Jobs.ca
Jobs.ca
Language
National Research Council Canada / Conseil national de recherches Canada logo

System Support Technician and Application Developer

Hybrid
Ottawa, ON
CA$101,874 - CA$127,511/per annum
Mid Level

Top Benefits

Robust pension plan
Comprehensive health and dental coverage
Disability and life insurance

About the role

Priority will be given to the following designated employment equity groups: women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

  • The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

Candidates are asked to self-declare when applying to this hiring process.

City: Ottawa

Organizational Unit: Metrology Research Centre

Classification: CS-3

Tenure: Term

Duration: 2 years

Language Requirements: English

Work Arrangements: Due to the nature of the work and operational requirements, this position is eligible for a hybrid work arrangement (combination of working onsite and telework). Employees in this position who telework will be required to travel to the identified work site at least three times per week or a minimum of 60% of their regular work schedule at their own expense.

At NRC, we recognize that Indigenous candidates may have important connections to their communities and you may be eligible for an exception to this work arrangement. Alternative work arrangements may also be considered to accommodate candidates as required. To learn more about these options, please contact the hiring team using the contact information below.

Discover the possible

Anything is possible at the National Research Council (NRC), recently named one of Canada’s 2025 Top Employers for Young People, a 2025 Top Employer in the National Capital Region and Forbes Canada’s Best Employers!

As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

The Role

We are looking for a System Support Technician and Application Developer to support our Metrology Research Centre. The successful candidate would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

We, at the NRC Frequency and Time (F&T) group, are responsible for realising the second, the SI unit of time, and maintaining and disseminating the Official Time for Canada. In support of this work, the F&T team conducts research and development of primary and secondary frequency standards, and frequency comparison and dissemination methods.

The majority of F&T R&D and Services are computerised and automated and involve significant IT infrastructure and software base. The primary role will be to contribute to the support and development of F&T automated systems and services.

The challenge will be to work collaboratively with F&T team and NRC services to develop software tools and IT systems to support NRC Time measurements, analysis and dissemination and contribute to F&T capabilities development at one of the leading metrology institutes in the world. The activities will include:

  • Design, development, implementation and maintenance of in-house software and IT systems;
  • Maintain and support F&T network-based time dissemination services; and
  • Prepare technical documentation, reports, analysis and visualisation of measurement results and systems performance.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education

BSc in Computer Science, Software Engineering, Computer Engineering or a three-year Community College diploma in Computer Engineering Technology combined with relevant work experience.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

  • Significant experience working independently and within a team on joint projects and achieving recognized and quantifiable results including planning, design, setup, documentation, data collection, troubleshooting, and analysis of complex systems;
  • Significant experience working in both Linux and Windows operating systems, including system setup, configuration, troubleshooting and customization;
  • Significant experience with software design and development using Python and C, object-oriented programming (OOP), open-source software development tools, revision control systems, web-based development, and Linux shell scripting;
  • Experience with web programming (XML, HTML, JSON, and JavaScript), graphical user interfaces programming, client/server architectures development, data acquisition programming, database programming (SQL, relational and non-relational DBs);
  • Experience in IT networks design and technologies (i.e., TCP/IP), implementation, maintenance and troubleshooting;
  • Experience with Java or C++ would be considered an asset; and
  • Experience with analog and digital electronics, FPGA programming, including writing firmware and software for microprocessors and embedded systems would be considered an asset.

Condition of Employment

Reliability Status

For a Reliability Status, verification of background information over a period of 5 years is required.

Language Requirements

English

Information on language requirements and self-assessment tests

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

  • Advanced knowledge of Linux operating system including system setup and administration, optimization, troubleshooting, automation and shell scripting;
  • Solid knowledge of Python and C computer programming languages;
  • Knowledge of object-oriented programming (OOP) principles;
  • Knowledge of database programming, open-source software development tools and web-based development; and
  • Knowledge of TCP/IP model and general networking concepts.

Behavioural Competencies

  • Technology support - Communication (Level 2)
  • Technology support - Results orientation (Level 2)
  • Technology support - Initiative (Level 2)
  • Technology support - Teamwork (Level 2)
  • Technology support - Conceptual and analytical ability (Level 2)
  • Research Technician/Technologist - Creative thinking (Level 2)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profiles: Research Technician/Technologist; Technology Support

Compensation

From $101,874 to $127,511 per annum.

NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.

Notes

  • In 2025, the NRC has been chosen as one of Canada’s Top Employers for Young People, the National Capital Region’s Top Employers and Forbes Canada’s Best Employers.

  • Relocation assistance will be determined in accordance with the NRC's directives.

  • A pre-qualified list may be established for similar positions for a one year period.

  • Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.

  • The incumbent must adhere to safe workplace practices at all times.

  • We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (24021) to:

E-mail: NRC.NRCHiring-EmbaucheCNRC.CNRC@nrc-cnrc.gc.ca

Telephone: 4506454208

Closing Date: 19 September 2025 - 23:59 Eastern Time

About National Research Council Canada / Conseil national de recherches Canada

Research Services
1001-5000

The National Research Council of Canada (NRC) is the Government of Canada's largest research and technology organization. Working with our partners, we're delivering a national platform for innovation. We conduct research, support small and medium-sized companies to help them scale up and compete and we connect Canadian innovators to leading R&D capabilities. We also enable cross-sector partnership and collaboration here at home.

Terms of use: https://nrc.canada.ca/en/corporate/contact-us/stay-connected


Le Conseil national de recherches Canada (CNRC) est la plus grande organisation de recherche et de technologie du gouvernement du Canada. Nous fournissons, en collaboration avec nos partenaires, une plateforme nationale pour l'innovation. Nous faisons de la recherche, nous soutenons les PME pour les aider à prendre de l'expansion et à être concurrentielles. Nous mettons les innovateurs canadiens en contact avec des capacités de R D de pointe et favorisons également les partenariats et la collaboration intersectoriels ici au pays.

Conditions d'utilisation : https://nrc.canada.ca/fr/organisation/contactez-nous/restez-branches