Who you are

• Advanced SQL skills and the ability to use data to answer complex product questions with clarity and accuracy
• Experience building business intelligence visualizations and dashboards, ideally in Tableau or a similar tool
• Experience working directly with Product and Engineering teams on data creation, instrumentation, and measurement strategy
• Experience partnering with Data and Analytics Engineering teams to shape data models for reporting and product analysis
• Strong analytical thinking and the ability to turn product usage data into practical recommendations for stakeholders at different levels
• Experience conducting and interpreting A/B tests to evaluate product changes and support evidence-based decisions
• Clear written and verbal communication skills, with the ability to explain complex findings in simple language
• Comfort working in an all-remote, asynchronous environment and collaborating effectively across functions while staying aligned with GitLab's values

What the job involves

• As a Product Data Analyst on GitLab's Product Data Insights team, you'll help product teams make better decisions through trusted data and clear analysis
• Working closely with Product Managers, Engineering, UX, and leadership, you'll examine customer behavior across the customer journey to improve both the customer experience and business outcomes
• In this role, you'll build business intelligence solutions, define and maintain product key performance indicators, and turn usage data into insights that support strategic decisions
• This role focuses on GitLab's Platforms sections, an important area that helps ensure GitLab's infrastructure can scale over time
• You'll also support our Dedicated offering by exploring usage and behavioral patterns across that deployment type
• In GitLab's all-remote, asynchronous environment, you'll contribute to a transparent, values-driven culture where data storytelling helps teams understand product health and act with confidence
• Collaborate with stakeholders ranging from individual contributor Product Managers to leadership to understand business questions and define the right analytical approach
• Gather data from multiple sources and connect disparate data points into a clear story about product usage, customer behavior, and product health
• Establish reporting for new products and features, including defining metrics and building repeatable analysis that teams can use to track adoption and performance
• Analyze usage patterns within GitLab's Platforms sections to help teams understand how this area is performing and where improvements may be needed
• Explore behavioral trends for the Dedicated offering to surface insights that can inform product decisions and the customer experience
• Partner with UX to better understand user behavior and support research with quantitative analysis
• Work with Engineering teams on data collection and instrumentation approaches so product usage can be measured accurately and consistently
• Collaborate with Analytics Engineers on data modeling needs for reporting and analysis, helping ensure the underlying data supports reliable decision-making

Benefits

• We offer benefits to manage your health, wealth, and well-being regardless of location
• Flexibility in schedule to be there for life’s important moments
• Equity compensation & Employee Stock Purchase Plan offered
• Generous Paid Time Off