Work Type: Full Time – Senior Consultant, Risk Management

Location: WRHN (This is an existing vacancy)

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary :

The Senior Consultant is responsible for:

• Providing support and leadership for risk management throughout the organization
• Managing the legal claims administration process and related correspondence with hospital insurer, adjuster and legal counsel
• Providing advice and consultation to internal stakeholders in response to risk inquiries
• Coordinating risk management and enterprise risk management projects/initiatives such as the Risk Assessment Checklist (RAC) process and the Enterprise Risk Management Plan)
• Development, implementation and review of policies and processes required to reduce risk within the organization
• Participation on corporate committees and working groups from a risk management perspective
• Other duties as assigned

POSITION REQUIREMENTS

• Bachelor degree in Business or Health Services Administration or a health related discipline (preferred)
• Certification in healthcare risk management and/or patient safety (preferred)
• Previous experience in a large-scale health care setting preferably in risk management, patient safety and/or quality management
• Interest and ability to acquire and perform new skills
• Demonstrated problem solving, negotiation and conflict resolution skills
• Proven ability to coordinate multiple tasks and time demands
• Superior judgment, tact and diplomacy including proven meeting and group facilitation skills
• Excellent interpersonal, communication and customer service skills including the ability to present information to large groups
• Demonstrated computer literacy and proficiency including all Microsoft applications
• Experience with data analysis measurement and techniques
• Collaborating with quality, safety and patient experience teams to ensure risk initiatives align with the hospital’s quality improvement goals, fostering a culture of safety and continuous improvement.

Application Instructions:

EMPLOYEES OF LEGACY ST. MARY’S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.

As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.

Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

International Applicants

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.