About the role
What we offer:
- The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.
- Unrivalled investment and training in you and your career
- Stimulating environment offering ongoing learning opportunities
- Culture of innovation and inspiration
- Competitive salary and generous benefits
- A very flexible and creative environment for everyone
Role and Accountabilities:
We are seeking a highly skilled ServiceNow Business Process Consultant (BPC) with 5–7 years of experience specializing in Security Incident Response and Vulnerability Response. The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow SecOps solutions, ensuring alignment with business and security objectives.
This role requires deep understanding of the ServiceNow Security Operations (SecOps) suite, including SIR (Security Incident Response) and VR (Vulnerability Response) modules, along with strong process consulting capabilities.
Candidates will be experienced in leading ServiceNow engagements end to end,
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
- Configure, develop, and support ServiceNow modules, including:
- Lead business process workshops with stakeholders to gather requirements and define process improvements for SecOps modules.
- Design, configure, and implement ServiceNow Security Incident Response and Vulnerability Response modules based on client needs.
- Translate business requirements into technical solutions using best practices and out-of-the-box capabilities.
- Collaborate with security and infrastructure teams to integrate threat intelligence, vulnerability scanners, and other security tools.
- Optimize workflows and automation to enhance incident response efficiency and vulnerability remediation.
- Provide guidance on platform governance, best practices, and ServiceNow roadmaps.
- Support UAT, user training, and documentation for delivered solutions.
- Ensure compliance with security standards and policies throughout implementations.
Skills and Experience Requirements:
- Bachelor's degree with at least 5+ years of ServiceNow design and development experience
- strong expertise in ServiceNow Security Operations, specifically Security Incident Response, Vulnerability Response.
- Experience in integrating third-party security tools (e.g., Qualys, Tenable, Rapid7, Splunk, etc.).
- Proficient in ServiceNow process design, configuration, scripting (JavaScript/Glide), and implementation.
- Excellent understanding of ITIL processes and their application in security operations.
- Strong analytical, communication, and client-facing skills.
- Ability to work in agile and fast-paced environments.
- Excellent problem-solving and analytical skills.
- Excellent written and oral communication skills.
Skills and Certifications
-
ServiceNow certifications - Service Now System Administrator CSA.
-
Certified Implementation Specialist – Security Incident Response (SIR)
-
Certified Implementation Specialist – Vulnerability Response (VR)
-
Excellent analytical and problem-solving skills
-
Excellent verbal and written communication skills
-
Strong presentation development and Customer Presentation skills.
-
Successful teamwork experience & demonstrated leadership abilities.
Fujitsu at a Glance
Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.
We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition. This has been the foundation of Fujitsu’s success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you!
At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, ethnic or national origin, citizenship, political belief, social condition, family, marital or civil status, genetics, disability, age, veteran status, or conviction of an offence that is unrelated to employment. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners .
About the role
What we offer:
- The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.
- Unrivalled investment and training in you and your career
- Stimulating environment offering ongoing learning opportunities
- Culture of innovation and inspiration
- Competitive salary and generous benefits
- A very flexible and creative environment for everyone
Role and Accountabilities:
We are seeking a highly skilled ServiceNow Business Process Consultant (BPC) with 5–7 years of experience specializing in Security Incident Response and Vulnerability Response. The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow SecOps solutions, ensuring alignment with business and security objectives.
This role requires deep understanding of the ServiceNow Security Operations (SecOps) suite, including SIR (Security Incident Response) and VR (Vulnerability Response) modules, along with strong process consulting capabilities.
Candidates will be experienced in leading ServiceNow engagements end to end,
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
- Configure, develop, and support ServiceNow modules, including:
- Lead business process workshops with stakeholders to gather requirements and define process improvements for SecOps modules.
- Design, configure, and implement ServiceNow Security Incident Response and Vulnerability Response modules based on client needs.
- Translate business requirements into technical solutions using best practices and out-of-the-box capabilities.
- Collaborate with security and infrastructure teams to integrate threat intelligence, vulnerability scanners, and other security tools.
- Optimize workflows and automation to enhance incident response efficiency and vulnerability remediation.
- Provide guidance on platform governance, best practices, and ServiceNow roadmaps.
- Support UAT, user training, and documentation for delivered solutions.
- Ensure compliance with security standards and policies throughout implementations.
Skills and Experience Requirements:
- Bachelor's degree with at least 5+ years of ServiceNow design and development experience
- strong expertise in ServiceNow Security Operations, specifically Security Incident Response, Vulnerability Response.
- Experience in integrating third-party security tools (e.g., Qualys, Tenable, Rapid7, Splunk, etc.).
- Proficient in ServiceNow process design, configuration, scripting (JavaScript/Glide), and implementation.
- Excellent understanding of ITIL processes and their application in security operations.
- Strong analytical, communication, and client-facing skills.
- Ability to work in agile and fast-paced environments.
- Excellent problem-solving and analytical skills.
- Excellent written and oral communication skills.
Skills and Certifications
-
ServiceNow certifications - Service Now System Administrator CSA.
-
Certified Implementation Specialist – Security Incident Response (SIR)
-
Certified Implementation Specialist – Vulnerability Response (VR)
-
Excellent analytical and problem-solving skills
-
Excellent verbal and written communication skills
-
Strong presentation development and Customer Presentation skills.
-
Successful teamwork experience & demonstrated leadership abilities.
Fujitsu at a Glance
Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.
We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition. This has been the foundation of Fujitsu’s success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you!
At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, ethnic or national origin, citizenship, political belief, social condition, family, marital or civil status, genetics, disability, age, veteran status, or conviction of an offence that is unrelated to employment. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners .