Manager of Revenue Operations
About the role
Who you are
- You pride yourself on becoming a key strategic adviser and revenue team advocate
- You love details
- You thrive on creating processes, systems, and enablement resources that allow those around you to succeed
- You are eager to make a big impact and leave your mark on an industry
- You are always looking for improvements and ways to automate
- You pay close attention to details and are thoughtful about applicable workflows
- You thrive in a team that challenges you and lifts each other up
- Your peers are impressed by your technical knowledge and know-how, which allows you to become their trusted advisor
- You are not afraid to convince someone to change their mind and you recognize when you need to change yours
- You are excited to take on new challenges and be part of something small that is growing into something big
- 3+ years of technical experience in Sales Operations in a fast-paced, high-growth environment
- 5+ years admin experience with Salesforce and/or Hubspot
- Exceptional ability to manage internal client relationships, leveraging strong consultative skills
- Creative problem solver with a strong work ethic and the ability to work independently or in a fast-paced team environment
- Experience working directly with sales and client success management teams
- High sense of urgency with excellent organizational and time management skills
- Advanced level in Excel (models, analytics, pivot tables, advanced functions, charts, graphs, etc.)
- Ability to manage multiple projects simultaneously and pay close attention to detail while adhering to strict deadlines
- Experience with MixMax, Dialpad, and Sales Navigator tools are considered an asset
- Excellent communication and presentation skills
What the job involves
- Manage end-to-end revenue team operations process in all markets, ensuring the best possible user experience for internal stakeholders
- Discover and drive performance improvement across multiple revenue (sales, customer success, marketing) platforms, tools and processes with a goal of maximizing efficiency and effectiveness within the business
- Work with cross-functional teams, and support Salesforce across all Lines of Businesses, to drive Salesforce changes to workflows, objects and fields, business rules, and business process flows to enhance the business while implementing best practices on the application
- Maintain the functional areas of CRM (Salesforce) data management including Accounts, Opportunities, Quotes, Dashboards & Reports
- Deliver effective enablement, communication, training and support to facilitate strong adoption and ongoing Salesforce user acceptance
- Deploy Quota / Target allocation & assignments
- Provide prompt and complete resolution to technical challenges and business issues by triaging support requests & administrative needs of users
- Manage key initiatives relevant to new customer acquisition, sales productivity and the coordination between Sales, Marketing and Customer Success
- Work alongside the engineering team to build reliable data models to support a flexible and in hyper-growth analytical structure
- Collaborate with internal stakeholders and conduct regular discovery interviews to understand and solve complex sales issues, while breaking down larger challenges into actionable and measurable projects
- Enable revenue leaders with robust reporting and dashboards to drive performance management and target setting
- Help deliver key insights that drive strategic decision-making within the revenue teams
- Directly manage Sales Ops Administrator and future RevOps team hires
- Be a champion and own the entire tech stack within sales operations including Salesforce, Catalyst, Gong, Mixmax, LinkedIn Sales Navigator, Dialpad, and others
Not the right fit? Search for Revenue Operations jobs in Canada
About Leap Tools
Our proprietary AR visualization platform removes the guesswork of choosing the right product. Together, we are changing the way people buy online and in stores - we deliver the solution that gets people clicking!
Leap Tools is proud to work alongside global billion-dollar companies who trust us to supercharge their retail operations every day. Our partners, use our technology to enhance their consumer experience by giving consumers the ability to instantly see their vision come to life. By providing a more delightful and confident purchase decision for consumers, our partners experience a significant boost in sales cycle productivity including:
● 5x increase in e-commerce conversion rates ● 10% increase in overall website transactions ● Reductions up to 30 days or more for in-store sales
At Leap Tools we focus on tackling the most challenging machine vision problems to provide our customers the tools they need to allow their customers to have their imagination realized.
Check us out at www.leaptools.com and www.roomvo.com
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Manager of Revenue Operations
About the role
Who you are
- You pride yourself on becoming a key strategic adviser and revenue team advocate
- You love details
- You thrive on creating processes, systems, and enablement resources that allow those around you to succeed
- You are eager to make a big impact and leave your mark on an industry
- You are always looking for improvements and ways to automate
- You pay close attention to details and are thoughtful about applicable workflows
- You thrive in a team that challenges you and lifts each other up
- Your peers are impressed by your technical knowledge and know-how, which allows you to become their trusted advisor
- You are not afraid to convince someone to change their mind and you recognize when you need to change yours
- You are excited to take on new challenges and be part of something small that is growing into something big
- 3+ years of technical experience in Sales Operations in a fast-paced, high-growth environment
- 5+ years admin experience with Salesforce and/or Hubspot
- Exceptional ability to manage internal client relationships, leveraging strong consultative skills
- Creative problem solver with a strong work ethic and the ability to work independently or in a fast-paced team environment
- Experience working directly with sales and client success management teams
- High sense of urgency with excellent organizational and time management skills
- Advanced level in Excel (models, analytics, pivot tables, advanced functions, charts, graphs, etc.)
- Ability to manage multiple projects simultaneously and pay close attention to detail while adhering to strict deadlines
- Experience with MixMax, Dialpad, and Sales Navigator tools are considered an asset
- Excellent communication and presentation skills
What the job involves
- Manage end-to-end revenue team operations process in all markets, ensuring the best possible user experience for internal stakeholders
- Discover and drive performance improvement across multiple revenue (sales, customer success, marketing) platforms, tools and processes with a goal of maximizing efficiency and effectiveness within the business
- Work with cross-functional teams, and support Salesforce across all Lines of Businesses, to drive Salesforce changes to workflows, objects and fields, business rules, and business process flows to enhance the business while implementing best practices on the application
- Maintain the functional areas of CRM (Salesforce) data management including Accounts, Opportunities, Quotes, Dashboards & Reports
- Deliver effective enablement, communication, training and support to facilitate strong adoption and ongoing Salesforce user acceptance
- Deploy Quota / Target allocation & assignments
- Provide prompt and complete resolution to technical challenges and business issues by triaging support requests & administrative needs of users
- Manage key initiatives relevant to new customer acquisition, sales productivity and the coordination between Sales, Marketing and Customer Success
- Work alongside the engineering team to build reliable data models to support a flexible and in hyper-growth analytical structure
- Collaborate with internal stakeholders and conduct regular discovery interviews to understand and solve complex sales issues, while breaking down larger challenges into actionable and measurable projects
- Enable revenue leaders with robust reporting and dashboards to drive performance management and target setting
- Help deliver key insights that drive strategic decision-making within the revenue teams
- Directly manage Sales Ops Administrator and future RevOps team hires
- Be a champion and own the entire tech stack within sales operations including Salesforce, Catalyst, Gong, Mixmax, LinkedIn Sales Navigator, Dialpad, and others
Not the right fit? Search for Revenue Operations jobs in Canada
About Leap Tools
Our proprietary AR visualization platform removes the guesswork of choosing the right product. Together, we are changing the way people buy online and in stores - we deliver the solution that gets people clicking!
Leap Tools is proud to work alongside global billion-dollar companies who trust us to supercharge their retail operations every day. Our partners, use our technology to enhance their consumer experience by giving consumers the ability to instantly see their vision come to life. By providing a more delightful and confident purchase decision for consumers, our partners experience a significant boost in sales cycle productivity including:
● 5x increase in e-commerce conversion rates ● 10% increase in overall website transactions ● Reductions up to 30 days or more for in-store sales
At Leap Tools we focus on tackling the most challenging machine vision problems to provide our customers the tools they need to allow their customers to have their imagination realized.
Check us out at www.leaptools.com and www.roomvo.com