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National Account Manager

Toronto, Ontario
Senior Level
full_time

Top Benefits

Competitive compensation with performance-based bonus
Comprehensive benefits package

About the role

National Account Manager – Food Ingredients

We are seeking a National Account Manager to lead relationships with some of our largest customers across Canada and the U.S. This role is focused on managing and growing strategic accounts, driving profitable sales, and positioning our company as a partner of choice within the food ingredients and flavour sector.

Some of What you’ll do:

  • Account Management & Growth
  • Own and grow relationships with key accounts.
  • Identify opportunities to upsell and cross-sell flavours, mixes, and functional ingredients.
  • Deliver against sales targets and margin goals.
  • Customer Engagement
  • Serve as the customer’s voice within the organization, ensuring alignment across internal teams.
  • Lead customer meetings, innovation sessions, and product presentations.
  • Negotiate pricing and contracts to build long-term partnerships.
  • Cross-Functional Collaboration
  • Partner with R&D to commercialize customer-specific formulations.
  • Ensure forecasting accuracy, reliable delivery, and supply chain performance.
  • Collaborate with Marketing on positioning, presentations, and product launches.
  • Business Development
  • Prospect within existing accounts and expand into new channels.
  • Support growth in the U.S. and other emerging markets.
  • Monitor competitive activity and market trends to guide strategy
  • Reporting & CRM
  • Maintain accurate sales pipelines, forecasts, and account plans.
  • Track opportunities in CRM and provide timely updates.
  • Deliver account performance reviews, gap analysis, and growth strategies.

You should have the following to apply:

  • 3–5+ years of experience in Key Account Management, Sales, or Business Development (food ingredients, bakery, or flavours experience strongly preferred).
  • Proven ability to grow large, complex accounts.
  • Strong negotiation and presentation skills.
  • Experience working cross-functionally and influencing without authority.
  • Excellent organizational, project management, and communication skills.

What's in it for you?

  • Competitive compensation with performance-based bonus.
  • Comprehensive benefits package.
  • Opportunity to work on high-profile innovation projects with leading bakeries, retailers, and QSR brands.
  • Entrepreneurial, team-oriented culture focused on growth and continuous improvement.

If you're looking to make impact on a North American level, apply today!

About MacDonald Search Group

Staffing and Recruiting
51-200

WE CONNECT GREAT COMPANIES ... WITH EXCEPTIONAL CANDIDATES

Welcome to MacDonald Search Group – Canada's trusted and experienced executive search and recruitment firm. With offices in Vancouver, Calgary, Edmonton, Toronto, Halifax, and Moncton, and an online presence across North America; our goal is simple – finding the right fit for clients and candidates.

Companies and candidates rarely get together by accident. It takes a collaborative approach to combine a client's needs and a candidate's aspirations. With our depth of experience, we’re trusted to bring the two parties together and make that perfect match.

Whether the position is in sales, marketing, or management across a variety of industries, we work tenaciously to connect great clients with great candidates.

Industries We Serve

We believe every role is searchable. As long as the criteria for a position is identifiable and there are target candidates to recruit, we have the experience, adaptability, and passion to work on all types of positions and industries.

CONSUMER PACKAGED GOODS & FOOD SERVICE

BEVERAGE ALCOHOL

CANNABIS

MANUFACTURING

OPERATIONS

SUPPLY CHAIN & LOGISTICS

INDUSTRIAL PRODUCTS, BUILDING PRODUCTS & CONSTRUCTION

MARKETING

B2B

RETAIL / MULTI-UNIT

HUMAN RESOURCES

FINANCE

LIFE SCIENCES – PHARMACEUTICALS, MEDICAL DEVICES, DENTAL, ANIMAL HEALTH

OFFICE ADMINISTRATION