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PARTS & SERVICE ADVISOR

Grande Prairie, AB
$25/hour
Mid Level
full_time

Top Benefits

Extended Health & Dental Benefits
Employee Assistance Program
Performance Bonuses

About the role

Service & Parts Advisor – Dual Role at Bannister Grande Prairie Motorsports

Are you looking for a dynamic and rewarding career with a company that values teamwork, growth, and an inclusive work culture? Bannister GP Motorsports is looking for a Motorsports Service & Parts Advisor to join our high-performing team! This dual role offers the best of both worlds—providing exceptional customer service while supporting both our motorcycle service department and motorsports parts operations.

Why Join Us?

We are more than just a dealership—we’re a community built on values, unity, and commitment. Our team thrives on collaboration, shared experiences, and making a positive impact in the local community.

What You’ll Do:

Service Advisor Responsibilities:

  • Greet customers and assess their service needs in a professional and friendly manner.
  • Schedule appointments, coordinate with technicians, and provide clear service estimates.
  • Ensure seamless communication between customers and the service team.
  • Process warranty claims and follow up on service work to ensure customer satisfaction.

Parts Advisor Responsibilities:

  • Assist customers and technicians with parts inquiries, ensuring they get the right parts efficiently.
  • Maintain accurate records of parts inventory and process orders for service technicians.
  • Provide clear and precise quotes for parts, promoting transparency and trust.
  • Manage returns, issue credits, and handle emergency orders for out-of-stock items.
  • Build and maintain strong relationships with suppliers to ensure smooth operations.

What We’re Looking For:

  • Experience in a Service Advisor or Parts Advisor role (motorsports industry preferred but not required).
  • Strong customer service and communication skills.
  • Ability to work efficiently in a fast-paced, team-oriented environment.
  • Detail-oriented with basic mechanical and warranty knowledge.
  • Proficiency in dealership computer systems (an asset).
  • Valid AB Driver’s License required.

What We Offer:

  • Competitive Wage: $25/hour
  • Flexible Schedule: Tuesday-Saturday 8:30am-5:30pm
  • Extended Health & Dental Benefits
  • Employee Assistance Program
  • Performance Bonuses
  • Career Development & Training Opportunities
  • Employee Discounts on purchases and services
  • Company Events: Team building, holiday celebrations, BBQs, and more!
  • Tenure Rewards – We recognize and reward loyalty with unique benefits as you grow with us

Join Our Team!

If you’re a self-starter looking for an exciting, customer-focused role that offers variety and career growth, we want to hear from you! Bannister Automotive Group is an equal-opportunity employer.

Apply today and be part of something great!

About Bannister Automotive Group

Retail Motor Vehicles
201-500

Join our dynamic team at Bannister Automotive Group, a leading automotive dealer group in Western Canada.

We specialize in the sales and service of top brands such as GM, Ford, Chrysler, Dodge, Jeep, Ram, Honda, Hyundai, Isuzu, Kia, and Nissan, alongside Harley-Davidson, Triumph, and Honda Powersports.

We foster a family-oriented atmosphere and offer ownership opportunities to key stakeholders, providing exciting career paths for anyone interested in automotive sales, service, and customer service.

Across our group of nearly one thousand team members, we uphold our core DRIVEN values:

DRIVEN - We follow through on our commitments. RESPECT - We value and respect all team members and customers. INTEGRITY - We operate ethically within our business. VALUE - We strive to deliver premium customer service. EXCELLENCE - We continuously pursue improvement. NO EXCUSES - We take full accountability.

Join us as we continue our 40+ year legacy of providing top-quality customer service and vehicle accessibility across Western Canada, building a diverse and progressive network of dealerships rooted in family values.