Who you are

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 8+ years of experience in internal communications management, organizational change management, or related fields, preferably in enterprise software/SaaS or technology environments
• Proven ability to lead communications strategy and execution at scale, especially during organizational transformation
• Experience advising and working with senior executives in dynamic, matrixed environments
• Expertise in storytelling, stakeholder engagement, and driving measurable business impact
• Demonstrated ability to leverage AI and technology to improve communications effectiveness
• Strong business acumen, strategic mindset, and comfort with ambiguity and fast-paced change
• Experience leading matrixed teams and building trusting relationships across diverse audiences

What the job involves

• The Senior Manager, CEG Strategic Program Communications, will lead the strategy, structure, and execution of internal programmatic communications across the CEG organization
• This leader will, support both transformation and business-as-usual (BAU) initiatives, maintaining consistent strategic documentation, facilitating cadenced forums and communications, and engaging 2,300+ global employees
• They will, partner closely with executive communications, chiefs of staff, project teams, and business leaders
• This role will report into the business, partnering closely with our global and executive communications teams, chiefs of staff, project teams, and business leaders
• Develop and implement a cohesive internal strategy to coordinate and amplify awareness of organizational priorities and transformation goals
• Partner with executive and functional leaders to drive alignment, clarity, and engagement across critical programs teams through integrated communication plans, channels, and events
• Establish governance models, timelines, and reporting mechanisms for cascading information about strategic initiatives, ensuring visibility into progress, milestones and interdependencies (as appropriate)
• Oversee messaging related to strategic project workstreams, ensuring timely execution and stakeholder visibility of progress
• Use data and feedback to evaluate effectiveness, iterate messaging, and develop best practices
• Build and maintain strong relationships with executives, managers, and cross-functional teams
• Serve as a trusted advisor and change advocate, supporting stakeholders and employees through transformation and change initiatives
• Foster employee engagement and reinforce cultural values and the employee value proposition
• Support leadership in articulating and embedding transformation priorities across the organization
• Ensure transformation messaging is cohesive, timely, and connected to company priorities across all channels
• Manage CEG program communication channels (e.g., CEG Teams channels) to ensure regular updates in-line with the defined and agreed to communication plan
• Partner with communications and HR to align messaging and engagement efforts with program milestones and events
• Lead adoption of new messaging technologies and tools, including utilization of AI for communication creation and employee engagement
• Integrate AI-powered tools and insights to enhance program workflows, communications and decision-makin

Benefits

• Commuter benefits
• Annual learning stipends
• Work from home opportunities
• Generous family leave
• Matched donations
• Flexible PTO
• 401(k) matching
• Paid volunteer time