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Foothills Group Inc. logo

Service Advisor

Lethbridge, AB
CA$50,000 - CA$70,000/year
Mid Level
Full-Time

Top Benefits

Competitive salary
Comprehensive benefits package
Lunch provided twice weekly

About the role

If you want comfort, this is not it. We are Foothills Group, a people company. We build people, grow leaders, and win together. Our Automotive/Commercial Service Advisors sit at the helm of high-volume shop by plotting the course, owning communication and keeping fleets working. Our people are our product, and we do things right the first time. We thrive on challenge and run headfirst into the storm, where we come out stronger on the other side.

You will steer workflow, set clear expectations, and be the face that our customers trust. You will lead technicians with respect, quote out entire work orders and make informed and timely decisions. Billing efficiency, effective labor rate, and revenue generation are outcomes that you help drive because you will keep the ball moving and the team aligned.

In the first 90 days, the win is simple, and the goal is clear. You get it. You understand our “why” and our pace. You begin real relationships with customers, earn trust with colleagues, and you prioritize and execute without having your hand held. You show up motivated, you think critically, and you communicate clearly.

This job is hard, and not for the faint of heart. Long days and a rapid tempo are on the horizon. Everyone relies on you. You take ownership, make confident decisions and have honest conversations in daily life. You are sales-minded and service-proud. Automotive mechanical knowledge or prior service advising experience will absolutely help, though integrity, drive, and respect are mandatory.

We run standard salary weeks at 40 hours, with high volume when work demands it. In return, you receive highly competitive pay with benefits, top-level training and development, lunch twice a week, and major annual company events (camping trips, Christmas parties, you name it). Perform at Foothills Group and you can grow into leadership or carve out a high-earning expert path as a lead service advisor. We promote from within the company and invest fully in our people. In 2023, we ranked #76 among Canada’s fastest-growing companies, and we’ve hardly scratched the surface.

Our culture matters. Our people love coming to work, and our customers love coming back. We are the best of the best, and we’re always getting better. We work hard together, play hard together, and support each other through all wins and challenges. If you are negative, toxic, or looking to coast, this is not where you belong. If you are a critical thinker, a relationship builder, a communicator who owns outcomes, you will thrive here.

If this sounds like you, don’t hesitate. Send your resume, and let’s start moving into the future together.

About Foothills Group: Foothills Group is a repair company committed to building people and building trust in our industry. Our service advisors play a critical role in maintaining communication and building trust. We service everything from 2-seater cars to service trucks with lift buckets to commercial trucks hauling B-Trains. At Foothills Group, we provide everything from regular preventative maintenance straight through to engine overhauls. transmission swaps and powertrain rebuilds, add steering, brake and electrical systems and you see why we are high volume requiring full committment.

We do whatever it takes to:

  1. Maintain a goal setting culture

  2. Be a place where our people love to come to work

  3. Be a place where our customers love to come back

  4. Do it right the first time

  5. Provide Win/Win solutions

We offer: A fun, fast-paced place to work

Competitive salary

Company apparel

Company lunch twice a week

Opportunities for growth

Professional development

Benefits

Paid vacation

Salary $50000-70000 depending on experience, we are willing to train up the right candidate.

About Foothills Group Inc.

Motor Vehicle Manufacturing
51-200

The vision has always been there, but it has grown exponentially. What started out as a one man show fixing automotive vehicles in a three car garage just a few years ago, has quickly turned into a much larger operation. Moving from a home garage into a building with a 3,300 sq ft shop was a big step towards our goals. With four lifts and the ability to work on seven vehicles in the shop, we rapidly outgrew the space after a year and a half.

We have now moved into an 11,000 sq ft shop and have grown our range of services to include more than just fleet vehicles.

Our name has changed from Foothills Fleet Service to Foothills Group. We have opened three divisions to cater to a broad range of customers, while staying specialized in different fields. Being able to trust your mechanic is paramount, and that is why honesty and ethical service for our customers are our top priorities.

Let us earn your business with top quality work, quick turn around and unmatched service. We offer one of the best warranties in the industry with TWO years and UNLIMITED KMS for both parts and labour. All repairs go through strict quality control to avoid expensive breakdowns and tow bills.

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