Job Description Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

CPG’s workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.

The Eglinton West Extension team is seeking experienced candidates for the position of a Manager as part of the Third-Party Coordination team. This position will report to the Senior Manager, Third-Party Coordination as part of a multi-disciplinary project team in implementation of high-profile initiatives and management of sensitive issues on the project. The Manager will represent the Eglinton West Extension project to internal and external stakeholders, municipalities and other project partners and will develop and execute strategic plans for issues escalation and resolution, critical decision making, relationship building and overall stakeholder management.

What will I be doing?

• Develop and maintain an understanding of diverse stakeholder agendas and create positive working relationships to establish mutually beneficial opportunities, discuss technical and policy related issues, and foster collaboration with diverse stakeholders to mitigate project risks.
• Communicate regularly with various internal and external stakeholders, municipal partners, government representatives, contractors, and vendors to advise, communicate, educate, negotiate, and/or persuade on issues within scope of responsibility.
• Work with stakeholders to identify opportunities and roadblocks; apply political acuity and relationship management to ensure issues and risks are detected, assessed, and resolved.
• Champion issues management and escalation through established governance frameworks, develops materials and leads briefings with project leadership and executives.
• Interpret stakeholder feedback and work with the project team to develop and translate technical information into strategic positions, taking into account broader project goals and stakeholder relationships.
• Provide input to internal governance frameworks, bringing a stakeholder-focused lens to technical decision making.
• Provide strategic direction to and oversight of community engagement, public consultation and public communications activities.
• Develop and advise on commercial agreements with stakeholders; manage and develop the forms of agreements and supporting policies and guidance; support commercial negotiations for major initiatives.
• Develop processes, procedures, team workflows, and structures to create greater performance efficiency and meaningful and trusting relationships with stakeholders.

What Skills and Qualifications Do I Need?

• Completion of a degree in Planning, Civil Engineering, Public Administration, Business Administration or a related discipline – or a combination of education, training and experience deemed equivalent.
• Demonstrated experience within a municipal, infrastructure or transportation planning, policy development, consulting or project management environment with extensive knowledge of agreements and interaction with public sector agencies
• Demonstrated experience leading strategic transportation and/or infrastructure planning and development projects/activities, preferably in the public sector.
• Theories, principles, and practices of communication and protocol development and making evidence-based recommendations to support senior/executive level decision making.
• Excellent relationship, stakeholder management, negotiation and influencing skills, and the ability to work in collaboration with colleagues, contractors and stakeholders across organizational boundaries.
• Proven political acuity skills to recognize and respond to high-level and sensitive issues; demonstrated ability to recognize and support issues which may impact partners and stakeholders.
• Excellent oral, written, and presentation skills, from both a technical and a business audience perspective; ability to provide clear and concise answers to anticipated questions regarding project implementation procedures, progress and status.
• Demonstrated commercial awareness to review and provide advice on commercial policies and agreements and support commercial negotiations with industry and stakeholders is an asset.

Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .

Application Process All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.