Top Benefits
About the role
If you’re looking for more, you’ve come to the right place.
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.
Job Description
Be part of what makes us different.
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for detail and a passion for teamwork, you’ll ensure products are displayed beautifully and customers feel supported every step of their visit. Here are some of the other ways you’ll help us stand out:
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience. Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products. Package, stock, and rotate merchandise on display counters and shelves, ensuring high-quality presentation and accurate signage. Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting. Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use. Complete designated opening and closing procedures and support fellow Team Members as needed. Support the team with additional duties on a periodic basis.
Qualifications
What you bring to the table.
We provide the opportunity, and you bring the potential.
A genuine passion for delivering engaging and exceptional customer service. Retail experience is considered an asset; an equivalent combination of education and experience will also be considered. The ability to work independently with attention to detail and pride in delivering quality results and maintaining cleanliness standards. A collaborative, team-oriented approach supported by strong communication and organizational skills. Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions. Flexibility to work a dynamic schedule including evenings, weekends, and holidays. Fluency in English; French language skills considered an asset.
What We Bring To The Table.
At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we’re proud to stand out in the market as a workplace that offers:
Comprehensive benefit program and coverage that varies by position. Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program. A 10% discount on in-store purchases. On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities. The opportunity to support local neighbourhoods through our community programs.
Additional Information
Grow a Career with us...
Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!
We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.
We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.
We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.
Not the right fit? Search for Customer Service Representative jobs in Ottawa, Ontario, Canada
About Farm Boy Inc.
Selected as one of Canada’s 50 Best Managed Companies, Eastern Ontario based Farm Boy provides a unique and friendly, fresh-market shopping experience. Featuring their signature farm-fresh produce and organic, natural and locally sourced foods, plus their popular store brands and wholesome fresh prepared meals, made from scratch in the Farm Boy Kitchen.
With legions of loyal customers, Farm Boy has grown from a small produce stand starting in Cornwall in 1981 to 50 stores located in Brantford, Burlington, Barrie, Cambridge, Cornwall, Guelph, Hamilton, Kingston, Kitchener, London, Newmarket, Oshawa, Ottawa, Oakville, Pickering, Port Credit, Richmond Hill, St. Catharines, Toronto, Waterloo and Whitby. The company plans to continue its fresh market expansion across Ontario.
Our Company - Farm Boy provides a unique and friendly fresh shopping experience in comparison to big box retailers and conventional grocers. Recognized for our fresh products and exceptional customer service; our success has enabled us to grow throughout Ontario.
Our People- At Farm Boy, people really do make the difference! That’s why we continually seek out the friendliest people to join our team and support our vision of providing the best fresh shopping experience for our customers. In our fast-paced, dynamic work environment, our team shares a passion for excellence and continuous improvement.
Our Products- From the moment you walk into a Farm Boy store, it is clear that the produce is fresher and of the highest quality. Fresh produce is the heart and soul of our business. This relentless dedication to freshness and pure food goodness is what has earned our customers’ trust, making us their number one choice for fresh tasty products.
Similar Jobs
Top Benefits
About the role
If you’re looking for more, you’ve come to the right place.
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.
Job Description
Be part of what makes us different.
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for detail and a passion for teamwork, you’ll ensure products are displayed beautifully and customers feel supported every step of their visit. Here are some of the other ways you’ll help us stand out:
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience. Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products. Package, stock, and rotate merchandise on display counters and shelves, ensuring high-quality presentation and accurate signage. Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting. Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use. Complete designated opening and closing procedures and support fellow Team Members as needed. Support the team with additional duties on a periodic basis.
Qualifications
What you bring to the table.
We provide the opportunity, and you bring the potential.
A genuine passion for delivering engaging and exceptional customer service. Retail experience is considered an asset; an equivalent combination of education and experience will also be considered. The ability to work independently with attention to detail and pride in delivering quality results and maintaining cleanliness standards. A collaborative, team-oriented approach supported by strong communication and organizational skills. Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions. Flexibility to work a dynamic schedule including evenings, weekends, and holidays. Fluency in English; French language skills considered an asset.
What We Bring To The Table.
At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we’re proud to stand out in the market as a workplace that offers:
Comprehensive benefit program and coverage that varies by position. Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program. A 10% discount on in-store purchases. On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities. The opportunity to support local neighbourhoods through our community programs.
Additional Information
Grow a Career with us...
Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!
We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.
We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.
We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.
Not the right fit? Search for Customer Service Representative jobs in Ottawa, Ontario, Canada
About Farm Boy Inc.
Selected as one of Canada’s 50 Best Managed Companies, Eastern Ontario based Farm Boy provides a unique and friendly, fresh-market shopping experience. Featuring their signature farm-fresh produce and organic, natural and locally sourced foods, plus their popular store brands and wholesome fresh prepared meals, made from scratch in the Farm Boy Kitchen.
With legions of loyal customers, Farm Boy has grown from a small produce stand starting in Cornwall in 1981 to 50 stores located in Brantford, Burlington, Barrie, Cambridge, Cornwall, Guelph, Hamilton, Kingston, Kitchener, London, Newmarket, Oshawa, Ottawa, Oakville, Pickering, Port Credit, Richmond Hill, St. Catharines, Toronto, Waterloo and Whitby. The company plans to continue its fresh market expansion across Ontario.
Our Company - Farm Boy provides a unique and friendly fresh shopping experience in comparison to big box retailers and conventional grocers. Recognized for our fresh products and exceptional customer service; our success has enabled us to grow throughout Ontario.
Our People- At Farm Boy, people really do make the difference! That’s why we continually seek out the friendliest people to join our team and support our vision of providing the best fresh shopping experience for our customers. In our fast-paced, dynamic work environment, our team shares a passion for excellence and continuous improvement.
Our Products- From the moment you walk into a Farm Boy store, it is clear that the produce is fresher and of the highest quality. Fresh produce is the heart and soul of our business. This relentless dedication to freshness and pure food goodness is what has earned our customers’ trust, making us their number one choice for fresh tasty products.