POSITION SUMMARY:

The Child and Youth Counselor is responsible for service delivery to children, youth and families. This is in accordance with the WOCRC Vision, Mission, Guiding Beliefs and the Health Equity and Inclusion lens. The Child and Youth Counselor is responsible for in house and outreach services delivered to the diverse needs of children and youth and families in the Goulbourn, Kanata, and West Carleton communities.

Western Ottawa Community Resource Centre operates under the following guiding beliefs

:Empowermen

tEquit

yPartnershi

pInnovatio

n

PRINCIPAL RESPONSIBILITIES AND DUTI

ESProvide Direct Servi

ce Provide initial contact to all new child and youth counseling clients of the WOCRC, establish rapport, assist in identifying needs and provide information about service

s; Provide crisis intervention services through telephone contacts and on a walk-in basi

s; Provide brief intervention counsellin

g; Provide short term counselling using evidence based technique

s. Connect clients with appropriate internal and community resource

s; Assist clients in accessing desired services. May include facilitating concrete services such as child care, transportation, et

c; Assess level of risk and provide follow-up as require

d; Facilitate education and support groups as require

d.Advocate on behalf of clien

ts Participate in advocacy and coordination committees about services available, gaps in services, and issues affecting individuals, couples and familie

s; Promote participation of clients and community in general, in activities designed to educate and/or advocate for preventio

n.Participate in community education concerning social issues and servic

es Act as a consultant to colleagues, agencies and the community regarding crisis services in the Ottawa are

a; Respond to community requests for informatio

n; Present to community group

s; Participate as a staff member in public relations and fundraising events, as requeste

d.Ensure coordination of policy and servi

ce Participate as a direct intervention team member at internal and external meeting

s; Advocate for coordinated planning of service

s; Establish and maintain links with community groups and agencies to facilitate referrals and positive working relationship

s; Coordinate inter-agency referral

s.Serve as a staff resource for training and developme

nt Offer in-service training to colleague

s; Provide training to community group

s; Provide support and training to students as require

d; Provide support and training to volunteers as require

d.Ensure evaluation of servi

ce Participate in WOCRC evaluation processe

s; Prepare and maintain all necessary documentation and statistics related to crisis intake activities on a monthly, quarterly and annual basi

s.

Ot

herAll WOCRC employees have some fundamental responsibilities that go beyond the confines of their occupations. These inclu

de:• Ensuring that the commitment to diversity is understood and respect

ed.• Working in a manner that incorporates health promotion and recognizes the determinants of hea

lth• Maintaining up-to-date professional skills and knowledge through formal and informal traini

ng;• Acting as an “ambassador” for WOCRC within and outside the Centre by creating an awareness of WOCRC programs and promoting services offer

ed;• Compliance with all mandated legal/regulatory requirements related to working at WOCRC ( Employment Standards Act, Occupational Health and Safety, standards of professional conduc

t);• Maintaining awareness of and compliance with WOCRC policies and procedur

es;• Maintaining awareness of and compliance with funder requirements, polici

es,• procedures and regulatio

ns;• Working in a manner that preserves confidentiality and seeks to minimize risk in keeping with Privacy and Confidentiality Policies and Procedur

es.• Supporting the Centre’s student and volunteer placement progra

ms.• Working during both regular and extended hours of operation in locations identified by the Cent

re.• Perform other related duties as assig

ned

QUALIFICAT

IONS• Child and Youth Care Practitioner and a minimum of 2 years direct work experience with children, youth and families; or a university degree in a related field with 5 years’ experi

ence• Registration with the Ontario Association of Child and Youth

Care• Demonstrated commitment to and knowledge of community-based model of intervention, and health equity princip

les;• Demonstrated knowledge of counselling techniques for children, youth and fami

lies• Experience in working with learning disabilities and exceptionalit

ies.• Knowledge and experience with education and therapeutic-based group mod

els;• Demonstrated crisis intervention and counseling ski

lls;• Demonstrated group facilitation ski

lls;• Demonstrated assessment ski

lls;• Strong communication ski

lls;• Demonstrated knowledge and experience working with other children and youth serving agenc

ies;• Knowledge of the Child and Family Services

Act;• Proven conflict resolution ski

lls;• Proven ability to work independently, and within a team appro

ach;

Compete

ncies• Strong critical analysis, problem solving, planning and decision making s

kills• Excellent interpersonal and communication s

kills• Demonstrated crisis intervention s

kills• Proven conflict resolution s

kills• Demonstrated ability to work in a multi-cultural, multi-disciplinary team enviro

nment• Demonstrated ability to work within an Equity inclusion fram

ework• Demonstrated commitment to and knowledge of community-based model of interven

tion;• Demonstrated commitment to and knowledge of a feminist and anti-oppression frame

work;• Knowledge of social services delivery in Ot

tawa;• Knowledge of the Child and Family Services Act and the Day Nurseries

Act;

Lan

guages• Ability to communicate fluently in English, spoken and wr

itten;• Ability to communicate fluently in French, spoken and written an

asset• Other languages reflective of the community we serve an

asset.

Computer and Technical

Skills• Word processing – Interm

ediate;• Data entry knowledge, CIM

S, WISH• Clinical documentation exp

erien

ce

Shift

Monday- 8:30

am-4:30pmTuesday- 9:00

am-5:00pmWednesday-10:00

am-6:00pmThursday- 8:30

am-4:30pmFriday: 8:30

am-4:30pm

Join Western Ottawa Community Resource Centre and be part of a passionate team dedicated to improving lives, while making a tangible impact on your

community.The WOCRC values the diversity of its employees and the knowledge, skills and contributions that each brings to the organization. Our work is meaningful, fulfilling, and can be demanding, so we are committed to offering our staff compensation that is fair and competitive for our industry along with a comprehensive suite of benefits to support staff health, wellness, and financial security. Subject to status of position, we offer, generous paid time off policies, including 4-weeks annual vacation, 3-weeks annual sick leave, salary top-up plans, a superb Employee Assistance Program, Health, Dental and Disability Insurance, a world-class Pension Plan (HOOPP), discounted gym memberships and a flexible, supportive work environment, we believe in providing what staff need to thrive, grow, and feel connected and included in ou

r mission.WOCRC has an accommodation process in place that provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please do not hesitate to let us know how we can best accomm

odate you.We are an equal opportunity employer. All employment decisions are based on business and job requirements. All qualified applicants will receive considerations for employment based on individual qualifications, without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status (including single status), gender identity, gender expression, record of offences (in employment only), sex (including pregnancy and breastfeeding), sexual orientation or any other status protected by the laws or regulations i

n Ontario.

This is a unionized position. Terms and conditions of employment, including compensation and benefits, are governed by CUPE Local 5530's Collective

Agreement.

Apply online at https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1eac3bbd-e0f8-4f7a-9ef6-5e1292fade30&selectedMenuKey=C

areerCenter#