Manager, IT Infrastructure, Information & Communications Technology

Please note that a strong internal candidate has been identified.

Information and Communications Technology (ICT), as strategic partners to the University, enables courageous curiosity by empowering students, staff, and faculty to do more than thought possible with technology that boosts productivity, strengthens security, and enhances research outcomes.

The university offers flexible work arrangements; access to the university’s recreation services; ongoing professional development; and a comprehensive benefits and pension program.

Summary:

The manager, information technology (IT) infrastructure leads the IT infrastructure teams, supporting systems and data centres, networks, electronic protection services, and advanced research computing, contributing to the stability, security, and performance of systems, networks, and data centre operations. This role oversees program development, operational planning, and technology roadmaps to support academic, research, and administrative priorities. As a subject matter expert, the manager provides guidance on infrastructure leading practices, security compliance, and operational excellence. This position manages a team of IT infrastructure staff, manages vendor contracts and service agreements, and contributes to
equity, diversity, and inclusion within the unit. The position collaborates across the university to align technology initiatives with institutional goals, support business continuity, and advance research computing needs.

Duties and Responsibilities:

• Manages the full employee lifecycle of a team of direct reports including hiring, mentoring, planning workflows, providing performance feedback, and supporting professional development
• Implements leading practices and standards in systems, networking, storage, and cloud technologies in alignment with enterprise architecture and unit strategy
• Manages the development and maintenance of infrastructure roadmaps in collaboration with unit security and enterprise architecture colleagues
• Oversees infrastructure operations, including patching, monitoring, incident response, and service continuity
• Develops and manages service level agreements, contracts, and vendor relationships to optimize service delivery and cost efficiency
• Guides teams in applying operational excellence principles and IT service management practices to achieve consistent, high-quality outcomes
• Oversees multiyear planning and budgeting for infrastructure and capital projects
• Provides leadership in IT project delivery, ensuring alignment with strategic goals and available resources
• Builds and sustains strong partnerships with stakeholders across the university to support institutional initiatives and research priorities
• Monitors industry and regulatory advances and complies with information security standards and regulatory requirements
• Identifies issues, risks, and opportunities, recommends responses, and communicates with unit leadership and stakeholders
• Participates on strategic planning, governance, and institutional committees
• Acts as a key liaison between the unit and research groups to support advanced computing and data-intensive research needs
• Communicates and acts in a respectful and professional manner, collaborates effectively, abides by policy, contributes to a positive and productive work and learning environment, and models these behaviours across the institution
• Builds and leads diverse teams, champions inclusive leadership, and values different perspectives
• Engages in and supports the understanding and growth of employees with the frameworks, initiatives, and activities relating to equity, diversity and inclusion, and Indigenous engagement
• Undertakes related duties, as assigned, consistent with the nature of the position

Qualifications:

• A bachelor’s degree in computer science, commerce, business administration, or a related field
• Industry certifications such as Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP) or equivalent are an asset
• Minimum of five years’ related experience in information technology
• Minimum of two years’ experience in a supervisory or leadership capacity including managing performance, fostering team culture, and driving operational excellence
• Experience leading infrastructure operations, systems administration, data centre operations, or network management within a complex organization
• Excellent interpersonal and communication skills
• Strong organizational skills with the ability to manage multiple priorities and projects
• Comprehensive knowledge of networking technologies, architectures, and operations including wired, wireless, firewalls, and software-defined networking
• In-depth understanding of data centre operations, virtualization, storage, and high-availability systems
• Knowledge of electronic protection systems such as access control and closed-circuit television (CCTV), and telephony services
• Strong critical thinking, analytical, and decision-making skills
• Proficient with technology, including Microsoft Office applications, IT management and monitoring tools.

Department: Information & Communications Technolgy
Status: Term 15 months with the possibility of extension or becoming permanent

Employment Group: ASPA
Full Time Equivalent (FTE): 1.0

Salary: The salary range, based on 1.0 FTE, is $87,266.00 - 145,353.00 per annum. The starting salary will be commensurate with education and experience.

Salary Family (if applicable): Managerial

Salary Phase/Band: Phase 3

Posted Date: 11/24/2025

Closing Date: 11/30/2025 at 6:00 pm CST
Number of Openings: 1
Work Location: May be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines

The successful applicant will be required to provide the following current verification(s) where 'Yes' is indicated below. Further information is available at: https://careers.usask.ca/tips-for-applying.php

Criminal Record Check: Yes
Driver's License and Abstract Check: Not Applicable
Education/Credential Verification: Not Applicable
Vulnerable Sector Check: Not Applicable

The University of Saskatchewan aspires to be what the world needs and embraces equity, diversity and inclusion as foundational to excellence and innovation. We actively seek to create a welcoming environment where all individuals feel empowered to thrive, contribute, and grow. Applications from equity-deserving groups are encouraged as part of our ongoing efforts to reflect the diversity of the communities we serve: EDI Framework for Action**.**
We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and the Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation.
The University of Saskatchewan provides an accessible and inclusive workplace. Should you require support through any stage of the recruitment process, please contact Human Resourcesfor assistance.