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##ServiceNow Business Development Director

##Location: Toronto

##Role type: Hybrid

RSM Canada LLP is looking for a dynamic Microsoft Dynamics 365 Business Development Director to facilitate the growth of our national Microsoft Dynamics 365 Consulting practice.

RSM is one the leading Microsoft partners in North America and proud to have achieved all six Microsoft Solution Partner designations as well as being recognized annually with various Microsoft Partner awards and Dynamics Inner Circle for 15+ years. As an integrated Consulting, Audit and Tax firm our Canadian Dynamics 365 team is part of a single North American Microsoft consulting practice that has expanded into the Canadian market in the last several years.

While this role has a strong foundation in Microsoft Dynamics 365, the Business Development Director will also be responsible for positioning and selling RSM’s broaderOne Microsoftportfolio, including Azure, Modern Work, Business Applications, Data & AI, Security, and Copilot solutions, aligned to client business outcomes.

This position is responsible for leading all aspects of the sales process, including systematic prospect targeting, development of opportunity-specific sales strategy, and selection of pursuit teams and "quarterbacking" the entire sales process. They are growth leaders and support the efforts of various Firm industry teams through direct prospecting, networking, attendance and participation with various industry and professional groups and networking associations.

The individual in this position will have all the necessary resources to be set up for success for this career opportunity that provides a competitive base salary along with a lucrative incentive compensation plan. We are looking for a candidate that has a proven track record in selling the Microsoft Dynamics 365 solutions.

Responsibilities:

• Sourcing and qualifying D365 opportunities with companies currently not served by the firm.
• Identify and drive opportunities across RSM’s full One Microsoft portfolio, leveraging Dynamics 365 as an anchor solution while expanding conversations into adjacent Microsoft cloud workloads
• Responsible for executing the sales plan and process, including coordination of all necessary internal and external resources to best position the firm to secure the business.
• Working with the Practice Leader and Pre-Sales Solution Consultant to construct a demonstration of the Microsoft Dynamics 365 solutions.
• Work collaboratively with Microsoft Canada account teams and solution specialists to co-sell, support joint pursuits, and align on account planning, pipeline development, and go-to-market motions.
• Actively work networking contacts, professional affiliations, and industry groups and related Centers of Influence.
• Work with industry team leaders to effectively and efficiently identify and target key companies within the industry teams they support.
• Support Partners and Directors in cross-selling additional services to existing clients where appropriate.
• Work closely with local and national marketing resources to develop effective, targeted go-to-market plans for the industry teams they support.
• Work closely with National Sales Organization management to provide ongoing, current feedback relative to market opportunities.

Requirements:

• Bachelor's degree in a related field or equivalent experience
• Minimum of 5+ years of previous experience selling ERP solutions; prior experience selling Microsoft Dynamics 365 strongly preferred
• Demonstrated experience working with a variety of industries – must be capable of orchestrating a team of industry, functional, and technical experts to craft a compelling solution for a variety of clients with particular focus on food & beverage
• Demonstrated expertise to drive a complex, sale cycle from identification through the close of deals
• Strong executive presence and professional image and excellent negotiation skills
• Prior solution selling training is a plus, including programs developed by Microsoft Dynamics 365 for their channel
• Demonstrated experience partnering with Microsoft field sellers preferred, including coordinated pursuit execution and joint customer engagements.
• Ability to develop strong industry point-of-view and credibility across 2–3 focus industries
• Experience selling through the Microsoft Cloud Solution Provider (CSP) program, including understanding of subscription-based licensing, renewals, upsell/cross-sell motions, and customer lifecycle management.
• Working knowledge of Microsoft incentive programs and partner-funded motions (e.g., rebates, incentives, or solution-aligned motions), and ability to leverage them effectively in pursuit strategy and deal economics.
• Exhibit strong business acumen, skills and maturity
• Prior experience in developing relationships with Technology Channel Partners; Microsoft relationships are preferred
• Demonstrated experience participating in the creation of proposals and Statements of Work
• Travel is required (local and overnight when appropriate)

Preferred Qualifications:

• Active network of C-level contacts
• Demonstrated community involvement and activity with industry associations, civic and/or non-profit groups
• Experience working for Big Four or other national firms a significant plus

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $100,000 - $300,000

Individuals selected for this role may be eligible for sales commissions and a discretionary bonus based on firm and individual performance.