Who you are

• 3+ years of software engineering experience, with meaningful time shipping production LLM-powered or agentic features
• Fluency with tool calling, prompt engineering, and agent loops — you have built systems where the LLM is a first-class component, not a bolt-on
• Experience with eval frameworks and observability for non-deterministic systems (Braintrust, LangSmith, custom eval harnesses, or equivalent)
• Full-stack comfort — you can move between backend orchestration, tool design, and conversational UI without being blocked by hand-offs
• High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of your teamwork
• Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems
• Experience with RAG or retrieval systems at production quality
• Background in restaurant tech, commerce, or SMB operator tooling
• Contributions to open source agent frameworks, evals, or LLM tooling
• Experience growing and mentoring engineers on agentic AI patterns

What the job involves

• Owner is the leading all-in-one platform for independent restaurants. Operators use Owner to run their online ordering, websites, menus, marketing, and customer experience. Tens of thousands of restaurants depend on us every day to run their business
• AI Agents at Owner is a team with a singular mandate: build agents that let restaurant owners run their business through natural conversation, everywhere they work with Owner. This is one of the most important strategic bets at Owner, and the team is early enough that you will shape the architecture, platform, and products from the ground up
• We are looking for engineers who have shipped production agentic AI features and are ready to move fast in ambiguity. Your immediate impact: own an agent surface end-to-end. Your longer-term impact: help define what an agent platform at Owner looks like, and set technical direction for the dozen-plus agent surfaces we will build over the next year
• Own one or more agent surfaces end-to-end, from LLM integration and tool design to backend orchestration, conversational UI, and evals
• Contribute to the shared agent platform: tool abstractions, chat persistence, eval frameworks, RAG, observability, permissioning
• Shape technical direction on agent architecture, framework choice, and model strategy across Owner
• Make thoughtful tradeoffs on latency, cost, and reliability so our agents feel fast and trustworthy in production
• Raise the bar for agent quality through rigorous evals, thoughtful iteration, and patterns other engineers adopt

Benefits

• Work from anywhere: Our flexible policy lets you work from wherever you want.
• Equity in Owner: All full-time employees in eligible countries receive pre-IPO equity in Owner.
• Benefits to support your success: We set you up for success where you are and where you’re going.
• Healthcare Coverage: We offer comprehensive health, dental and vision plans.
• Unlimited PTO: Your schedule, your choice. We give our team members full empowerment to choose the time they want to work, and don’t micro-manage working hours.
• Team retreats: We love building real friendships with everyone that we work with, so we do several retreats per year – to deepen our friendships, celebrate our wins, and plan our future.