Change and Release Manager
About the role
**Title:**Change and Release Manager
**Department:**Information Technology
**Location:**6300 Steeles Ave West, Woodbridge
Total Potential Compensation:$135,000 - $165,000
##Position Summary:
Reporting to the Senior Manager of IT Operations and Resilience, the Change and Release Manager will be responsible for overseeing the planning, coordination, and execution of changes and releases within the organization's IT infrastructure. You will work closely with various teams including delivery, operations, quality assurance, project management to ensure that changes are implemented smoothly and releases are delivered on schedule with minimal disruptions to the business. The ideal candidate will have strong background with IT Service Management processes, working knowledge of various delivery methodology and a customer-focused mindset.
##Duties and Responsibilities:
- Develop and maintain the organization's change management process and release management strategies
- Review and assess proposed changes to determine potential impact on systems, processes, and stakeholders
- Facilitate change review meetings and maintain accurate records of all changes
- Coordinate with stakeholders to ensure that changes are properly evaluated, approved, and scheduled, and ensuring alignment with business objectives and IT priorities
- Establish and maintain release calendars and communicate release schedules to stakeholders
- Ensure compliance with regulatory requirements, industry standards, and organizational policies related to change and release management
- Conduct post-implementation reviews to evaluate the effectiveness of changes and releases and identify areas for improvement
- Collaborate with cross-functional teams to resolve issues and drive continuous improvement in change and release processes
- Oversee the deployment of releases into production environments, coordinating activities to minimize downtime and risk
- Identify and assess risks associated with changes and releases, implementing mitigation strategies as needed
- Communicate effectively with stakeholders to provide updates on change and release activities, address concerns, and solicit feedback
- Build and maintain relationships with key stakeholders, including business leaders, IT teams, and external vendors
- Evaluate and implement tools and technologies to support change and release management processes, such as version control systems, deployment automation tools, and release orchestration platforms
- Continuously assess and enhance the efficiency and effectiveness of tools and workflows to streamline change and release activities
##Qualifications:
- Bachelor’s degree in computer science, information technology, or related field
- Proven experience in change and release management roles, preferably in a complex IT environment
- Strong understanding of ITIL principles and best practices
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams
- Demonstrated ability to prioritize and manage multiple projects and deadlines
- Experience with change and release management tools and technologies
- Certification in ITIL or related disciplines is a plus
We are actively seeking to fill this role as it is a current vacancy.
About 407 ETR
Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.
407 International Inc. is the sole shareholder of 407 ETR and is owned by:
- Cintra Global S.E., a subsidiary of Ferrovial S.A. (48.29%)
- Canada Pension Plan Investment Board (CPP Investments) and other institutional investors with non-controlling interests (44.20%)
- Public Sector Pension Investment Board (PSP Investments) (7.51%)
Learn more at****407etr.com
**Note:**At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole.
Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive.
Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.
Not the right fit? Search for Change and Release Manager jobs in Woodbridge, ON
About 407 ETR Concession Company
407 ETR is the world’s first all-electronic, barrier-free toll highway, stretching 108 km from Burlington (in the west) to Pickering (in the east).
Save Time: Taking 407 ETR across the GTA means avoiding congestion. Transit providers and businesses rely on 407 ETR to move people and good quickly across the region.
Safety is our priority: With 24/7 Highway Safety Patrols and Highway Monitoring, we do our best to ensure that help is never far away if you need it. Our partnership with the Ontario Provincial Police helps keep traffic moving safely.
Customer Experience: We're focused on serving you well, both on and off the road. Discovering the latest promotions/offers or planning the cost of an upcoming trip using the toll calculator are just a few reasons to add www.407etr.com as one of your favourites…and you can visit on any device! Log into your web account (or sign up in minutes) to leverage your one-stop shop for many helpful account options like switching to paperless billing or pre-authorized billing, viewing past bills or to pay your current bill.
Caring for your car: Driving at a safe and consistent speed on an excellent and well-maintained highway helps to keep your car efficient and gives you better fuel economy, saving you money on gas and maintenance.
Drive More Save More: Customers are automatically enrolled in ETR Rewards when they drive a certain number of transponder kilometres. The more you drive, the greater your savings. Check out the ETR Rewards page to see how you can get in and what benefits you can receive!
We invite you to explore our website to learn more about our online services, investments to improve traffic flow, interesting facts about the highway, real-life stories from the road and more. Thank you for taking the time to learn about 407 ETR!
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Change and Release Manager
About the role
**Title:**Change and Release Manager
**Department:**Information Technology
**Location:**6300 Steeles Ave West, Woodbridge
Total Potential Compensation:$135,000 - $165,000
##Position Summary:
Reporting to the Senior Manager of IT Operations and Resilience, the Change and Release Manager will be responsible for overseeing the planning, coordination, and execution of changes and releases within the organization's IT infrastructure. You will work closely with various teams including delivery, operations, quality assurance, project management to ensure that changes are implemented smoothly and releases are delivered on schedule with minimal disruptions to the business. The ideal candidate will have strong background with IT Service Management processes, working knowledge of various delivery methodology and a customer-focused mindset.
##Duties and Responsibilities:
- Develop and maintain the organization's change management process and release management strategies
- Review and assess proposed changes to determine potential impact on systems, processes, and stakeholders
- Facilitate change review meetings and maintain accurate records of all changes
- Coordinate with stakeholders to ensure that changes are properly evaluated, approved, and scheduled, and ensuring alignment with business objectives and IT priorities
- Establish and maintain release calendars and communicate release schedules to stakeholders
- Ensure compliance with regulatory requirements, industry standards, and organizational policies related to change and release management
- Conduct post-implementation reviews to evaluate the effectiveness of changes and releases and identify areas for improvement
- Collaborate with cross-functional teams to resolve issues and drive continuous improvement in change and release processes
- Oversee the deployment of releases into production environments, coordinating activities to minimize downtime and risk
- Identify and assess risks associated with changes and releases, implementing mitigation strategies as needed
- Communicate effectively with stakeholders to provide updates on change and release activities, address concerns, and solicit feedback
- Build and maintain relationships with key stakeholders, including business leaders, IT teams, and external vendors
- Evaluate and implement tools and technologies to support change and release management processes, such as version control systems, deployment automation tools, and release orchestration platforms
- Continuously assess and enhance the efficiency and effectiveness of tools and workflows to streamline change and release activities
##Qualifications:
- Bachelor’s degree in computer science, information technology, or related field
- Proven experience in change and release management roles, preferably in a complex IT environment
- Strong understanding of ITIL principles and best practices
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams
- Demonstrated ability to prioritize and manage multiple projects and deadlines
- Experience with change and release management tools and technologies
- Certification in ITIL or related disciplines is a plus
We are actively seeking to fill this role as it is a current vacancy.
About 407 ETR
Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.
407 International Inc. is the sole shareholder of 407 ETR and is owned by:
- Cintra Global S.E., a subsidiary of Ferrovial S.A. (48.29%)
- Canada Pension Plan Investment Board (CPP Investments) and other institutional investors with non-controlling interests (44.20%)
- Public Sector Pension Investment Board (PSP Investments) (7.51%)
Learn more at****407etr.com
**Note:**At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole.
Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive.
Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.
Not the right fit? Search for Change and Release Manager jobs in Woodbridge, ON
About 407 ETR Concession Company
407 ETR is the world’s first all-electronic, barrier-free toll highway, stretching 108 km from Burlington (in the west) to Pickering (in the east).
Save Time: Taking 407 ETR across the GTA means avoiding congestion. Transit providers and businesses rely on 407 ETR to move people and good quickly across the region.
Safety is our priority: With 24/7 Highway Safety Patrols and Highway Monitoring, we do our best to ensure that help is never far away if you need it. Our partnership with the Ontario Provincial Police helps keep traffic moving safely.
Customer Experience: We're focused on serving you well, both on and off the road. Discovering the latest promotions/offers or planning the cost of an upcoming trip using the toll calculator are just a few reasons to add www.407etr.com as one of your favourites…and you can visit on any device! Log into your web account (or sign up in minutes) to leverage your one-stop shop for many helpful account options like switching to paperless billing or pre-authorized billing, viewing past bills or to pay your current bill.
Caring for your car: Driving at a safe and consistent speed on an excellent and well-maintained highway helps to keep your car efficient and gives you better fuel economy, saving you money on gas and maintenance.
Drive More Save More: Customers are automatically enrolled in ETR Rewards when they drive a certain number of transponder kilometres. The more you drive, the greater your savings. Check out the ETR Rewards page to see how you can get in and what benefits you can receive!
We invite you to explore our website to learn more about our online services, investments to improve traffic flow, interesting facts about the highway, real-life stories from the road and more. Thank you for taking the time to learn about 407 ETR!