T&O Supplier Management Office- QA Analyst
Top Benefits
About the role
What is the opportunity?
- Act as a key contributor to the development of the 1st Line of Defense (1LOD) quality assurance control program, coordinating efforts across various subject matter areas.
- Apply expertise to establish a comprehensive framework for quality assurance reporting across 1LOD teams, and develop insightful reports for senior management and committees, highlighting QA metrics, trends, root causes, and resolutions.
- Conduct thorough Quality Assurance control reviews for supplier monitoring activities and other artifacts for conformance to RBC Enterprise Third Party Risk Management Policy and all applicable standards and procedures.
- Research and report on inconsistencies discovered in ongoing monitoring activities and track those inconsistencies through to resolution in partnership with the T&O SMO Risk Leads
- Communicate and interact daily with businesses on supplier management matters, including compliance, service quality, and transformational changes in processes and technologies.
- Demonstrate a strong understanding of risk management by providing training and awareness to colleagues, ensuring adherence to the RBC Enterprise Third Party Risk Management Policy and associated standards.
- Drive issue resolution by escalating concerns to management when necessary and recommending appropriate actions.
- Expertise will drive automation and leverage of AI to enhance program development and efficiency
What will you do?
- Previous experience ensuring supplier risk management processes are robust, effective, and compliant with regulatory requirements
- Previous experience conducting Quality Assurance control reviews for supplier monitoring activities
- Strong reporting skills, including previous experience reporting on inconsistencies discovered – skilled with Excel
- Demonstrated excellence in written and oral communication. Must be skilled at presenting information clearly and persuasively to different stakeholder groups
Nice-to-have
- Industry Insight: An understanding of the financial services industry or technology sector, coupled with a familiarity with regulatory environments
- Previous experience supporting technology teams
- Degree or Diploma in relevant field, coupled with experience in Third Party Supplier management, IT Risk management practices in the financial services industry
- Interest in AI and innovation -knowledge of SaaS, data management concepts and governance practices
What’s in it for you?
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
#TechPJ
Job Skills
Business Continuity and Disaster Recovery (BCDR), Cost-Benefit Analysis (CBA), Cyber Security Management, Data Reporting, Firewall Management, Information Security Management, Information Technology (IT) Risk Management, IT Network Security, Operational Delivery, Process Management, Third Party Risk Management, Threat Management
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-04
Application Deadline:
2025-11-18
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
T&O Supplier Management Office- QA Analyst
Top Benefits
About the role
What is the opportunity?
- Act as a key contributor to the development of the 1st Line of Defense (1LOD) quality assurance control program, coordinating efforts across various subject matter areas.
- Apply expertise to establish a comprehensive framework for quality assurance reporting across 1LOD teams, and develop insightful reports for senior management and committees, highlighting QA metrics, trends, root causes, and resolutions.
- Conduct thorough Quality Assurance control reviews for supplier monitoring activities and other artifacts for conformance to RBC Enterprise Third Party Risk Management Policy and all applicable standards and procedures.
- Research and report on inconsistencies discovered in ongoing monitoring activities and track those inconsistencies through to resolution in partnership with the T&O SMO Risk Leads
- Communicate and interact daily with businesses on supplier management matters, including compliance, service quality, and transformational changes in processes and technologies.
- Demonstrate a strong understanding of risk management by providing training and awareness to colleagues, ensuring adherence to the RBC Enterprise Third Party Risk Management Policy and associated standards.
- Drive issue resolution by escalating concerns to management when necessary and recommending appropriate actions.
- Expertise will drive automation and leverage of AI to enhance program development and efficiency
What will you do?
- Previous experience ensuring supplier risk management processes are robust, effective, and compliant with regulatory requirements
- Previous experience conducting Quality Assurance control reviews for supplier monitoring activities
- Strong reporting skills, including previous experience reporting on inconsistencies discovered – skilled with Excel
- Demonstrated excellence in written and oral communication. Must be skilled at presenting information clearly and persuasively to different stakeholder groups
Nice-to-have
- Industry Insight: An understanding of the financial services industry or technology sector, coupled with a familiarity with regulatory environments
- Previous experience supporting technology teams
- Degree or Diploma in relevant field, coupled with experience in Third Party Supplier management, IT Risk management practices in the financial services industry
- Interest in AI and innovation -knowledge of SaaS, data management concepts and governance practices
What’s in it for you?
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
#TechPJ
Job Skills
Business Continuity and Disaster Recovery (BCDR), Cost-Benefit Analysis (CBA), Cyber Security Management, Data Reporting, Firewall Management, Information Security Management, Information Technology (IT) Risk Management, IT Network Security, Operational Delivery, Process Management, Third Party Risk Management, Threat Management
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-04
Application Deadline:
2025-11-18
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.