Quality and Performance Consultant
About the role
Reporting to the Manager, Primary Care, Cancer Screening and Cancer Imaging and working within and across the RCP portfolios, the Quality and Performance Consultant will be responsible for meeting OH-CCO, and internally defined, deliverables through integration into the clinic space, performing quality audits, defining observations against guidelines and standards, supporting the development and implementation of corrective actions, and evaluating the effectiveness of implemented corrective action plans. Through assessment and evaluation of key metrics, the role will provide suggestions and guide strategic initiatives to improve performance and quality outcomes utilizing the identification and implementation of guidelines and standards to support best practice.
Title: Quality and Performance Consultant – Regional Cancer Program
Status: Full-Time
Department: Regional Cancer Program
The Mississauga Halton Central West Regional Cancer Program (MHCW RCP) oversees the delivery and quality of cancer services for more than 2.2 million residents living in the Central West and Mississauga Halton region. Regional Cancer Programs are part of Ontario’s cancer system leading local strategy implementation to provide person-centred, safe, equitable, efficient, effective, and timely cancer care on a foundation of quality improvement principles.
Job Description:
Reporting to the Manager, Primary Care, Cancer Screening and Cancer Imaging and working within and across the RCP portfolios, the Quality and Performance Consultant will be responsible for meeting OH-CCO, and internally defined, deliverables through integration into the clinic space, performing quality audits, defining observations against guidelines and standards, supporting the development and implementation of corrective actions, and evaluating the effectiveness of implemented corrective action plans. Through assessment and evaluation of key metrics, the role will provide suggestions and guide strategic initiatives to improve performance and quality outcomes utilizing the identification and implementation of guidelines and standards to support best practice.
Job Responsibilities:
- Support the design, implementation and evaluation of deliverables as defined by OH-CCO, and as defined by regional needs
- Lead and support knowledge transfer events with a focus on cancer treatment modalities
- Work on initiatives to improve provincial scorecard indicators for the region
- Work on capacity evaluation and improvement through models of care standards
- Work with clinical leads to design and implement project deliverables
- Perform quality assessment evaluation and propose initiatives in the ambulatory environment to improve access to care
- Support the Regional Cancer Center (RCC) and hospitals in our region in developing strategies to manage cancer volumes and wait times performance
- Evaluate quarterly performance data and provide analysis to create action plans to improve wait times
- Lead market share analysis to provide recommendations for access to care closer to home
- Assist with strategy and planning initiatives, engaging with internal and external stakeholders to optimize opportunities for collaboration
- Attend meetings to support regional initiatives
- Support all portfolios across the cancer patient pathway as needed
- Work with the Regional Leads to identify opportunities for improvement and understand current state challenges
- Assist with the development of annual work plans; identify key initiatives, performance measures/benchmarks, timelines and targets
- Support the implementation of initiatives outlined in the work plans
- Using model of care standards, assess hospital compliance and develop an approach to improve access to quality of care with a focus on outcomes
Key Qualifications:
- Post-secondary degree in a health-related field preferred
- Masters in healthcare and/or quality related field is an asset
- Minimum of 3-5 years of experience in a role that has a strong emphasis on quality improvement in a health care environment: previous experience in healthcare environment such as hospital, government agency, primary care, research institute, etc. an asset
- Project management experience an asset
- Demonstrated analytical and problem solving skills
- Demonstrated commitment to quality improvement and performance metrics, must be results and outcomes oriented
- Demonstrated understanding of corrective action plans and effectiveness verification strategies
- Excellent organizational, project planning and relationship building skills
- Strong communications and excellent interpersonal skills
- Must be able to organize and prioritize work and handle multiple tasks in a fast-paced environment
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
Quality and Performance Consultant
About the role
Reporting to the Manager, Primary Care, Cancer Screening and Cancer Imaging and working within and across the RCP portfolios, the Quality and Performance Consultant will be responsible for meeting OH-CCO, and internally defined, deliverables through integration into the clinic space, performing quality audits, defining observations against guidelines and standards, supporting the development and implementation of corrective actions, and evaluating the effectiveness of implemented corrective action plans. Through assessment and evaluation of key metrics, the role will provide suggestions and guide strategic initiatives to improve performance and quality outcomes utilizing the identification and implementation of guidelines and standards to support best practice.
Title: Quality and Performance Consultant – Regional Cancer Program
Status: Full-Time
Department: Regional Cancer Program
The Mississauga Halton Central West Regional Cancer Program (MHCW RCP) oversees the delivery and quality of cancer services for more than 2.2 million residents living in the Central West and Mississauga Halton region. Regional Cancer Programs are part of Ontario’s cancer system leading local strategy implementation to provide person-centred, safe, equitable, efficient, effective, and timely cancer care on a foundation of quality improvement principles.
Job Description:
Reporting to the Manager, Primary Care, Cancer Screening and Cancer Imaging and working within and across the RCP portfolios, the Quality and Performance Consultant will be responsible for meeting OH-CCO, and internally defined, deliverables through integration into the clinic space, performing quality audits, defining observations against guidelines and standards, supporting the development and implementation of corrective actions, and evaluating the effectiveness of implemented corrective action plans. Through assessment and evaluation of key metrics, the role will provide suggestions and guide strategic initiatives to improve performance and quality outcomes utilizing the identification and implementation of guidelines and standards to support best practice.
Job Responsibilities:
- Support the design, implementation and evaluation of deliverables as defined by OH-CCO, and as defined by regional needs
- Lead and support knowledge transfer events with a focus on cancer treatment modalities
- Work on initiatives to improve provincial scorecard indicators for the region
- Work on capacity evaluation and improvement through models of care standards
- Work with clinical leads to design and implement project deliverables
- Perform quality assessment evaluation and propose initiatives in the ambulatory environment to improve access to care
- Support the Regional Cancer Center (RCC) and hospitals in our region in developing strategies to manage cancer volumes and wait times performance
- Evaluate quarterly performance data and provide analysis to create action plans to improve wait times
- Lead market share analysis to provide recommendations for access to care closer to home
- Assist with strategy and planning initiatives, engaging with internal and external stakeholders to optimize opportunities for collaboration
- Attend meetings to support regional initiatives
- Support all portfolios across the cancer patient pathway as needed
- Work with the Regional Leads to identify opportunities for improvement and understand current state challenges
- Assist with the development of annual work plans; identify key initiatives, performance measures/benchmarks, timelines and targets
- Support the implementation of initiatives outlined in the work plans
- Using model of care standards, assess hospital compliance and develop an approach to improve access to quality of care with a focus on outcomes
Key Qualifications:
- Post-secondary degree in a health-related field preferred
- Masters in healthcare and/or quality related field is an asset
- Minimum of 3-5 years of experience in a role that has a strong emphasis on quality improvement in a health care environment: previous experience in healthcare environment such as hospital, government agency, primary care, research institute, etc. an asset
- Project management experience an asset
- Demonstrated analytical and problem solving skills
- Demonstrated commitment to quality improvement and performance metrics, must be results and outcomes oriented
- Demonstrated understanding of corrective action plans and effectiveness verification strategies
- Excellent organizational, project planning and relationship building skills
- Strong communications and excellent interpersonal skills
- Must be able to organize and prioritize work and handle multiple tasks in a fast-paced environment
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.