###Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

####Why You’ll Love Working With Us

• Purpose-Driven Work – Your skills keep northern communities connected
• Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
• Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
• Career Growth – Build your aviation career with the trusted airline of the Arctic

####Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

• Extended health, dental, and life insurance (after 1 month)
• Short- & long-term disability coverage (after 1 month)
• Retirement savings plan (after 6 months)
• Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
• Cargo shipping privileges (per company policy)
• Opportunities for advancement within a trusted Canadian airline

####About this position

Cargo Agents support a safe work culture under the direction of the Coordinator, Cargo Services. They provide excellent customer service to internal and external clients while strictly following company Standard Operating Procedures.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.50 per hour in accordance with the UNIFOR Collective Agreement. The successful candidate will also receive a Northern Living Allowance of $7.69 per hour.

The successful candidate must be permanently located in Inuvik, NWT.

####Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

• Responsible for following the companies Standard Operating Procedures without deviation;
• Promote a safe working culture;
• Assist with claims for damaged or missing goods;
• Maintain records as required;
• Process load control data;
• Issue Airway Bills and process sales reports for deposit;
• Disseminate information;
• Process shipment and reception of all cargo;
• Initiate claims resulting from missing and damaged cargo;
• Perform other duties and functions related to the foregoing;
• Assist Cargo/Ramp Attendants and Agents if so required;
• Responsible for Amazon processing, sorting, and distribution;
• Communicate to customers;
• Other duties as assigned.

####Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

• Demonstrated strong communication, organizational, problem solving & interpersonal skills;
• Ability to accomplish multiple tasks in a high pressure, high volume environment;
• Knowledge of cargo handling and processing procedures considered an asset;
• Knowledge and experience of loading and load control on company aircraft considered an asset;
• Forklift driving experience an asset;
• Proven customer service skills;
• Knowledge of Canadian North’s Cargo computer program;
• Knowledge of Canadian North Cargo and Ramp procedures manual;
• Operational knowledge of company aircraft handling;
• Must be willing to work various shifts (including evenings, holidays and weekends);
• Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods acceptance level certificate;
• Ability to communicate in Inuktitut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program

**Closing date:**March 16, 2026