Family Support Worker
Top Benefits
About the role
Family Support Worker – Full Time
Chilliwack Community Services September 4, 2025
Full time - 35 Hours/Week
Job Summary:
Provides family intervention support to parents and their children through partnership with the Ministry of Children and Family Development (MCFD) to reunify families and prevent children being exposed to parental neglect, or abuse and needing child protection.
This position may require some evening and weekend hours.
Qualifications
Education, Training and Experience:
· Bachelor’s Degree in related Human/Social Services field.
· Valid driver’s license and reliable vehicle with appropriate insurance.
· Minimum of one (1) year previous work in a similar environment, preferably with Child Protective Services.
Job Skills and Abilities:
· Knowledge of human development and demonstrated ability to work with children and families in an outreach, group, and community setting.
· Strong knowledge of Family Systems and Attachment Theory.
· Demonstrated excellent interpersonal communication skills, both oral and written.
· Demonstrated ability to teach life & parenting skills, and support client implementation, using a strength-based and trauma-informed approach.
· Demonstrated skills, and temperamentally and emotionally capable of empowering parents through group facilitation, and some curriculum building.
· Demonstrated excellent knowledge and understanding of inter-generational trauma and interventions.
· Demonstrated collaborative skills to work with referring Social Worker, client care team, and other professionals.
Additional Information:
· This position requires the ability to function both independently and with a team. Group facilitation will be offered by this position to assist families, as directed by the Coordinator.
· Individual one-on-one outreach and support provided by this position may require work outside normal office hours and in client’s homes, in the community, or at care team functions.
Key Duties and Responsibilities
-
Provide targeted outreach services that enhance behavioural and capacity development and daily living skills for families and their children, based on the goals of the referring worker.
-
Assist clients in the development of healthy parenting, (attachment, attunement) life, (routines, structure) and social/emotional skills.
-
Participate in the implementation, adaptation, and coordination of all aspects of case management in the support plan.
-
Provide support, guidance, and assist in problem solving with clients to address support plan and challenges related to family functioning in an individual or group setting, using skills such as active listening, role modeling, problem solving, conflict resolution, psychoeducation, and resource referrals.
-
Implement service plans and client goals directed by the referring Social Worker. Participate in care team meetings as required to consult on, and report, client activities and progress. Act as an advocate and resource person for the agency.
-
Support clients to access community resources and supports, both professional and natural. Link clients with urgent needs to immediate resources (i.e. securing food resources, financial assistance, and finding housing).
-
Provide general emotional support to clients while working to build the emotional adaptability of the parent and child.
-
Facilitate Supported Family Visits for parents with children in alternate care, with a physically and emotionally safe, secure, environment.
-
Plan and conduct group parent education workshops on topics related to family functioning as required. Consult with clinical therapy staff in the planning and implementation of psychoeducational and life skills groups as required.
-
Liaise with and/or advocate for the interests of clients with other community service providers, professionals, school personnel as required. Accompany clients to meetings and community appointments as needed.
-
Services to families are provided in the context of the family home and in community locations that meet the needs of the client. Staff safety will be given priority when determining location.
-
Record behavioral observations and interventions in non-judgmental and third person perspective. Completes all documentation on time and as required using a case management database.
-
Complete all required training.
-
Perform additional training, support, and education duties as required.
General
· Wage rate as per BCGEU Collective Agreement, Family Support Worker, Grid Level 12 - $29.17 per hour plus health and dental benefits.
· This position requires Union membership.
· This position is open to all persons.
· This position requires successful completion of a criminal record check.
· This position reports to the Family Services Coordinator
To apply for this position, please use the link on our website: https://www.comserv.bc.ca/careers/
Please mention the name of the job position you are applying for in your cover letter.
NO phone calls. Only short listed applicants will be contacted.
Closing Date: 12:00 Noon, October 20, 2025
Job Type: Full-time
Pay: $29.17 per hour
Work Location: In person
About Chilliwack Community Services
Our Mission: Chilliwack Community Services (CCS) provides opportunities with people to make positive change in their lives.
For over 80 years, CCS has been dedicated to meeting social and community needs in Chilliwack and surrounding areas. What began in 1928 with the efforts of a single woman helping a neighbour in need became a group of volunteers working for many years. In 1966, CCS became a registered society with a mandate "to identify and respond to Chilliwack area's unmet social needs'. That mandate has changed and grown so that today we provide extensive social and human services to a broad cross section of residents throughout the Chilliwack area.
Governed by a volunteer Board of Directors, the society now has over 100 employees and 220 volunteers who work out of several locations in Chilliwack and Sardis to deliver over 40 programs providing family support, early childhood development, youth, employmnet, immigrant, seniors and other community services.
Funding comes from contracts with provincial, federal and municipal governments, grants, fees for service, and local service organizations. Personal donations, memberships, earned revenue, and various fundraising efforts comprise 20% of our total budget.
Ther is no cost for services unless specifically noted. Confidentiality is assured.
Family Support Worker
Top Benefits
About the role
Family Support Worker – Full Time
Chilliwack Community Services September 4, 2025
Full time - 35 Hours/Week
Job Summary:
Provides family intervention support to parents and their children through partnership with the Ministry of Children and Family Development (MCFD) to reunify families and prevent children being exposed to parental neglect, or abuse and needing child protection.
This position may require some evening and weekend hours.
Qualifications
Education, Training and Experience:
· Bachelor’s Degree in related Human/Social Services field.
· Valid driver’s license and reliable vehicle with appropriate insurance.
· Minimum of one (1) year previous work in a similar environment, preferably with Child Protective Services.
Job Skills and Abilities:
· Knowledge of human development and demonstrated ability to work with children and families in an outreach, group, and community setting.
· Strong knowledge of Family Systems and Attachment Theory.
· Demonstrated excellent interpersonal communication skills, both oral and written.
· Demonstrated ability to teach life & parenting skills, and support client implementation, using a strength-based and trauma-informed approach.
· Demonstrated skills, and temperamentally and emotionally capable of empowering parents through group facilitation, and some curriculum building.
· Demonstrated excellent knowledge and understanding of inter-generational trauma and interventions.
· Demonstrated collaborative skills to work with referring Social Worker, client care team, and other professionals.
Additional Information:
· This position requires the ability to function both independently and with a team. Group facilitation will be offered by this position to assist families, as directed by the Coordinator.
· Individual one-on-one outreach and support provided by this position may require work outside normal office hours and in client’s homes, in the community, or at care team functions.
Key Duties and Responsibilities
-
Provide targeted outreach services that enhance behavioural and capacity development and daily living skills for families and their children, based on the goals of the referring worker.
-
Assist clients in the development of healthy parenting, (attachment, attunement) life, (routines, structure) and social/emotional skills.
-
Participate in the implementation, adaptation, and coordination of all aspects of case management in the support plan.
-
Provide support, guidance, and assist in problem solving with clients to address support plan and challenges related to family functioning in an individual or group setting, using skills such as active listening, role modeling, problem solving, conflict resolution, psychoeducation, and resource referrals.
-
Implement service plans and client goals directed by the referring Social Worker. Participate in care team meetings as required to consult on, and report, client activities and progress. Act as an advocate and resource person for the agency.
-
Support clients to access community resources and supports, both professional and natural. Link clients with urgent needs to immediate resources (i.e. securing food resources, financial assistance, and finding housing).
-
Provide general emotional support to clients while working to build the emotional adaptability of the parent and child.
-
Facilitate Supported Family Visits for parents with children in alternate care, with a physically and emotionally safe, secure, environment.
-
Plan and conduct group parent education workshops on topics related to family functioning as required. Consult with clinical therapy staff in the planning and implementation of psychoeducational and life skills groups as required.
-
Liaise with and/or advocate for the interests of clients with other community service providers, professionals, school personnel as required. Accompany clients to meetings and community appointments as needed.
-
Services to families are provided in the context of the family home and in community locations that meet the needs of the client. Staff safety will be given priority when determining location.
-
Record behavioral observations and interventions in non-judgmental and third person perspective. Completes all documentation on time and as required using a case management database.
-
Complete all required training.
-
Perform additional training, support, and education duties as required.
General
· Wage rate as per BCGEU Collective Agreement, Family Support Worker, Grid Level 12 - $29.17 per hour plus health and dental benefits.
· This position requires Union membership.
· This position is open to all persons.
· This position requires successful completion of a criminal record check.
· This position reports to the Family Services Coordinator
To apply for this position, please use the link on our website: https://www.comserv.bc.ca/careers/
Please mention the name of the job position you are applying for in your cover letter.
NO phone calls. Only short listed applicants will be contacted.
Closing Date: 12:00 Noon, October 20, 2025
Job Type: Full-time
Pay: $29.17 per hour
Work Location: In person
About Chilliwack Community Services
Our Mission: Chilliwack Community Services (CCS) provides opportunities with people to make positive change in their lives.
For over 80 years, CCS has been dedicated to meeting social and community needs in Chilliwack and surrounding areas. What began in 1928 with the efforts of a single woman helping a neighbour in need became a group of volunteers working for many years. In 1966, CCS became a registered society with a mandate "to identify and respond to Chilliwack area's unmet social needs'. That mandate has changed and grown so that today we provide extensive social and human services to a broad cross section of residents throughout the Chilliwack area.
Governed by a volunteer Board of Directors, the society now has over 100 employees and 220 volunteers who work out of several locations in Chilliwack and Sardis to deliver over 40 programs providing family support, early childhood development, youth, employmnet, immigrant, seniors and other community services.
Funding comes from contracts with provincial, federal and municipal governments, grants, fees for service, and local service organizations. Personal donations, memberships, earned revenue, and various fundraising efforts comprise 20% of our total budget.
Ther is no cost for services unless specifically noted. Confidentiality is assured.