Education: No degree, certificate or diploma. Tasks: Direct and control daily operations . Plan and organize daily operations. Manage staff and assign duties. Implement price and credits policies. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Supervision: 5-10 people. Screening questions: Do you have experience working in this field?. Experience: Experience an asset. Green job: Involves duties and responsibilities that lead to positive environmental outcomes.