Attractions Operator, Whirlpool Aero Car

Niagara Parks is currently recruiting for Attractions Operators to join our team for the 2025 season. This position compensates at a rate of $19.43/hr for Seasonal Bargaining Unit and Part-Time employees. Students will be compensated in accordance with Ontario Minimum Wage legislation.

ADDITIONAL BENEFITS

• 4% vacation pay;
• Passes to Niagara Parks attractions to share with family and friends;
• Free entry into all Niagara Parks attractions;
• Access to the Attractions Ontario Reciprocal Program;
• Free transportation on the Niagara Parks WEGO Bus Green Line and Falls Incline Railway;
• Free uniforms and parking;
• Employee discounts to Niagara Parks retail stores, culinary experiences, and golf experiences.

Seasonal Bargaining Unit and Part Time Employees Specific:

• Additional $1.55/hr for each hour worked in lieu of benefits (seasonal bargaining unit only);
• Eligible to enroll the company defined benefit pension plan.

QUALIFICATIONS

• Completion of high school or equivalent knowledge and experience in tourism/hospitality and amusement parks.
• Technical aptitude is considered an asset.
• Minimum two (2) years previous experience in customer service, amusement park operations, and/or related fields.
• Ability to work, independently.
• Outgoing personality, collaborative and engaging with guests and assist with crowd management.
• Ability to adapt to changing scenarios and work well under pressure.
• Availability for varied shifts including evenings, weekends, and holidays.
• Must have the ability to carry thirty (30) pound propane tanks with two hands safely downstairs, and the ability to carry (30) thirty-pound batteries with one hand down the stairs.

DUTIES & RESPONSIBILITIES

• Responsible for operating the Aero Car using the Aero Car Control Panel in accordance with vendor provided training and operational schedules including:
  • daily test run of the Aero Car.
  • In case of an emergency, the Attractions Operator must independently be able to bring the rescue car online.
  • Responsible for the lowering of the car, checking the fuel level, the oil, and hydraulic fuel levels. Responsible for starting and engaging the auxiliary drive at Colt’s point and the Honda generator at Thompson’s Point.
• Deliver clear and engaging safety instructions and pre-ride briefings and ensure guests are safely situated.
• Conduct routine and standardized system inspections and/or tests to ensure operational readiness and minimize downtime and report any concerns to management.
• Maintain a detailed operator log documenting technical issues, observations, and actions taken.
• Work with management, staff and vendors to assist in troubleshooting and support when necessary.
• Offer operational guidance to Whirlpool Aero Car staff as needed.
• Handle ride malfunctions in accordance with operational procedures.
• Notifies, supports and provides information to management and emergency services in the event of an emergency, weather disruption or delay.

Performs Other Related Duties

• Perform additional related duties as assigned to support the attraction and overall guest experience.
• Provides quality customer service that meets NPC standards.
• Promotes a positive image of the Niagara Parks Commission.
• Provides guests with information regarding all Niagara Parks Attractions.
• As assigned

The applications for the Attractions Operator positions will be ongoing, however, applications will be reviewed and considered as they are received.

The personal information in your candidate profile is collected under the authority of the Niagara Parks Act, R.S.O. 1990, C.N.3, s.4(l) and in accordance with the Freedom of Information and Protection of Privacy Act. It will be used to assess your qualifications for the job postings to which you apply. If successful, your information will also be used for the creation of your employee profile under the authority of the Employment Standards Act, 2000, c.41, s.15(1). We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Niagara Parks will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability – related accommodations, please inform the Human Resources (HR) staff. We thank all applicants for their interest, however only those selected for an interview will be contacted. If you require additional information regarding the collection and use of the personal information in your candidate profile, or would like to request an alternate format, please contact Niagara Parks at 905.295.4377 or by e-mail at employment@niagaraparks.com.