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Technical Delivery Manager [Vancouver]

Taurus SAabout 20 hours ago
Vancouver
CA$160,000 - CA$185,000/year
Senior Level
Full-Time

Top Benefits

Competitive base salary CAD 160k-185k
RRSP matching program
Comprehensive group benefits plan

About the role

Do you want to be part of a new entrepreneurial adventure and help build the next global FinTech, then we might just have the job for you.

Taurus is a global leading digital asset infrastructure provider for banks, corporates and private companies. Using blockchain technology, its platform covers cryptocurrencies, tokenized securities, tokenized assets (such as NFTs), digital currencies, and stable coins.

We are looking for ambitious and driven individuals to support our fast global growth.

TheTechnical Delivery Manageris the single point of accountability for the technical lifecycle of every client engagement — from supporting the pre-sales team on RFPs and solution design, through integration and go-live, to production stability and long-term enhancements. The role sits in the Solutions team and operates at the intersection of three teams: Pre-Sales, Product Engineering and Customer Success.

On the client side, the Delivery Manager ensures continuity — the same person who scopes the deal is responsible for the client's experience two years later. On the product side, the Delivery Manager bridges between Product and clients: tracking which clients are on which version, coordinating upgrades, and ensuring that releases are properly communicated so no client is caught off guard by a breaking change or a missed update.

Tasks

*Own deliverables as a product. Maintain a cohesive package of documentation and technical artifacts necessary for customers install, integrate, and operate Taurus Protect. *Track delivery KPIs: time-to-integration, SLA adherence, incident resolution time, client satisfaction (in coordination with Customer Success), and version coverage per client *Track and coordinate client projects across pre-sales, integration, deployment, and production — ensuring technical continuity without performing sales directly *Maintain a live, accurate view of each client's deployment model and installed product version *Participate in customer ticket rotation *Work closely with the Pre-Sales team on RFPs, PoC integrations, solution design workshops, and effort estimates *Collaborate with Customer Success to align on client status, release follow-up, operational issues, and satisfaction *Coordinate with the Product Engineering team on upcoming releases, ensuring each client is informed and prepared ahead of deployments that affect them *Serve as primary technical escalation point for client CTOs, architects, and integration teams *Lead client onboarding: API design review, SSO/connector setup, technical coordination *Build and execute joint success plans with clients, tracking adoption and milestones through go-live and renewal *Act as Local Manager for administrative matters relating to the Canadian entity *Manage, mentor, and grow a team of 3–8 Solutions Engineers in Vancouver

Requirements

*5-8+ years in technical delivery, professional services, or solutions engineering in fintech, banking, or digital assets *3+ years managing cross-functional technical teams *Strong communication and client interaction skills, with the ability to explain technical topics to both technical and non-technical audiences. *Demonstrated ability to drive creation and maintainance of client-facing deliverables including technical artifacts and documentation *Experience with Python is a plus *Hands-on familiarity with REST APIs, SSO, database, containers and cloud infrastructure (AWS, Azure, or GCP) *Working knowledge of secure SDLC, DevSecOps practices, and CI/CD pipelines *Fluency in Agile at scale — PMP, Scrum, Kanban, or SAFe — and tooling such as Jira and Confluence *Strong ability to work across team boundaries — coordinating with Product, pre-sales, and Customer Success without direct authority over those teams *Experience embedding regulatory compliance into delivery — AML/KYC, MiCA/Travel Rule, FINMA requirements, ISO 27001 / ISAE 3402 a plus *PMP, SAFe certification a plus *AWS/Azure Solutions Architect a plus *Highly autonomous, curious, and focused on outcomes and client success. *Willingness to travel regularly for client engagements.

Benefits

We offer a competitive compensation package designed to reflect the scope and seniority of this role:

*Base salary: CAD 160,000 – 185,000, commensurate with experience *RRSP matching program *Comprehensive group benefits plan *Hybrid work model with flexibility to work remotely *A high-impact, autonomous role within a lean and fast-moving fintech organization, where your decisions shape client outcomes directly *Work at the cutting edge of digital assets and finance *Collaborate with world-class engineers and security experts

As the company evolves in a dynamic and innovative environment, its DNA is based on merit. As such, there will be significant growth opportunities for candidates with an open and deliver mindset. We are an equal opportunity employer.

Note

We will not consider applications via agencies.

taurushq[.]com

About Taurus SA

Financial Services
51-200

Taurus is the #1 independent player and a global-leader in enterprise-grade digital asset infrastructure with roots in Switzerland.

1️⃣ Market leadership: Taurus has >50% market share in its home market in Switzerland, the most competitive in the world. Globally, Taurus is entrusted by the full spectrum of financial institutions - systemic banks, investment banks, crypto banks, private banks, universal banks - financial market infrastructure providers and core banking systems. In production.

2️⃣ Product leadership: Taurus has developed the most advanced and most complete digital asset platform in the industry which goes “way beyond” crypto-currency custody. No one else besides Taurus, is able to empower financial institutions to issue/onboard, manage, and book “any type” of tokenised securities and digital currencies. On any standard. With the same platform.

3️⃣ Technology leadership: Taurus masters the full technology stack and 70% of our staff is made of engineers. We believe this is a core capability and a strong hedge against tech disruptions in an industry that is young and moving fast. The products our clients use are 100% built by Taurus and are at the forefront of what exists in the market with several patent-pending inventions. Anticipating protocol upgrades, adding "complex" new protocols, new signature curves or strengthening HSM-security, operating nodes+indexing is totally controlled by our engineering teams. This makes us future-proof, execute fast and a long-term, partner to our clients.

Taurus is growing fast and always looking for talents. Contact us at https://www.taurusgroup.ch

For other business enquiries: contact@taurusgroup.ch

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