Director, Clinical Service Delivery
About the role
Job Description In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Island Health exists to support and serve the people of Vancouver Island and the surrounding Islands by providing high quality programs, services and care.
As part of Island Health's commitment to improve the health of our populations, local Island Health leaders will work closely with the Island Health Communications and Public Relations team to ensure Island Health is represented and participates in local processes and is seen as an engaged and valued added community partner.
Reporting to the Executive Director, Clinical Service Delivery and working in partnership with the Medical Director, the Director is responsible for the overall operational management of programs and services for the assigned Community within Island Health. The Director is responsible for the support and promotion of patient centered care, patient safety initiatives, staff motivation and support and best practices within the Geography to achieve outcomes identified in the Island Health Strategic Plan. The Director establishes the operational framework and infrastructure for program delivery and planning and allocates and manages all physical, human and financial resources, anticipating future changes that will affect service delivery.
QUALIFICATIONS: Education, Training And Experience A level of education, training and experience equivalent to a Master's degree (MA, MBA or MSN), and ten (10) years' of progressive senior management experience in health care/program management.
Skills And Abilities
- Sound working knowledge of planning concepts related to budgetary, staffing, quality and strategic initiatives.
- Demonstrated ability to lead change and to build and support management teams.
- High level communication skills, demonstrated organizational, planning and interpersonal skills.
- Ability to adapt readily to rapid and changing environments.
- Ability to interact professionally with various levels of personnel, both internally and externally.
Link To Full Job Description https://jd.viha.ca/JD3751.pdf
About Island Health
Island Health operates primary care clinics in Anacortes and on Orcas Island, and serves patients across three counties (Skagit, Island and San Juan). Our specialty services are extensive and rapidly adapting to meet the needs of our community. At Island Health, our patients are cared for by dedicated medical professionals who live and work in the community. We are a small but mighty health system, renowned for our holistic approach to patient care where our healthcare professionals treat our patients with compassion and respect. As a 5-star rated Medicare hospital and a top 100 rural hospital in the United States, patients can expect the highest quality of care where they actively participate in their healthcare planning and goal-setting.
Island Health is a Public Hospital District (Skagit County PHD No. 2) governed by a board of five commissioners whose boundaries include Fidalgo, Cypress, Guemes and Sinclair islands.
Island Health provides an innovative and growing environment for our employees to further their careers, and as a 43-bed hospital we provide a range of services and exceptional quality of care typically found in a larger facility including cancer care: physical, occupational and speech therapy; wound care; sleep wellness; psychiatry and behavioral services; family practice and specialty clinics; and much more.
Located in Anacortes, Washington, a vibrant seaside community focused on wellness, residents enjoy the exceptional quality of life the region offers including excellent schools, abundant recreational activities, and a community for artists.
To experience the culture of Anacortes, please visit: www.anacortes.org.
Island Health is your destination for opportunity and we are always recruiting. Please visit our careers page to learn more about our current positions, www.islandhealth.org/careers.
Director, Clinical Service Delivery
About the role
Job Description In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Island Health exists to support and serve the people of Vancouver Island and the surrounding Islands by providing high quality programs, services and care.
As part of Island Health's commitment to improve the health of our populations, local Island Health leaders will work closely with the Island Health Communications and Public Relations team to ensure Island Health is represented and participates in local processes and is seen as an engaged and valued added community partner.
Reporting to the Executive Director, Clinical Service Delivery and working in partnership with the Medical Director, the Director is responsible for the overall operational management of programs and services for the assigned Community within Island Health. The Director is responsible for the support and promotion of patient centered care, patient safety initiatives, staff motivation and support and best practices within the Geography to achieve outcomes identified in the Island Health Strategic Plan. The Director establishes the operational framework and infrastructure for program delivery and planning and allocates and manages all physical, human and financial resources, anticipating future changes that will affect service delivery.
QUALIFICATIONS: Education, Training And Experience A level of education, training and experience equivalent to a Master's degree (MA, MBA or MSN), and ten (10) years' of progressive senior management experience in health care/program management.
Skills And Abilities
- Sound working knowledge of planning concepts related to budgetary, staffing, quality and strategic initiatives.
- Demonstrated ability to lead change and to build and support management teams.
- High level communication skills, demonstrated organizational, planning and interpersonal skills.
- Ability to adapt readily to rapid and changing environments.
- Ability to interact professionally with various levels of personnel, both internally and externally.
Link To Full Job Description https://jd.viha.ca/JD3751.pdf
About Island Health
Island Health operates primary care clinics in Anacortes and on Orcas Island, and serves patients across three counties (Skagit, Island and San Juan). Our specialty services are extensive and rapidly adapting to meet the needs of our community. At Island Health, our patients are cared for by dedicated medical professionals who live and work in the community. We are a small but mighty health system, renowned for our holistic approach to patient care where our healthcare professionals treat our patients with compassion and respect. As a 5-star rated Medicare hospital and a top 100 rural hospital in the United States, patients can expect the highest quality of care where they actively participate in their healthcare planning and goal-setting.
Island Health is a Public Hospital District (Skagit County PHD No. 2) governed by a board of five commissioners whose boundaries include Fidalgo, Cypress, Guemes and Sinclair islands.
Island Health provides an innovative and growing environment for our employees to further their careers, and as a 43-bed hospital we provide a range of services and exceptional quality of care typically found in a larger facility including cancer care: physical, occupational and speech therapy; wound care; sleep wellness; psychiatry and behavioral services; family practice and specialty clinics; and much more.
Located in Anacortes, Washington, a vibrant seaside community focused on wellness, residents enjoy the exceptional quality of life the region offers including excellent schools, abundant recreational activities, and a community for artists.
To experience the culture of Anacortes, please visit: www.anacortes.org.
Island Health is your destination for opportunity and we are always recruiting. Please visit our careers page to learn more about our current positions, www.islandhealth.org/careers.