Function

Operations – Software Factory

Location

Waterloo, Ontario

Reference

Contract type

Permanent

Working time

Full Time

Job Summary:

Are you a passionate and skilled Scrum Master—a true leader and coach who helps teams achieve their full potential?

Join us at NAVBLUE, an Airbus company and a leading supplier of innovative SaaS solutions for global airlines. Your expertise will have a tangible, worldwide impact, as you guide our SAFe software delivery teams to help the aviation industry operate more efficiently and safely.

If you're ready for a role where you can truly make a difference and help talented and motivated teams reach new heights, we want to hear from you.

This job requires constant awareness of the compliance risks we face in day-to-day responsibilities. Continuous commitment to act with integrity with each other, with your communities, business partners and suppliers is the foundation of your success and sustainable growth.

Responsibilities:

• As a Scrum Master, you will work alongside 1-2 Agile SAFe Teams, ensuring timely delivery of features within budget and quality to achieve customer satisfaction

• Guide and facilitate all SAFe Agile ceremonies (e.g. iteration planning, daily stand-ups, iteration reviews, retrospectives), ensuring the team sticks to the software development process and achieves iteration goals

• Support PI Planning, facilitate system demos, support cross-team coordination and support RTE in ART-level execution and synchronization

• Coach and mentor SAFe Agile Team, fostering a culture of transparency, continuous improvement, and self-organization within the team

• Protect SAFe Agile Team from distractions, remove impediments and barriers to successful implementation.

• Facilitate conflict resolution, and help maintain team focus on the product backlog and project timeline

• Ensure iteration deliverables consistently meet quality and regulatory guidelines

• Collaborate with other members of the Agile community

• Facilitate effective communication between Teams and key stakeholders

• Regularly monitor, identify, and report progress using appropriate metrics to support PI Delivery

• Support issue/risk tracking and scope management discussions

• Support communication between leadership, Product and SAFe Agile Teams

Required Skills/Experience:

• 3+ Years Agile Leadership & Coaching: A servant-leader mindset with a proven ability to coach and mentor teams to become high-performing and self-organizing. You have a deep understanding and hands-on experience with the SAFe framework and Agile principles.

• Facilitation & Problem-Solving: Exceptional facilitation skills to lead all Agile SAFe ceremonies. You are proactive in identifying and removing impediments, and you protect the team from external distractions.

• Experience in a SAFe Environment: Hands-on experience working as a Scrum Master within a Scaled Agile Framework (SAFe). You are familiar with ART events like PI Planning and understand how team-level work contributes to overall business value.

• Excellent English communication skills (verbal and written)

• Scrum Master advanced certifications (PSM, SASM, SSM, etc)

• Working experience on Agile project management tools (Agility, Jira, etc)

• Ability to communicate concisely and accurately to team and to management

• Basic knowledge of software development environments and technologies.

Nice-to-Haves:

• Knowledge and experience in working with the SAFe framework.

• Experience with continuous delivery, DevOps, and release management

• Graduate with 6+ years of total Software delivery experience.

• Background in software development, QA, or BA is highly desirable

Perks:

Located in the heart of University of Waterloo’s David Johnston Research + Technology Park, NAVBLUE is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:

• Being part of Airbus Network

• Flexible hours

• Hybrid working environment (3 days in office)

• Free parking

• Vacation Days (15 - 25)

• Professional Development Day

• Christmas shut down

• Summer core hours

• Strong work-life balance

• Casual dress code

• Competitive group benefits plan

• Strong focus on mental health support benefits

• 5 Sick Days

• 2 Personal Days

• RRSP matching program

• Life Insurance

• Employee stock ownership plan

• Maternity & Paternity benefits

• Referral program

• Rewards and Recognition program

• Training and Development Support

• Monthly Lunch and Learns

• Fitness & Wellness reimbursement

• An active social committee

• Organized Volunteer Events

• Game room, including a flight simulator!

• Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on site

• Active Inclusion & Diversity Committee

• And much more!

Not to mention, the aviation industry’s ongoing digital transformation means we must continually innovate and rise to the many challenges faced by our geographically diverse customers. We are always looking for creative ways to improve our processes and technologies to be a leader in the highly competitive aviation market.

Selection and Hiring Commitment

We thank all applicants for applying. Only selected applicants will be contacted.

Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

About Us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio.

Airbus and all subsidiaries, including NAVBLUE are proud to have been recognized as a Global Top Employer for 2025. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. This achievement reflects our commitment to nurturing and empowering our people to reach their full potential. We’re grateful to our people, whose dedication and collaboration make this possible.

NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age.

NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Malmö (Sweden), Gdańsk (Poland), and Bengaluru (India) with other offices all around the world.

The Future is Yours for the Taking: https://youtu.be/vdY6gYuceYY