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Pollard Banknote Limited logo

Administrative Assistant - Game Management

Winnipeg, Manitoba, Canada
Mid Level
Full-Time

Top Benefits

Competitive Compensation
Profit Sharing Program
Company Pension

About the role

We're looking for a detail-driven Administrative Assistant - Game Management to join our Game Management & Design team within our Winnipeg Office at 140 Otter Street.

This role is the connective tissue between some of the most cross-functional teams in the building — Game Planning, Creative Art, Technical Art, Sales, and Manufacturing all rely on this position to keep games and artwork moving accurately from concept through to production. If you're someone who thrives on structure, loves keeping complex workflows on track, and takes pride in nothing slipping through the cracks, this is a role where that matters every single day.

Who We Are

With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we’re shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.

What We Offer

Competitive compensation Profit sharing program – every role plays a part in our success! Company pension Comprehensive Group Benefits Opportunities for professional development Tuition reimbursement On-Site Cafeteria & Outdoor Patio On Site Gym A variety of committee driven employee engagement activities Employee & Family Assistance Program Free Parking

What You'll Do

Coordinate, prioritize, and track all artwork and game-related requests to ensure smooth end-to-end workflow from design through delivery Manage art files and monitor the progress of art changes across internal teams Prepare and distribute reports and departmental statistics for leadership and stakeholders Coordinate insert production with external printers and manage supplier relationships for insert deliverables Order drawdowns, mock-ups, and contract proofs for sales and PBL innovations; update contract proof orders and deliver to sales Review production and print schedules daily and notify Game Planning of relevant updates Ensure all documentation, specifications, artwork, and data entries are accurate and complete prior to print Support clear and timely communication across Game Planners, Creative Art, Technical Art, Proofreading, Sales, Marketing, Manufacturing, Admin Services, and Shipping

Who You Are

Highly organized and detail-oriented — accuracy is something you take personally A strong communicator who keeps multiple teams informed and aligned without things falling through the cracks Comfortable managing competing priorities in a fast-paced environment without losing your cool Someone who follows through — you track deadlines, send the follow-up, and close the loop Quick to pick up new software and systems and adaptable when things shift Equally comfortable working independently and as part of a collaborative team

What You'll Bring

Grade 12 diploma; Business Administrative Degree or equivalent is required Must have: 2-3 years of experience in a customer service and adminstration roles Experience in workflow coordination or administrative support Experience in a print or manufacturing environment is a strong asset Proficiency in Microsoft Office and Adobe tools Strong written and verbal communication skills Minimum typing speed of 40 WPM

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.

About Pollard Banknote Limited

IT Services and IT Consulting
1001-5000

Pollard Banknote partners with lotteries around the world to create and market high performing instant games and solutions that excite and engage players. Focused on innovating within the lottery market, we also provide industry-leading retail and digital solutions.

Our team is dedicated to delivering on three key dimensions for success: outstanding games that excite loyal players and attract new ones, retail excellence through effective in-store strategies and retail network expansion, and digital innovation that allows lotteries connect with players in new ways.

All of our products and supporting services are designed with the express goal of elevating our lottery clients and creating the ultimate player experience. Our approach has resulted in some of the industry’s most sought after instant products, from the incomparable shine of Scratch FX® to the first-ever transparent ticket, Clear Play™ and our broad range of licensed games. Our retail optimization products include innovative in-lane sales solutions like scanACTIV™, Schafer Systems merchandising solutions, and Diamond Game electronic ticket machines that open new retail channels. A full suite of digital products range from game apps and player engagement products including playON™ and gameON™ to Lottery Optimization Tools like sureTRACK™ and optiFORCE™ and a complete iLottery platform offered through NeoPollard Interactive.

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