Junior Application Consultant- Utilities
Top Benefits
About the role
ABOUT UNIVERUS:
Founded in 2019 and headquartered in Burnaby, British Columbia, Univerus is a fast-growing enterprise software company specializing in vertical market solutions. With over 300 employees, more than 20 acquisitions, and a global customer base exceeding 3,500 organizations, Univerus delivers mission-critical technology across public and private sectors. Our flagship product, Unity ERP, powers operations in local government, utilities, construction, manufacturing, health and safety, education, and beyond.
Learn more at www.univerus.com
JOB TITLE:
Junior Application Consultant- Utilities
POSITION DETAILS:
Salary Range: $65,000 - $85,000 per year
Location: Hybrid – Ideal location Toronto, ON or Vancouver, BC
This job posting is for a new requirement.
TRAINING AND TRAVEL:
- A comprehensive in-person training program between 4 to 6 weeks is incorporated into onboarding.
- The position involves up to 50% travel across North America, depending on project needs.
- Candidates must have the legal authorization to travel within Canada and the U.S. without requiring employer-sponsored visas or additional visa processing.
ROLE OVERVIEW:
The Junior Application Consultant — Utilities specializes in implementing and supporting utility billing solutions for both the regulated and deregulated North American markets. This role requires deep domain knowledge of billing operations — including rate structures, metered and flat billing, arrears management, and multi-service accounts — combined with strong technical and customer-facing skills.
KEY RESPONSIBILITIES:
-
Gather requirements and configure utility billing modules for water, sewer, gas, and electric services.
-
Validate billing calculations, rate structures, and payment processing.
-
Support integrations with GIS, SCADA, AMI, metering solutions, payment processors, and financial GL systems.
-
Lead UAT cycles and go-live activities for billing system deployments.
-
Train municipal billing staff and create user documentation for SaaS onboarding.
-
Provide time-sensitive support during billing runs and payment deadlines; triage and escalate effectively.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
-
Knowledge of utility billing systems and municipal government operations to support compliant and efficient workflows.
-
Utilized SQL and data querying to analyze data, troubleshoot issues, and generate actionable reports.
-
Contributed to ERP or Utility Billing systems implementation methodology, including requirements gathering, testing, integration, and post-go-live support.
-
Delivered effective customer-facing communication and training, improving user adoption and satisfaction.
-
Leveraged integration and API literacy to support system interoperability and data exchange across platforms.
-
Demonstrated strong problem-solving and support acumen to resolve technical and functional issues in a timely manner.
NICE TO HAVE SKILLS:
-
Applied domain knowledge to support accurate processes, compliance, and customer account management.
-
Led product requirements development by translating business needs into clear functional specifications and user stories.
-
Designed and delivered report development solutions to provide actionable insights and improve decision-making.
-
Utilized integration and API literacy to enable seamless system connectivity and data exchange.
EDUCATION AND EXPERIENCE:
-
Bachelor’s Degree in Commerce or Finance.
-
A minimum of 1-2 years of experience in accounting and / or
-
A minimum of 1-2 years of experience in technical/programming field.
WHAT WE OFFER:
-
Health and Dental
-
EFAP
-
RRSP Matching
-
Generous Vacation and Paid Time Off
-
Flexible Work Environment
-
Education Reimbursement Program
Our Commitment to Diversity, Equity & Inclusion
Univerus is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone feels valued, supported, and empowered to contribute fully. We welcome applications from candidates of all backgrounds, abilities, and experiences, including but not limited to Indigenous peoples, racialized persons, women, LGBTQ2S+ individuals, persons with disabilities, and veterans.
If you require accommodation at any stage of the recruitment process, please let us know. We are committed to working with you to ensure your needs are met.
Please note that we may use AI as part of our recruitment and hiring process. While we may incorporate select AI features to enhance process efficiency, we remain committed to human-led decision making. We recognize that AI is not perfect, so all AI-generated outputs are subject to human review to ensure accuracy and fairness. Our goal is to use technology to support, not replace, thoughtful human decision-making in recruitment and hiring.
How to Apply
Ready to join us? Please submit your resume by following the application instructions outlined in this posting.
Not the right fit? Search for Application Consultant jobs in Toronto, ON
About Univerus
Built to empower. Intuitive, comprehensive, and lightweight, Unity software solutions unite and empower teams across the enterprise.
Easy to integrate. Unity by Univerus unites through an intuitive and consistent product experience. It's designed for users and integrates with ease.
Univerus- representing a family of innovative technology brands, including fieldGO, MAIS, C2Logix, Compliance Science, SmartGridCIS and Energy Hippo- is a Canadian company headquartered in Vancouver, British Columbia.
We proudly serve both customers and employees around the globe. Univerus was formed in 2019; however, our Product brands have been serving hundreds of customers for more than a decade.
We work hard to maintain a customer centric culture. Our entire organization is focused on helping our customers succeed. For customers, this translates into less time spent on planning and administrative tasks and more time spent making decisions and completing projects. This ultimately leads to our customers better serving their customers.
Univerus is committed to technology innovation. We stay current with emerging technologies, industry trends and best practices, incorporating them into our product vision. We view our products as business tools that solve the overarching business challenges faced by our customers.
Implementing a new product can be disruptive to any organization. We've worked hard to streamline our software implementation process to minimize impact on our customers' day-to-day operations and maximize value and efficiencies. We listen to our customers to acutely understand their challenges, then deliver a product that meets those needs. Along the way, we share experiences from our past projects ensure we deliver the best solution for your organization.
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Junior Application Consultant- Utilities
Top Benefits
About the role
ABOUT UNIVERUS:
Founded in 2019 and headquartered in Burnaby, British Columbia, Univerus is a fast-growing enterprise software company specializing in vertical market solutions. With over 300 employees, more than 20 acquisitions, and a global customer base exceeding 3,500 organizations, Univerus delivers mission-critical technology across public and private sectors. Our flagship product, Unity ERP, powers operations in local government, utilities, construction, manufacturing, health and safety, education, and beyond.
Learn more at www.univerus.com
JOB TITLE:
Junior Application Consultant- Utilities
POSITION DETAILS:
Salary Range: $65,000 - $85,000 per year
Location: Hybrid – Ideal location Toronto, ON or Vancouver, BC
This job posting is for a new requirement.
TRAINING AND TRAVEL:
- A comprehensive in-person training program between 4 to 6 weeks is incorporated into onboarding.
- The position involves up to 50% travel across North America, depending on project needs.
- Candidates must have the legal authorization to travel within Canada and the U.S. without requiring employer-sponsored visas or additional visa processing.
ROLE OVERVIEW:
The Junior Application Consultant — Utilities specializes in implementing and supporting utility billing solutions for both the regulated and deregulated North American markets. This role requires deep domain knowledge of billing operations — including rate structures, metered and flat billing, arrears management, and multi-service accounts — combined with strong technical and customer-facing skills.
KEY RESPONSIBILITIES:
-
Gather requirements and configure utility billing modules for water, sewer, gas, and electric services.
-
Validate billing calculations, rate structures, and payment processing.
-
Support integrations with GIS, SCADA, AMI, metering solutions, payment processors, and financial GL systems.
-
Lead UAT cycles and go-live activities for billing system deployments.
-
Train municipal billing staff and create user documentation for SaaS onboarding.
-
Provide time-sensitive support during billing runs and payment deadlines; triage and escalate effectively.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
-
Knowledge of utility billing systems and municipal government operations to support compliant and efficient workflows.
-
Utilized SQL and data querying to analyze data, troubleshoot issues, and generate actionable reports.
-
Contributed to ERP or Utility Billing systems implementation methodology, including requirements gathering, testing, integration, and post-go-live support.
-
Delivered effective customer-facing communication and training, improving user adoption and satisfaction.
-
Leveraged integration and API literacy to support system interoperability and data exchange across platforms.
-
Demonstrated strong problem-solving and support acumen to resolve technical and functional issues in a timely manner.
NICE TO HAVE SKILLS:
-
Applied domain knowledge to support accurate processes, compliance, and customer account management.
-
Led product requirements development by translating business needs into clear functional specifications and user stories.
-
Designed and delivered report development solutions to provide actionable insights and improve decision-making.
-
Utilized integration and API literacy to enable seamless system connectivity and data exchange.
EDUCATION AND EXPERIENCE:
-
Bachelor’s Degree in Commerce or Finance.
-
A minimum of 1-2 years of experience in accounting and / or
-
A minimum of 1-2 years of experience in technical/programming field.
WHAT WE OFFER:
-
Health and Dental
-
EFAP
-
RRSP Matching
-
Generous Vacation and Paid Time Off
-
Flexible Work Environment
-
Education Reimbursement Program
Our Commitment to Diversity, Equity & Inclusion
Univerus is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone feels valued, supported, and empowered to contribute fully. We welcome applications from candidates of all backgrounds, abilities, and experiences, including but not limited to Indigenous peoples, racialized persons, women, LGBTQ2S+ individuals, persons with disabilities, and veterans.
If you require accommodation at any stage of the recruitment process, please let us know. We are committed to working with you to ensure your needs are met.
Please note that we may use AI as part of our recruitment and hiring process. While we may incorporate select AI features to enhance process efficiency, we remain committed to human-led decision making. We recognize that AI is not perfect, so all AI-generated outputs are subject to human review to ensure accuracy and fairness. Our goal is to use technology to support, not replace, thoughtful human decision-making in recruitment and hiring.
How to Apply
Ready to join us? Please submit your resume by following the application instructions outlined in this posting.
Not the right fit? Search for Application Consultant jobs in Toronto, ON
About Univerus
Built to empower. Intuitive, comprehensive, and lightweight, Unity software solutions unite and empower teams across the enterprise.
Easy to integrate. Unity by Univerus unites through an intuitive and consistent product experience. It's designed for users and integrates with ease.
Univerus- representing a family of innovative technology brands, including fieldGO, MAIS, C2Logix, Compliance Science, SmartGridCIS and Energy Hippo- is a Canadian company headquartered in Vancouver, British Columbia.
We proudly serve both customers and employees around the globe. Univerus was formed in 2019; however, our Product brands have been serving hundreds of customers for more than a decade.
We work hard to maintain a customer centric culture. Our entire organization is focused on helping our customers succeed. For customers, this translates into less time spent on planning and administrative tasks and more time spent making decisions and completing projects. This ultimately leads to our customers better serving their customers.
Univerus is committed to technology innovation. We stay current with emerging technologies, industry trends and best practices, incorporating them into our product vision. We view our products as business tools that solve the overarching business challenges faced by our customers.
Implementing a new product can be disruptive to any organization. We've worked hard to streamline our software implementation process to minimize impact on our customers' day-to-day operations and maximize value and efficiencies. We listen to our customers to acutely understand their challenges, then deliver a product that meets those needs. Along the way, we share experiences from our past projects ensure we deliver the best solution for your organization.