, polished experience that sets the C Hotel apart.

Part of Carmens Group—an award-winning hospitality leader with over 40 years of creating extraordinary moments—you’ll join a close-knit, passionate team dedicated to making every guest feel truly cared for. If you’re detail-driven, people-focused, and ready to grow your career in a vibrant, fast-paced environment, the C Hotel is your next great opportunity.

Why Work for Carmens Group?

• Flexible scheduling

• Career coaching & growth

• Great Place to Work Certified (2022-2024)

• Named Best Workplace in several award categories:

• Most Trusted Executive Teams

• Best Places to Work in Hospitality & Retail

• Best Places to Work in Canada

• Best Workplaces for Women

• Best Workplaces for Mental Wellness

• Perks & Benefits

• Pay on Demand – get paid when you need it

• Global Hotel Discounts for your travels

• Staff discounts at our restaurants

• Employee Scholarship Program

• Wellness programs & staff events

• Clear opportunities to grow into leadership roles

• Employee recognition programs celebrating your achievements and milestones

• Referral bonuses when you bring great talent to the team

• Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing and passion - where your career is supported every step of the way.

**Position Details

Job Type:** part-time, permanent

Vacancy : This position is being added to expand our team in preparation for the upcoming busy season and does not reflect a current vacancy

Compensation : Minimum wage + gratuities

AI Disclosure : Your application will be reviewed by our hiring team – we do not use artificial intelligence in the screening or selection of applicants for this position

What you Will be Doing: As a Set-up & Décor team member, you’ll help bring each client’s unique vision to life by preparing stunning event spaces with precision, creativity, and care. Your work will be essential in creating the first impression guests experience—from elegant head tables to beautifully set dining areas—setting the stage for unforgettable moments.

Your responsibilities will include:

• Preparing event spaces by arranging tables, chairs, and furniture in accordance with event contracts and floorplans
• Decorating head tables, presentation tables, and accent areas using linens, skirting, and décor elements
• Fully setting guest tables with linens, charger plates, dishware, flatware, glassware, centerpieces, and napkins to meet Carmen’s Group standards
• Ensuring all décor elements are clean, polished, and placed with care
• Learning the details of décor offerings and understanding the unique requirements of different event types
• Executing room flips and teardown efficiently and respectfully after events
• Keeping the décor storage room clean, organized, and inventory-ready
• Communicating clearly and professionally with the Décor and Set-Up team to meet timelines and expectations
• Taking direction from the Manager to ensure each space is prepared to exact specifications
• Using sound judgment, attention to detail, and creativity in problem-solving and execution
• Maintaining a safe, efficient, and positive work environment while handling heavy items and navigating large spaces
• Contributing to a team culture that values collaboration, pride in presentation, and guest-centered service
• Helping create extraordinary memories for our clients by delivering beautiful, thoughtfully prepared event spaces
• Performing additional duties as assigned to support set-up, décor, or operational needs

This is an ideal role for someone who enjoys hands-on work, takes pride in visual presentation, and thrives in a fast-paced, event-driven environment where every detail matters.

The Spark you Bring to Every Celebration

• Experience in events, catering, or similar positions considered an asset
• Strong organizational, time management, and problem-solving skills to artfully arrange exquisite spaces in a timely manner
• A guest-first mindset with a passion for creating memorable experiences
• Strong attention to detail
• A positive attitude, reliability, and a willingness to jump in wherever needed
• Ability to work in a physically demanding role with lifting up to 50lbs, stair climbing, and constant walking
• Flexible availability to work during the day, both mid-week and on weekends, and event-based hours

We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time

Are You Ready to Take the Lead?

If you’re a passionate service professional who thrives in fast-paced event environments and takes pride in creating unforgettable guest experiences, this is your moment. Apply today and let’s deliver something extraordinary—together.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview. Powered by JazzHR

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