Top Benefits
About the role
Administrative Officer, Annual Giving
Full-Time (35 Hours per Week)
About Ronald McDonald House Alberta
Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times. Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.
Why Choose Ronald McDonald House Alberta?
"I love being a part of a global community while also leading locally to strengthen families and promote healing when children need healthcare."
~ Caitlin, employee since 2024
Explore more employee quotes on our Careers page.
Your Role
Reporting to the Associate Director, Development, the Administrative Officer, Annual Giving provides day-to-day administrative and coordination assistance to support donor stewardship and engagement activities. This role supports accurate donor data management, campaign logistics, donor communications, and reporting—helping ensure a smooth and timely donor experience across Alberta.
The Administrative Officer works closely with the Annual Giving Officer, Database Manager, and Marketing & Communications to coordinate timelines, materials, and donor-facing communications in support of fundraising goals.
This is a temporary hybrid position based out of the Calgary Ronald McDonald House, working 35 hours per week for a minimum of 8 weeks. The position will start as soon as possible and is expected to end by August 29, 2026. This position requires travel to Ronald McDonald Houses and events in Alberta.
This position is made possible in part by the Canada Summer Job Grant. As such, applicants must be between 18 and 30 years of age and a Canadian citizen, permanent resident, or a person on whom refugee protection has been granted.
Why This Role Matters
Annual giving is powered by details—accurate data, timely acknowledgements, well-organized mailings, and coordinated communications that help donors feel valued and informed. In this role, you help ensure campaigns run smoothly and that every donor interaction is handled with care, professionalism, and confidentiality—supporting the revenue that keeps families close when they need it most.
Your Key Responsibilities
Annual Giving Administration & Coordination
- Assist with [CJ1] components of direct mail and digital campaigns (timelines, lists, tracking progress, printing/mail coordination, inventory).
- Prepare, format, and proof donor-facing communications (letters, emails, impact reports, newsletters, as applicable) in collaboration with the Annual Giving Officer.
- Support the monthly donor program administration (new enrollments, updates, cancellations, and coordinating donor communications).
- Assist with scheduling meetings, and coordinate logistics for donor calls, stewardship touchpoints, and campaign planning, as needed.
- Support acknowledgement and stewardship workflows by helping prepare materials (thank-you letters, impact communications, and follow-up tasks) to ensure timely donor recognition.
Donor Data & CRM Support (Raiser’s Edge)
- Enter and update constituent records, and actions in Raiser’s Edge, following data quality and confidentiality standards.
- Assist with preparing and reviewing donor lists for mailings and stewardship activity, as directed by Annual Giving Officer and Database Manager.
- Compile engagement metrics or reports using existing templates or queries.
- Support gift processing workflows by assisting with documentation and internal communications.
- Provide administrative support for Annual Giving team, including event activations (registrations, materials, and day-of coordination as required).
Team & Stakeholder Support
- Serve as a friendly, professional point of contact for donors, directing questions to the appropriate team member and ensuring timely follow-up.
- Collaborate with Annual Giving and Marketing & Communications by assisting with timelines, file preparation and approvals for annual giving materials.
- Assist with additional administrative tasks and special projects as assigned.
Required Qualifications
- Post-secondary education in office administration, business, communications, or a related field is an asset (equivalent experience considered).
- 2+ years of administrative coordination experience, ideally in a fundraising, nonprofit, or customer service environment.
- Strong attention to detail with demonstrated ability to manage multiple priorities, deadlines, and confidential information.
- Strong computer skills, including Microsoft Office (Outlook, Word, Excel); comfort learning new systems.
- Experience with a donor database/CRM (Raiser’s Edge preferred) is considered an asset.
- Excellent written and verbal communication skills and a customer-service orientation.
- Access to reliable transportation for occasional travel.
- Must provide a clear criminal record check
What we Offer
We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:
Comprehensive Compensation & Benefits
- Competitive wage
- Employee and Family Assistance Program (EFAP)
Growth & Development
- Training and development opportunities
- Opportunity to participate in crossfunctional committees
Flexibility & WellBeing
- 12 recognized statutory holidays
Financial Wellness
- Financial Wellness sessions
Culture & Community
- A valuesdriven culture where people come first
- Social events and teambuilding activities
Our Commitment to Diversity, Equity, Inclusion & Cultural Safety
Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.
Note first review of applications will be on May 15, 2026, applications will be accepted until the position is filled.
Thank You
We thank all candidates who apply; however, only those selected for interview will be contacted.
Not the right fit? Search for Administrative Officer jobs in Calgary, AB
About Ronald McDonald House Alberta
Ronald McDonald House® Alberta supports families seeking vital medical treatment for their seriously sick or injured child. Our warm, compassionate Houses provide a home-away-from-home for families who need to travel for medical reasons. When those families are experiencing one of life’s most difficult times, we offer them the gift of togetherness.
Since the first Houses were built in Alberta in 1985, we have supported tens of thousands of families. Every year, thousands will stay at one of Alberta’s Ronald McDonald Houses. These stays can last up to a few nights, or as long as several weeks or months at a time.
Each Ronald McDonald House has private family suites for families to rest. The Houses have open kitchens where families can sit down and share experiences over a homemade meal. The sense of community enables families to rely on each other and shore up strength.
Almost 70% of Canadian families live outside of a community with a children’s hospital, meaning they will need to travel to access medical care. Ronald McDonald Houses save families millions of dollars each year on accommodation, transportation, meals, laundry, parking, and more. Having a Ronald McDonald House close to a hospital in Alberta is an important part of family-centred care.
Ronald McDonald House Alberta serves families largely from across the province, from almost 300 Albertan communities. From Wood Buffalo to Lethbridge, and Grande Prairie to Lloydminster, families come from all corners and corridors of Alberta to stay at a Ronald McDonald House.
Similar Jobs
Top Benefits
About the role
Administrative Officer, Annual Giving
Full-Time (35 Hours per Week)
About Ronald McDonald House Alberta
Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times. Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.
Why Choose Ronald McDonald House Alberta?
"I love being a part of a global community while also leading locally to strengthen families and promote healing when children need healthcare."
~ Caitlin, employee since 2024
Explore more employee quotes on our Careers page.
Your Role
Reporting to the Associate Director, Development, the Administrative Officer, Annual Giving provides day-to-day administrative and coordination assistance to support donor stewardship and engagement activities. This role supports accurate donor data management, campaign logistics, donor communications, and reporting—helping ensure a smooth and timely donor experience across Alberta.
The Administrative Officer works closely with the Annual Giving Officer, Database Manager, and Marketing & Communications to coordinate timelines, materials, and donor-facing communications in support of fundraising goals.
This is a temporary hybrid position based out of the Calgary Ronald McDonald House, working 35 hours per week for a minimum of 8 weeks. The position will start as soon as possible and is expected to end by August 29, 2026. This position requires travel to Ronald McDonald Houses and events in Alberta.
This position is made possible in part by the Canada Summer Job Grant. As such, applicants must be between 18 and 30 years of age and a Canadian citizen, permanent resident, or a person on whom refugee protection has been granted.
Why This Role Matters
Annual giving is powered by details—accurate data, timely acknowledgements, well-organized mailings, and coordinated communications that help donors feel valued and informed. In this role, you help ensure campaigns run smoothly and that every donor interaction is handled with care, professionalism, and confidentiality—supporting the revenue that keeps families close when they need it most.
Your Key Responsibilities
Annual Giving Administration & Coordination
- Assist with [CJ1] components of direct mail and digital campaigns (timelines, lists, tracking progress, printing/mail coordination, inventory).
- Prepare, format, and proof donor-facing communications (letters, emails, impact reports, newsletters, as applicable) in collaboration with the Annual Giving Officer.
- Support the monthly donor program administration (new enrollments, updates, cancellations, and coordinating donor communications).
- Assist with scheduling meetings, and coordinate logistics for donor calls, stewardship touchpoints, and campaign planning, as needed.
- Support acknowledgement and stewardship workflows by helping prepare materials (thank-you letters, impact communications, and follow-up tasks) to ensure timely donor recognition.
Donor Data & CRM Support (Raiser’s Edge)
- Enter and update constituent records, and actions in Raiser’s Edge, following data quality and confidentiality standards.
- Assist with preparing and reviewing donor lists for mailings and stewardship activity, as directed by Annual Giving Officer and Database Manager.
- Compile engagement metrics or reports using existing templates or queries.
- Support gift processing workflows by assisting with documentation and internal communications.
- Provide administrative support for Annual Giving team, including event activations (registrations, materials, and day-of coordination as required).
Team & Stakeholder Support
- Serve as a friendly, professional point of contact for donors, directing questions to the appropriate team member and ensuring timely follow-up.
- Collaborate with Annual Giving and Marketing & Communications by assisting with timelines, file preparation and approvals for annual giving materials.
- Assist with additional administrative tasks and special projects as assigned.
Required Qualifications
- Post-secondary education in office administration, business, communications, or a related field is an asset (equivalent experience considered).
- 2+ years of administrative coordination experience, ideally in a fundraising, nonprofit, or customer service environment.
- Strong attention to detail with demonstrated ability to manage multiple priorities, deadlines, and confidential information.
- Strong computer skills, including Microsoft Office (Outlook, Word, Excel); comfort learning new systems.
- Experience with a donor database/CRM (Raiser’s Edge preferred) is considered an asset.
- Excellent written and verbal communication skills and a customer-service orientation.
- Access to reliable transportation for occasional travel.
- Must provide a clear criminal record check
What we Offer
We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:
Comprehensive Compensation & Benefits
- Competitive wage
- Employee and Family Assistance Program (EFAP)
Growth & Development
- Training and development opportunities
- Opportunity to participate in crossfunctional committees
Flexibility & WellBeing
- 12 recognized statutory holidays
Financial Wellness
- Financial Wellness sessions
Culture & Community
- A valuesdriven culture where people come first
- Social events and teambuilding activities
Our Commitment to Diversity, Equity, Inclusion & Cultural Safety
Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.
Note first review of applications will be on May 15, 2026, applications will be accepted until the position is filled.
Thank You
We thank all candidates who apply; however, only those selected for interview will be contacted.
Not the right fit? Search for Administrative Officer jobs in Calgary, AB
About Ronald McDonald House Alberta
Ronald McDonald House® Alberta supports families seeking vital medical treatment for their seriously sick or injured child. Our warm, compassionate Houses provide a home-away-from-home for families who need to travel for medical reasons. When those families are experiencing one of life’s most difficult times, we offer them the gift of togetherness.
Since the first Houses were built in Alberta in 1985, we have supported tens of thousands of families. Every year, thousands will stay at one of Alberta’s Ronald McDonald Houses. These stays can last up to a few nights, or as long as several weeks or months at a time.
Each Ronald McDonald House has private family suites for families to rest. The Houses have open kitchens where families can sit down and share experiences over a homemade meal. The sense of community enables families to rely on each other and shore up strength.
Almost 70% of Canadian families live outside of a community with a children’s hospital, meaning they will need to travel to access medical care. Ronald McDonald Houses save families millions of dollars each year on accommodation, transportation, meals, laundry, parking, and more. Having a Ronald McDonald House close to a hospital in Alberta is an important part of family-centred care.
Ronald McDonald House Alberta serves families largely from across the province, from almost 300 Albertan communities. From Wood Buffalo to Lethbridge, and Grande Prairie to Lloydminster, families come from all corners and corridors of Alberta to stay at a Ronald McDonald House.