Personal Lines Team Lead
Top Benefits
About the role
Careers | Personal Lines Team Lead
Personal Lines Team Lead
Hours : Full Time, permanent
Department : Personal Lines
Location : Toronto
"*" indicates required fields
Interested in a job role with the KRGinsure team? Fill out the form below with your details and one of our representatives will reply to you within 48 hours.
First Name*
First
Last Name*
Last
Phone*
Email*
Job Role Interest
Personal Lines Team LeadCLSU ManagerSenior Commercial Lines CSRNew Business AdvisorSME Commercial Team LeadCommercial Lines and Office ManagerSenior Commercial Risk Placement BrokerPersonal Lines Account Manager
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Max. file size: 5 MB.
Have you applied for a position with us within the past 12 months?*
Yes
No
Δ
We're seeking an experienced Personal Lines Team Lead to join our Toronto Head Office team. This role is ideal for an experienced Personal Insurance professional who enjoys mentoring others while continuing to support client service activities.
As a Team Lead, you will play an important leadership role within the branch by supporting the performance and development of the Personal Lines team while helping maintain consistent service standards across the office. Working closely with branch leadership and management, you will help guide team performance, provide technical expertise, and contribute to operational excellence across the Personal Insurance department.
Position type: Full-time, permanent
Role status: New
Location: Toronto
Key Responsibilities Responsibilities include, but are not limited to:
- Providing day-to-day leadership and guidance to the Personal Lines team while fostering a collaborative and high-performing work environment
- Mentoring and coaching team members, supporting professional development, technical knowledge, and service capabilities
- Participating in performance management activities, including contributing to performance evaluations and providing constructive feedback to support team development
- Assisting with the servicing of Personal Lines accounts when needed to support the team and maintain consistent client service standards
- Providing technical guidance on coverage questions, underwriting concerns, and complex client situations
- Supporting workflow coordination and service standards to ensure timely processing, accurate documentation, and high-quality client interactions
- Reviewing operational reports and processing activities to help identify opportunities for improved accuracy and efficiency
- Coordinating team meetings to communicate coverage updates, workflow improvements, staffing considerations, and company initiatives
- Supporting branch leadership and the Office Manager with operational coordination and team support activities
- Participating in departmental management meetings and communicating relevant updates and priorities to the branch team
- Promoting a culture of professionalism, compliance, and client service excellence across the Personal Insurance team
Knowledge, Skills And Requirements Licensing & Education
- Active RIBO license in good standing
- Minimum 10 years of insurance experience, with strong Personal Lines knowledge
- Previous leadership, mentoring, or team coordination experience considered an asset
- Strong technical insurance knowledge and problem-solving abilities
- Excellent communication, organizational, and leadership skills
- Ability to work collaboratively and support a positive team environment
Compensation Range: $70,000 to $120,000 annually
Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity. It includes variable commissions and potential performance-based bonus.
Why Join Us We offer an attractive compensation package and commission incentives, plus:
- Hybrid work flexibility
- Matching Group RRSP contributions
- Two paid personal days each year
- EFAP available through our group health benefits
- Professional membership fees (including RIBO, IBAO, IIC)
- Professional development and educational reimbursement
- Free parking and professional office space
RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications. Apply for Position View Listings
Not the right fit? Search for Personal Lines Team Lead jobs in Toronto, Ontario
About KRGinsure
RRJ Insurance Group, incorporated in 2007, has a rich and varied history dating back to 1906. Centrally located in Southern Ontario, we have been providing Canadians with customized insurance solutions from coast-to-coast for over 35 years.
At KRGinsure, we take the time to truly understand your insurance requirements and are dedicated to building a customized program that meets all your diverse insurance needs. We understand the insurance environment and have built strong relationships with our insurance partners, enabling us to find the coverage that works best for you.
Our professional and knowledgeable brokers make it a point to explain all the details of your policy – as well as the relevant pricing – in full. The result? Licensed professionals at KRGinsure will meet – and exceed – your expectations by providing you with the peace of mind that comes from knowing that your assets are protected by a comprehensive insurance program at the best price.
Our Commitment We are committed to developing and delivering the very best insurance programs and services to meet our clients diverse needs. Your peace of mind is our priority.
We will work diligently to understand your personal and business insurance requirements so we can make sure you have coverage in place to protect what matters most.
From our broad range of products, to our outstanding insurance professionals, to our responsive and efficient claims service, every aspect of your operation is dedicated to ensuring you rest easy, knowing that we’ve got you covered.
The RRJ Insurance Group of Brokerages, licensed across Canada, has been meeting Canadians’ domestic and international, personal and commercial insurance needs for over 110 years!
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Personal Lines Team Lead
Top Benefits
About the role
Careers | Personal Lines Team Lead
Personal Lines Team Lead
Hours : Full Time, permanent
Department : Personal Lines
Location : Toronto
"*" indicates required fields
Interested in a job role with the KRGinsure team? Fill out the form below with your details and one of our representatives will reply to you within 48 hours.
First Name*
First
Last Name*
Last
Phone*
Email*
Job Role Interest
Personal Lines Team LeadCLSU ManagerSenior Commercial Lines CSRNew Business AdvisorSME Commercial Team LeadCommercial Lines and Office ManagerSenior Commercial Risk Placement BrokerPersonal Lines Account Manager
Upload Doc
Max. file size: 5 MB.
Have you applied for a position with us within the past 12 months?*
Yes
No
Δ
We're seeking an experienced Personal Lines Team Lead to join our Toronto Head Office team. This role is ideal for an experienced Personal Insurance professional who enjoys mentoring others while continuing to support client service activities.
As a Team Lead, you will play an important leadership role within the branch by supporting the performance and development of the Personal Lines team while helping maintain consistent service standards across the office. Working closely with branch leadership and management, you will help guide team performance, provide technical expertise, and contribute to operational excellence across the Personal Insurance department.
Position type: Full-time, permanent
Role status: New
Location: Toronto
Key Responsibilities Responsibilities include, but are not limited to:
- Providing day-to-day leadership and guidance to the Personal Lines team while fostering a collaborative and high-performing work environment
- Mentoring and coaching team members, supporting professional development, technical knowledge, and service capabilities
- Participating in performance management activities, including contributing to performance evaluations and providing constructive feedback to support team development
- Assisting with the servicing of Personal Lines accounts when needed to support the team and maintain consistent client service standards
- Providing technical guidance on coverage questions, underwriting concerns, and complex client situations
- Supporting workflow coordination and service standards to ensure timely processing, accurate documentation, and high-quality client interactions
- Reviewing operational reports and processing activities to help identify opportunities for improved accuracy and efficiency
- Coordinating team meetings to communicate coverage updates, workflow improvements, staffing considerations, and company initiatives
- Supporting branch leadership and the Office Manager with operational coordination and team support activities
- Participating in departmental management meetings and communicating relevant updates and priorities to the branch team
- Promoting a culture of professionalism, compliance, and client service excellence across the Personal Insurance team
Knowledge, Skills And Requirements Licensing & Education
- Active RIBO license in good standing
- Minimum 10 years of insurance experience, with strong Personal Lines knowledge
- Previous leadership, mentoring, or team coordination experience considered an asset
- Strong technical insurance knowledge and problem-solving abilities
- Excellent communication, organizational, and leadership skills
- Ability to work collaboratively and support a positive team environment
Compensation Range: $70,000 to $120,000 annually
Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity. It includes variable commissions and potential performance-based bonus.
Why Join Us We offer an attractive compensation package and commission incentives, plus:
- Hybrid work flexibility
- Matching Group RRSP contributions
- Two paid personal days each year
- EFAP available through our group health benefits
- Professional membership fees (including RIBO, IBAO, IIC)
- Professional development and educational reimbursement
- Free parking and professional office space
RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications. Apply for Position View Listings
Not the right fit? Search for Personal Lines Team Lead jobs in Toronto, Ontario
About KRGinsure
RRJ Insurance Group, incorporated in 2007, has a rich and varied history dating back to 1906. Centrally located in Southern Ontario, we have been providing Canadians with customized insurance solutions from coast-to-coast for over 35 years.
At KRGinsure, we take the time to truly understand your insurance requirements and are dedicated to building a customized program that meets all your diverse insurance needs. We understand the insurance environment and have built strong relationships with our insurance partners, enabling us to find the coverage that works best for you.
Our professional and knowledgeable brokers make it a point to explain all the details of your policy – as well as the relevant pricing – in full. The result? Licensed professionals at KRGinsure will meet – and exceed – your expectations by providing you with the peace of mind that comes from knowing that your assets are protected by a comprehensive insurance program at the best price.
Our Commitment We are committed to developing and delivering the very best insurance programs and services to meet our clients diverse needs. Your peace of mind is our priority.
We will work diligently to understand your personal and business insurance requirements so we can make sure you have coverage in place to protect what matters most.
From our broad range of products, to our outstanding insurance professionals, to our responsive and efficient claims service, every aspect of your operation is dedicated to ensuring you rest easy, knowing that we’ve got you covered.
The RRJ Insurance Group of Brokerages, licensed across Canada, has been meeting Canadians’ domestic and international, personal and commercial insurance needs for over 110 years!