General Bank of Canada is a Schedule 1 Chartered bank headquartered in Edmonton, Alberta, and part of the Wheaton Group.  Our journey began in the 1950s with an entrepreneurial spark that has grown into one of Canada’s fastest-growing small banks, delivering innovative financing solutions across automotive, aviation, and commercial sectors.

At GBC, our core values of  Trust ,  Discipline ,  People

Centric   Approaches , and  Innovation  drive every decision we make. We leverage our nimble structure to pioneer forward-thinking banking solutions in the digital era. Proudly certified as a  Great   Place   to   Work  for six consecutive years, we are dedicated not only to transforming banking but also to making a real impact in the communities we serve. Since 1969, our ongoing partnership with  United   Way  has fueled volunteer initiatives, fundraising, and community programs that truly change lives. When you join our team, you’re contributing to a future where innovation and community go hand in hand. We love it here and know you will too!

The Opportunity

General Bank of Canada is looking for a permanent, fulltime  Director, Compliance, Ethics & Regulatory Affairs to join as a key contributor with the Bank’s Risk, Security & Compliance team. Consistent with the growth trajectory of the Bank, this is an excellent opportunity for the right individual to contribute to building the Bank of the future with considerable potential for learning, growth, and advancement.

The Director of Compliance, Ethics and Regulatory Affairs provides strategic leadership, transforming compliance into a competitive advantage while overseeing the organization's risk management, compliance, and privacy functions. Reporting to the Chief Risk and Compliance Officer (CRCO), this pivotal role combines the responsibilities of leading day-to-day risk operations while acting as both Compliance Officer (CO) and Chief Privacy Officer (CPO).

As a key advisor within the second line of defense, this position drives the development and implementation of key risk management activities that align with the Bank's strategic objectives. The role focuses on designing and overseeing enterprise-wide compliance and privacy programs, managing risk-related tools and systems, and embedding ethical, compliant-by-design principles across the Bank.

This leader plays a crucial role in building and enhancing the organization's risk culture, integrating compliance, privacy, and risk management into all business activities. Working closely with the Senior Leadership Team ("SLT") and departments across the organization, they collaborate to find creative solutions that balance customer experience with proportional controls, while simplifying processes and enhancing efficiency.

The position proactively identifies and addresses emerging regulatory requirements and risks to future-proof the organization's compliance capabilities. Serving as a liaison between the Bank and regulators, this leader combines compliance, ethics, and business goals into a resilient growth strategy that supports GBC's expansion while ensuring adherence to regulatory requirements and privacy standards.

Leadership Responsibilities

• ​​ Supervises Individual Contributors : Leads employees who do not have leadership roles.​
• ​​ Tactical Leadership : Sets direction and strategy for a business unit or function.

Compliance Management

• Design, implement, and optimize a comprehensive right-sized compliance program aligned with organizational objectives and regulatory requirements.
• Oversee regulatory compliance across all business units, ensuring adherence to applicable laws and regulations.
• Serve as the primary point of contact for regulatory bodies on compliance matters.
• Lead regulatory examinations and coordinate responses across the organization.
• Design right-sized control frameworks tailored to evolving business needs and risk appetite.
• Develop real-time dashboards, advanced analytics, and automation to streamline compliance activities.
• Build progressive partnerships with regulators; participate in regulatory consultations; represent the Bank at industry and regulator events.

Sustained Culture

• Provide compliance insights into new markets, products, channels, and partnerships.
• Instill strong ethics and accountability across the bank through communication and leadership.
• Drive initiatives to sustain and enhance a strong risk, compliance, and privacy culture throughout the organization.
• Champion a risk-aware and compliance-conscious culture across the organization by designing and leading targeted education programs and initiatives that integrate compliance, privacy and risk management into daily operations.
• Monitor and report on risk culture metrics, identifying areas for improvement and implementing corrective actions.

Business Momentum

• Lead regulatory due diligence for growth initiatives; integrate seamless compliance into all stages.
• Monitor the regulatory landscape in relevant markets and translate into implications for investments and operations.
• Work cross-functionally to simplify processes and capture opportunities.

Privacy Protection (Chief Privacy Officer Function)

• Drive the strategic development, implementation, and oversight of the Bank's privacy program and framework, ensuring ethical data practices, consent, and transparency across all business units.
• Ensure compliance with privacy laws and regulations across all jurisdictions where the organization operates.
• Conduct privacy impact assessments on new initiatives and technologies.
• Lead privacy incident responses and data breach investigations.
• Serve as the bank’s privacy subject matter expert, developing policies, governance structures, and metrics for reporting to the Board and senior management.

Team Leadership and Development

• Lead, motivate, and develop risk partners, analysts and specialists, fostering a culture of excellence and continuous improvement.
• Provide mentorship and guidance to Risk Partners and ensure the team has the necessary skills and resources to effectively support the organization's risk management, compliance, and privacy needs.

What You Bring to the Table

Required Qualifications

• ​Bachelor’s degree in business, law, finance, risk management, or related field.
• ​Proven expertise in risk management, compliance, and privacy roles with first-hand implementation experience.
• ​In-depth understanding of risk management frameworks, compliance requirements, privacy regulations, and operational risk management.
• ​Demonstrated experience in leadership with the ability to lead, motivate and influence teams.
• ​Proven track record in driving operational excellence in risk management, compliance, and privacy.
• ​Eligibility and willingness to pursue and successfully achieve the CCO Qualifying Exam (or equivalent) within 12 months are required.

Preferred Qualifications

• ​ Professional certifications such as CRISC, CISM, CIPP, CIPM, or related certifications are highly desirable.​

Position Details

• Status: Permanent, fulltime
• Workplace Model : In-Office
• Location:  Edmonton
• Working Conditions : Office environment with the ability to work remotely if required.
• Compensation : The salary range for this position is $128,358 to $192,537, and compensation is commensurate with qualifications
• Posting Deadline : Posted until filled

What GBC Brings to the Table

At General Bank of Canada, we offer more than just a paycheque. We offer the opportunity to build your career and elevate it to new heights. Our compensation package includes base salary, group benefits, and a matched retirement savings plan program.

Our group benefits ensure you and your dependents are covered for extended health, dental, and vision care. We also provide flexible spending accounts, replenished annually, to help cover additional medical and wellness expenses. Recognized as one of the Best Workplaces for Mental Wellness in 2025, we take mental health seriously. That's why we offer extra coverage for mental health practitioners and a dynamic employee assistance program.

How to Apply

We invite you to apply directly through our Careers portal at generalbank.ca/careers. If you need assistance, you can contact us at HR@generalbank.ca. While we appreciate all applications, only candidates selected for further consideration will be contacted directly.

At General Bank of Canada, we believe that diversity drives innovation and fosters a culture of inclusion. We are proud to be an equal-opportunity employer, dedicated to creating a welcoming and supportive environment for all employees. We are committed to building a diverse and inclusive workforce that mirrors the rich diversity of our communities and customers.

We believe that accessibility is a fundamental aspect of our commitment to diversity, equity, and inclusion. Our goal is to ensure that every candidate has an equal opportunity to succeed during the interview process, and we will work with candidates requiring accommodations. If you require an accommodation, please reach out to our HR team directly (HR@generalbank.ca).

We welcome and encourage applications from individuals of all backgrounds and abilities, including those who are underrepresented in the financial services industry. We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status.

Applicant Privacy Notice

To learn how we collect, use, and protect your personal information during the recruitment process, please review our  Applicant Privacy Notice  at the following link: https://www.generalbank.ca/careers/.