Receptionist & Administrative Assistant
About the role
IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.
We currently have an exciting opportunity as a Receptionist & Administrative Assistant ! This role is based at our office in Edmonton, AB and reports to the Customer Service Manager.
Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters!
Job Summary We are currently looking for a motivated, ambitious, dynamic team player to fill the position of Receptionist/Administrative Assistant. The person in this position will provide support to Sales, Customer Service and Distribution teams, and various other departments within the organization.
Principal Responsibilities
- Reception, including answering phones, greeting customers and suppliers, and maintaining visitor log, sending and distributing mail and couriers
- Drafting memos and distributing price increase information to customers.
- Accurate administration of pricing documents and pricing programs
- Creating and updating sales reports using the in-house sales report creation program and assisting with spreadsheets, market share reports and budgets.
- Administering registrations of yearly trade shows, approving invoices and following up on payments and booth reservations.
- Preparing and laminating product training certificates
- Responding to literature requests, graphics and other materials.
- Planning sales events including lunchtime training sessions and social events
- General office duties, including ordering office supplies, maintaining office equipment, filing, booking of boardrooms and projectors, and overall management of the administrative area, and office in general.
- Monitoring performance of outside services such as office cleaners.
- Assisting with Social committee activities
- Reconciling Petty cash
- Providing ongoing feedback and suggestions for continual improvements in the department processes, and identifying opportunities for better efficiencies.
- Creating and receiving PO’s, logging cheque requisitions and following up with accounts payable.
- Assisting with customer service tasks such as order entry during busy times
- Other tasks as assigned.
Qualifications & Experience
- 2-3 years’ experience in an administrative role, supporting sales managers would be considered an asset.
- Experience with SAP will be considered a strong asset
- Detail orientated.
- Professional phone manner
- Strong organization skills, ability to multitask, and determine priorities.
- Ability to work independently
- Intermediate level Microsoft Office programs (Outlook, Word, Excel etc. PowerPoint)
- Strong communication skills, both written and verbal
- Good team player
- Ability to exhibit diplomacy and tact in dealing with a wide variety of people and positions.
IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com
About IPEX Group of Companies
Honesty, fairness, integrity, the golden rule: a customer-first culture. Customers want it- even demand it. And it's so easy to promise.
This is ‘distance race' thinking, and building a business on it is harder than you might think. It requires you to sacrifice many short-term opportunities for gain. It means spending whatever time it takes to help a client solve a problem on deadline. It means resisting the urge to cut corners on materials that, once in place, no one will ever see.
It means innovation: going beyond what your customers want or expect, and working restlessly to create new products and ideas to fill unmet needs. It means keeping your word, even when it's inconvenient, and honouring relationships over transactions, even when it costs. And it means building a team with people who believe it, live it, and stand by it.
At IPEX we've long-since made a decision to embrace this long-term thinking, not just when it's easy, but every day, in everything we do, for every customer and every employee. We don't do it because we're nice people, though we like to think we are. We do it because it's good business, and that the reputation we've built over time, job by job, one customer at a time, pays the best dividends.
Alex Mestres Chairman & Chief Executive Officer
Receptionist & Administrative Assistant
About the role
IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.
We currently have an exciting opportunity as a Receptionist & Administrative Assistant ! This role is based at our office in Edmonton, AB and reports to the Customer Service Manager.
Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters!
Job Summary We are currently looking for a motivated, ambitious, dynamic team player to fill the position of Receptionist/Administrative Assistant. The person in this position will provide support to Sales, Customer Service and Distribution teams, and various other departments within the organization.
Principal Responsibilities
- Reception, including answering phones, greeting customers and suppliers, and maintaining visitor log, sending and distributing mail and couriers
- Drafting memos and distributing price increase information to customers.
- Accurate administration of pricing documents and pricing programs
- Creating and updating sales reports using the in-house sales report creation program and assisting with spreadsheets, market share reports and budgets.
- Administering registrations of yearly trade shows, approving invoices and following up on payments and booth reservations.
- Preparing and laminating product training certificates
- Responding to literature requests, graphics and other materials.
- Planning sales events including lunchtime training sessions and social events
- General office duties, including ordering office supplies, maintaining office equipment, filing, booking of boardrooms and projectors, and overall management of the administrative area, and office in general.
- Monitoring performance of outside services such as office cleaners.
- Assisting with Social committee activities
- Reconciling Petty cash
- Providing ongoing feedback and suggestions for continual improvements in the department processes, and identifying opportunities for better efficiencies.
- Creating and receiving PO’s, logging cheque requisitions and following up with accounts payable.
- Assisting with customer service tasks such as order entry during busy times
- Other tasks as assigned.
Qualifications & Experience
- 2-3 years’ experience in an administrative role, supporting sales managers would be considered an asset.
- Experience with SAP will be considered a strong asset
- Detail orientated.
- Professional phone manner
- Strong organization skills, ability to multitask, and determine priorities.
- Ability to work independently
- Intermediate level Microsoft Office programs (Outlook, Word, Excel etc. PowerPoint)
- Strong communication skills, both written and verbal
- Good team player
- Ability to exhibit diplomacy and tact in dealing with a wide variety of people and positions.
IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com
About IPEX Group of Companies
Honesty, fairness, integrity, the golden rule: a customer-first culture. Customers want it- even demand it. And it's so easy to promise.
This is ‘distance race' thinking, and building a business on it is harder than you might think. It requires you to sacrifice many short-term opportunities for gain. It means spending whatever time it takes to help a client solve a problem on deadline. It means resisting the urge to cut corners on materials that, once in place, no one will ever see.
It means innovation: going beyond what your customers want or expect, and working restlessly to create new products and ideas to fill unmet needs. It means keeping your word, even when it's inconvenient, and honouring relationships over transactions, even when it costs. And it means building a team with people who believe it, live it, and stand by it.
At IPEX we've long-since made a decision to embrace this long-term thinking, not just when it's easy, but every day, in everything we do, for every customer and every employee. We don't do it because we're nice people, though we like to think we are. We do it because it's good business, and that the reputation we've built over time, job by job, one customer at a time, pays the best dividends.
Alex Mestres Chairman & Chief Executive Officer