Service Advisor
Top Benefits
About the role
Drive your career forward with a dynamic role as a Service Advisor!
Position: Service Advisor
Type: Fulltime Permanent Location: Abbotsford, BC.
Shift: Monday to Friday
What We Offer: Attractive Compensation: $24 / hr + Work-Life Balance: Generous accrued vacation time.
Financial Security: Plan for the future with employer RRSP matching
Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs, and health spending account.
Position Overview
Be the first point of contact, providing exceptional service by assessing vehicle concerns, checking recalls, and keeping customers informed. Handle warranty claims, prepare repair orders, and ensure timely repairs. If you have strong communication skills and a passion for customer service, this role is for you!
Job Duties
Greet customers, listen to vehicle concerns, and clarify issues. Conduct inspections, check for recalls, and retrieve vehicle details. Review maintenance records and service schedules. Explain estimates, provide daily updates, and notify customers when repairs are complete. Verify warranty and service contract coverage, explaining provisions and exclusions. Prepare, enter, and obtain approvals for repair orders. Monitor repairs to ensure timely completion. Print warranties, repair orders, and issue sublet purchase orders. Review completed jobs, collect payments, and close out orders. Handle administrative tasks as needed.
Required Skills and Qualifications
Proven technical expertise Knowledge of trucks and parts Excellent customer service skills Excellent communication skills Excellent problem-solving skills Strong organizational skills Excellent time management skills Able to work in fast-paced environment Work well with internal and external customers Who We Are: Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team. Velocity Truck Centres Canada is an equal opportunity employer.
Not the right fit? Search for Service Advisor jobs in Abbotsford, British Columbia, Canada
About Velocity Vehicle Group
Velocity Truck Rental & Leasing provides reliable, cost-effective heavy duty truck rental and leasing solutions across the USA and Western Canada. We handle all maintenance, so you can focus on driving. Trust us to keep your fleet on the road!
We are committed to providing the best service in the full service leasing industry. This occurs by consistently making our management team accessible to our customers and responding with a sense of urgency.
Headquartered in Southern California, we are your regional expert with national coverage, thanks to our special relationship with VVG & being a partner in the NationaLease program!
We are a division of Velocity Vehicle Group - http://www.linkedin.com/company/602155?trk=tyah
Similar Jobs
Service Advisor
Top Benefits
About the role
Drive your career forward with a dynamic role as a Service Advisor!
Position: Service Advisor
Type: Fulltime Permanent Location: Abbotsford, BC.
Shift: Monday to Friday
What We Offer: Attractive Compensation: $24 / hr + Work-Life Balance: Generous accrued vacation time.
Financial Security: Plan for the future with employer RRSP matching
Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs, and health spending account.
Position Overview
Be the first point of contact, providing exceptional service by assessing vehicle concerns, checking recalls, and keeping customers informed. Handle warranty claims, prepare repair orders, and ensure timely repairs. If you have strong communication skills and a passion for customer service, this role is for you!
Job Duties
Greet customers, listen to vehicle concerns, and clarify issues. Conduct inspections, check for recalls, and retrieve vehicle details. Review maintenance records and service schedules. Explain estimates, provide daily updates, and notify customers when repairs are complete. Verify warranty and service contract coverage, explaining provisions and exclusions. Prepare, enter, and obtain approvals for repair orders. Monitor repairs to ensure timely completion. Print warranties, repair orders, and issue sublet purchase orders. Review completed jobs, collect payments, and close out orders. Handle administrative tasks as needed.
Required Skills and Qualifications
Proven technical expertise Knowledge of trucks and parts Excellent customer service skills Excellent communication skills Excellent problem-solving skills Strong organizational skills Excellent time management skills Able to work in fast-paced environment Work well with internal and external customers Who We Are: Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team. Velocity Truck Centres Canada is an equal opportunity employer.
Not the right fit? Search for Service Advisor jobs in Abbotsford, British Columbia, Canada
About Velocity Vehicle Group
Velocity Truck Rental & Leasing provides reliable, cost-effective heavy duty truck rental and leasing solutions across the USA and Western Canada. We handle all maintenance, so you can focus on driving. Trust us to keep your fleet on the road!
We are committed to providing the best service in the full service leasing industry. This occurs by consistently making our management team accessible to our customers and responding with a sense of urgency.
Headquartered in Southern California, we are your regional expert with national coverage, thanks to our special relationship with VVG & being a partner in the NationaLease program!
We are a division of Velocity Vehicle Group - http://www.linkedin.com/company/602155?trk=tyah