Casual Shelter Worker
Top Benefits
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description JOB PURPOSE: The Residential Worker B provides a safe and secure environment for residents and visitors.
Characteristic Job Duties The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:
- Monitors the activities of the clients/residents and maintains availability for personal, practical and morale support; may include providing safe storage and recording of prescribed medications
- Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes occurrence reports
- Liaises with referral sources and other external agencies as needed (e.g. welfare, police, parole, urgent situations)
- Coordinates client care relating to security issues; may be directly involved in taking urine samples, doing bed checks, room/personal searches
- May carry out inspection/security checks of property and grounds in accordance with policies and procedures
- Handles the admission, orientation and evaluation of clients’ understanding of rules; ensures ongoing enforcement of policies, which may include client discipline
- May handle finances relating to room rentals and meal tickets, and receipting of same
- May serve as Receptionist for Shelter
- May prepare or provide simple meals for clients/residents
- Performs other duties as assigned
- Attends 4 mandatory staff meetings per year
NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.
Minimum Education Level Attained The successful job applicant will have completed high school. Courses specializing in Social Services is an asset..
NOTE: An alternative level of education and experience may be acceptable.
Minimum Prior Related Experience The incumbent must have the following experience before hire:
More than three months but less than one year of prior related experience, including, experience with frontline work in a social services setting.
Physical Effort/Dexterity Required The performance of the job requires moderate amounts of keyboarding, and performing walk abouts. First Aid response can include moving/lifting clients. Must be able to lift storage bins – average 30lbs.
Concentration Required The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information.
Work Environment The incumbent’s work environment is typically in a shelter and/or in treatment facilities.
The Incumbent Will Work Under The Following Disagreeable Conditions
- Dealing with angry people
- Abusive people
- Verbal abuse
- Isolation
- Work schedule affecting lifestyle
The incumbent my have little to no travel required.
The incumbent carries a pager/walkie talkie and will work shift.
Exposure To Hazards The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:
- Physical attacks by others
- Exposure to infectious diseases
- Exposure to bodily fluids
- Sharp objects
- Other dangerous situations
- Exposure to animals (Gateway of Hope is a pet-friendly shelter)
Precautionary Measures The incumbent must take the following precautionary measures (in addition to health and safety rules):
- Universal precautions
- Immunization for Hepatitis B
- Vaccination against Tuberculosis
- Current Certification in First Aid/CPR
- Criminal Police Investigation Check (CPIC)
- Non-violent crisis intervention training
Compensation The target hiring range for this position is $23.12 to $23.48 with a maximum of $23.83.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.
Casual Shelter Worker
Top Benefits
About the role
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description JOB PURPOSE: The Residential Worker B provides a safe and secure environment for residents and visitors.
Characteristic Job Duties The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:
- Monitors the activities of the clients/residents and maintains availability for personal, practical and morale support; may include providing safe storage and recording of prescribed medications
- Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes occurrence reports
- Liaises with referral sources and other external agencies as needed (e.g. welfare, police, parole, urgent situations)
- Coordinates client care relating to security issues; may be directly involved in taking urine samples, doing bed checks, room/personal searches
- May carry out inspection/security checks of property and grounds in accordance with policies and procedures
- Handles the admission, orientation and evaluation of clients’ understanding of rules; ensures ongoing enforcement of policies, which may include client discipline
- May handle finances relating to room rentals and meal tickets, and receipting of same
- May serve as Receptionist for Shelter
- May prepare or provide simple meals for clients/residents
- Performs other duties as assigned
- Attends 4 mandatory staff meetings per year
NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.
Minimum Education Level Attained The successful job applicant will have completed high school. Courses specializing in Social Services is an asset..
NOTE: An alternative level of education and experience may be acceptable.
Minimum Prior Related Experience The incumbent must have the following experience before hire:
More than three months but less than one year of prior related experience, including, experience with frontline work in a social services setting.
Physical Effort/Dexterity Required The performance of the job requires moderate amounts of keyboarding, and performing walk abouts. First Aid response can include moving/lifting clients. Must be able to lift storage bins – average 30lbs.
Concentration Required The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information.
Work Environment The incumbent’s work environment is typically in a shelter and/or in treatment facilities.
The Incumbent Will Work Under The Following Disagreeable Conditions
- Dealing with angry people
- Abusive people
- Verbal abuse
- Isolation
- Work schedule affecting lifestyle
The incumbent my have little to no travel required.
The incumbent carries a pager/walkie talkie and will work shift.
Exposure To Hazards The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:
- Physical attacks by others
- Exposure to infectious diseases
- Exposure to bodily fluids
- Sharp objects
- Other dangerous situations
- Exposure to animals (Gateway of Hope is a pet-friendly shelter)
Precautionary Measures The incumbent must take the following precautionary measures (in addition to health and safety rules):
- Universal precautions
- Immunization for Hepatitis B
- Vaccination against Tuberculosis
- Current Certification in First Aid/CPR
- Criminal Police Investigation Check (CPIC)
- Non-violent crisis intervention training
Compensation The target hiring range for this position is $23.12 to $23.48 with a maximum of $23.83.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army in Canada
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.