Head of Operations Local Custody Canada, Securities Services
Top Benefits
About the role
In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.
The position at a glance
We are seeking an experienced and seasoned professional to lead the Operations function for our Securities Services (2S) business in Canada. As the Head of Operations, you will act as the integration manager responsible for establishing a local custody setup in Canada, coordinating with all stakeholders, including client lines, client delivery, ITO, IT, SWIFT, Compliance, Finance and Accounting, Risk, and HR. The incumbent will oversee the entire operational transformation of the local custody operation, including tax operations, ensuring that all operational infrastructure meets the necessary requirements. This includes ensuring compliance with all control requirements and procedures outlined in the 2S operating model. Additionally, the role will provide senior-level representation for all operational aspects of 2S, interacting with internal bank committees and regulatory bodies to address operational matters.
In detail
Provide strategic leadership and direction to the Operations team, ensuring that all operational processes and systems are aligned with our global operating model and meet the highest standards of quality, efficiency, and regulatory compliance
Develop and implement operational strategies and plans to support the growth and development of our securities services business in Canada, including the development of new products and services
Oversee the management of all operational processes, including trade capture, settlement, corporate actions, tax, and custody, ensuring that all processes are efficient, effective, and compliant with regulatory requirements
Manage and mitigate operational risk, ensuring that all operational processes and systems are designed to minimize risk and maximize controls, and that all risk issues are identified, assessed, and mitigated in a timely and effective manner
Collaborate with other functions, including Sales, Relationship Management, and Product, to ensure that operational processes and systems are aligned with business needs and objectives, and that all stakeholders are informed and engaged
Develop and maintain strong relationships with clients, regulators, and other external stakeholders, ensuring that our operations are perceived as best-in-class and that we are seen as a trusted and reliable partner
Ensure that all operational processes and systems are compliant with regulatory requirements, industry standards, and internal policies and procedures, and that all audits and reviews are successfully completed
Lead and manage a team of operations professionals, providing coaching, guidance, and development opportunities to ensure that the team has the skills and expertise needed to support the business
Develop and manage budgets, forecasts, and resource plans, ensuring that all operational costs are controlled and managed effectively, and that all resources are utilized efficiently and effectively
The strengths and skills that will help you succeed
Bachelor's degree in Business Administration, Finance, or a related field; advanced degree or professional certification in a related field is an asset
Minimum of 15 years of experience in securities services operations, with a proven track record of leadership and management experience in a similar role
Professional working proficiency in French and English languages are required.*
Strong knowledge of securities services operations, including trade capture, settlement, corporate actions, tax, and custody, as well as regulatory requirements and industry standards
Experience with risk management, compliance, and regulatory requirements, including AML/KYC and other relevant regulations
Strong leadership and management skills, with the ability to motivate and develop a team of operations professionals
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, regulators, and other external stakeholders
Strong analytical and problem-solving skills, with the ability to analyze complex operational issues and develop effective solutions
Experience with process improvement and re-engineering, with a focus on efficiency, effectiveness, and cost reduction
Strong understanding of the Canadian securities services market, including regulatory requirements, industry standards, and market trends
Preferred Qualifications:
Experience with securities services technology and systems, including trade capture, settlement, and custody systems
Knowledge of Canadian regulatory requirements, including those related to securities services, anti-money laundering, and know-your-customer
Experience with project management, including the development and implementation of new products and services
Strong understanding of operational risk management, including the identification, assessment, and mitigation of operational risk
Experience with budgeting and forecasting, including the development and management of operational budgets and forecasts
Strong understanding of the Canadian securities services industry, including market trends, regulatory requirements, and industry standards
- Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Professional working proficiency in French and English languages are required.
What’s in it for you
In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.
To find out more about our range of benefits, click here
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What you need to know
We will review candidates as they apply, so don’t wait to submit your application;
BNP Paribas is committed to accessibility and inclusion. During the recruitment process, accommodation needs are available at all times for candidates. You will have the chance to make a request for an accommodation during your application.
You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;
If you are applying and accepted to a position which requires working in/for the U.S. securities industry, you will be required to provide your fingerprints and undergo additional background checks by the FBI. BNP Paribas Securities Corporation is required to maintain a supervisory program over the conduct of its Associated Persons; some of your personal data will be transmitted to the United States of America and made available to US regulators. Please reach out to BNPP for additional information; or you can also find an overview here: 3110. Supervision FINRA.org
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Diversity, Equity and Inclusion (DE&I) at the heart of our commitments
At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.
BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).
To learn more about our DE&I commitments, click here
(Opens in a new tab)
About us
BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.
BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.
Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.
With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.
Our certifications and partnerships
Montreal’s Top Employers 2025
Canada’s Best Diversity Employers 2025
Women in Governance – Parity certified - Platinum certification
Pride at Work Canada
Part of Les Affaires top 300 companies in Quebec
Synclusiv
Ready, Willing and Able
Autisme sans Limites
LinkedIn Top Companies 2024
Do you want to discover other BNP Paribas offers in Canada?
Click here: BNP Paribas in Canada Our job offers
(Opens in a new tab)
*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***
About BNP Paribas
BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 65 countries, with more than 190,000 employees, including more than 145,000 in Europe. BNP Paribas holds leading positions in its three major operating divisions:
⚆ Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval; ⚆ Investment & Protection Services for savings, investment and protection solutions; ⚆ Corporate & Institutional Banking, which is focused on corporate and institutional clients.
The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the European leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and Investment & Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.
To learn more about our social media terms and Data Protection Notice: https://group.bnpparibas/en/data-protection
Head of Operations Local Custody Canada, Securities Services
Top Benefits
About the role
In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.
The position at a glance
We are seeking an experienced and seasoned professional to lead the Operations function for our Securities Services (2S) business in Canada. As the Head of Operations, you will act as the integration manager responsible for establishing a local custody setup in Canada, coordinating with all stakeholders, including client lines, client delivery, ITO, IT, SWIFT, Compliance, Finance and Accounting, Risk, and HR. The incumbent will oversee the entire operational transformation of the local custody operation, including tax operations, ensuring that all operational infrastructure meets the necessary requirements. This includes ensuring compliance with all control requirements and procedures outlined in the 2S operating model. Additionally, the role will provide senior-level representation for all operational aspects of 2S, interacting with internal bank committees and regulatory bodies to address operational matters.
In detail
Provide strategic leadership and direction to the Operations team, ensuring that all operational processes and systems are aligned with our global operating model and meet the highest standards of quality, efficiency, and regulatory compliance
Develop and implement operational strategies and plans to support the growth and development of our securities services business in Canada, including the development of new products and services
Oversee the management of all operational processes, including trade capture, settlement, corporate actions, tax, and custody, ensuring that all processes are efficient, effective, and compliant with regulatory requirements
Manage and mitigate operational risk, ensuring that all operational processes and systems are designed to minimize risk and maximize controls, and that all risk issues are identified, assessed, and mitigated in a timely and effective manner
Collaborate with other functions, including Sales, Relationship Management, and Product, to ensure that operational processes and systems are aligned with business needs and objectives, and that all stakeholders are informed and engaged
Develop and maintain strong relationships with clients, regulators, and other external stakeholders, ensuring that our operations are perceived as best-in-class and that we are seen as a trusted and reliable partner
Ensure that all operational processes and systems are compliant with regulatory requirements, industry standards, and internal policies and procedures, and that all audits and reviews are successfully completed
Lead and manage a team of operations professionals, providing coaching, guidance, and development opportunities to ensure that the team has the skills and expertise needed to support the business
Develop and manage budgets, forecasts, and resource plans, ensuring that all operational costs are controlled and managed effectively, and that all resources are utilized efficiently and effectively
The strengths and skills that will help you succeed
Bachelor's degree in Business Administration, Finance, or a related field; advanced degree or professional certification in a related field is an asset
Minimum of 15 years of experience in securities services operations, with a proven track record of leadership and management experience in a similar role
Professional working proficiency in French and English languages are required.*
Strong knowledge of securities services operations, including trade capture, settlement, corporate actions, tax, and custody, as well as regulatory requirements and industry standards
Experience with risk management, compliance, and regulatory requirements, including AML/KYC and other relevant regulations
Strong leadership and management skills, with the ability to motivate and develop a team of operations professionals
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, regulators, and other external stakeholders
Strong analytical and problem-solving skills, with the ability to analyze complex operational issues and develop effective solutions
Experience with process improvement and re-engineering, with a focus on efficiency, effectiveness, and cost reduction
Strong understanding of the Canadian securities services market, including regulatory requirements, industry standards, and market trends
Preferred Qualifications:
Experience with securities services technology and systems, including trade capture, settlement, and custody systems
Knowledge of Canadian regulatory requirements, including those related to securities services, anti-money laundering, and know-your-customer
Experience with project management, including the development and implementation of new products and services
Strong understanding of operational risk management, including the identification, assessment, and mitigation of operational risk
Experience with budgeting and forecasting, including the development and management of operational budgets and forecasts
Strong understanding of the Canadian securities services industry, including market trends, regulatory requirements, and industry standards
- Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Professional working proficiency in French and English languages are required.
What’s in it for you
In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.
To find out more about our range of benefits, click here
(Opens in a new tab)
What you need to know
We will review candidates as they apply, so don’t wait to submit your application;
BNP Paribas is committed to accessibility and inclusion. During the recruitment process, accommodation needs are available at all times for candidates. You will have the chance to make a request for an accommodation during your application.
You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;
If you are applying and accepted to a position which requires working in/for the U.S. securities industry, you will be required to provide your fingerprints and undergo additional background checks by the FBI. BNP Paribas Securities Corporation is required to maintain a supervisory program over the conduct of its Associated Persons; some of your personal data will be transmitted to the United States of America and made available to US regulators. Please reach out to BNPP for additional information; or you can also find an overview here: 3110. Supervision FINRA.org
(Opens in a new tab)
Diversity, Equity and Inclusion (DE&I) at the heart of our commitments
At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.
BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).
To learn more about our DE&I commitments, click here
(Opens in a new tab)
About us
BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.
BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.
Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.
With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.
Our certifications and partnerships
Montreal’s Top Employers 2025
Canada’s Best Diversity Employers 2025
Women in Governance – Parity certified - Platinum certification
Pride at Work Canada
Part of Les Affaires top 300 companies in Quebec
Synclusiv
Ready, Willing and Able
Autisme sans Limites
LinkedIn Top Companies 2024
Do you want to discover other BNP Paribas offers in Canada?
Click here: BNP Paribas in Canada Our job offers
(Opens in a new tab)
*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***
About BNP Paribas
BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 65 countries, with more than 190,000 employees, including more than 145,000 in Europe. BNP Paribas holds leading positions in its three major operating divisions:
⚆ Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval; ⚆ Investment & Protection Services for savings, investment and protection solutions; ⚆ Corporate & Institutional Banking, which is focused on corporate and institutional clients.
The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the European leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and Investment & Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.
To learn more about our social media terms and Data Protection Notice: https://group.bnpparibas/en/data-protection