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Assistant Branch Manager - Deer Park

Red Deer, AB
Senior Level
full_time

Top Benefits

Health and wellness benefits
Vacation and retirement savings programs
Competitive compensation with incentive pay and profit share

About the role

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a "roving" Assistant Branch Manager based out of our Deer Park branch in Red Deer!

At times, this individual may be required to fill in at another branch within the district to provide support.

Employment Status: Full-time; 37.5 hours per week

Posting Closes: October 3, 2025

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

Reporting to the Branch Manager, the Assistant Branch Managers primary goal is to empower, support, and develop your team of Financial Advisors. As an Assistant Branch Manager, you have a passion for leading people and can help your Financial Advisors understand our member's needs, therefore driving performance and success for the branch. You are an expert in the sales process and delivering progressive lending and investment services to our members.

What you’ll be doing:

  • Motivating and coaching employees to find opportunities to shape members financial fitness
  • Being proactive in pursuing new business opportunities
  • Monitoring and ensuring financial targets are being met or exceeded for the branch
  • Promoting referrals to our Wealth Management, Business Banking, and 3rd party providers
  • Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss
  • Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
  • Preparing accurate and complete documentation, processing account changes, and handling member inquiries in a timely and efficient manner

What you bring:

  • 5 years of retail banking experience
  • A minimum of 3 years experience as a Financial Advisor
  • A comprehensive understanding of lending and credit

Although not required, the following education/certificates are valuable assets:

  • Post-secondary education in Finance (or related studies)
  • Investment Funds in Canada Course & License (IFIC)
  • Personal Financial Service Advice (PFSA)
  • Financial Planning I (FP1)

Most importantly, we are looking for candidates who have great interpersonal skills, impeccable communication skills, who are effortless in building rapport with our members and employees. If you are a positive, organized, and problem-solving individual looking for a long-term career growth, then we encourage you to apply!

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

  • Competitive compensation including performance-based incentive pay and profit share

  • Training & Development Opportunities

  • Career Advancement Potential

  • Flexible work options

  • Meaningful work towards individual and corporate goals

  • Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Please note applications will only be accepted online and only those applicants under consideration will be contacted.

About Servus Credit Union

Financial Services
1001-5000

Servus Credit Union is more than just a bank.

It is Canada’s first province-wide credit union and is dedicated to providing expert financial advice. Servus members not only get the best customer service offered by any financial institution in Alberta, they also get to share in our profits. Last year we shared $48.1 million with our members.

To help you and your business succeed, Servus offers a full line of financial products and services and with over 100 locations in over 59 communities in Alberta, it’s easy to find a location near you.

Servus is a trade name of Connect First and Servus Credit Union Ltd.