Manager II, Account Management, Eats Global (Sales Plan)
About the role
About The Role
The Global Delivery Partnerships team is on a mission to maintain our position as the number-one delivery partner for the world's largest restaurant brands. We manage the most strategic global relationships in the restaurant vertical.
We are looking for a sharp, experienced people leader to join our team as Manager, Global Partners. In this role, you will lead a team of Account Managers and Account Coordinators who own day-to-day corporate and franchise brand relationships with our most strategic QSR and restaurant partners. For the brands you manage, you will set the vision - short and long term - and build the strategy and drive day-to-day activities that enable your team to exceed our quarterly and annual goals. You'll succeed in this role if you thrive in fast-paced environments, are a coach at heart, and possess a spirit of curiosity that drives you to continually learn and teach.
The ideal candidate brings deep expertise in enterprise account management or partnerships, a proven track record of leading high-performing teams, and executive presence to represent Uber at the highest levels of our partner organizations.
What You'll Do
Team Leadership & Development Lead, coach, and develop a team ranging from Senior Account Managers to Account Coordinators, set clear performance expectations, deliver regular feedback, and conduct meaningful performance reviews Foster a culture of accountability, collaboration, and continuous improvement; drive adoption of best practices and use of tooling to improve team impact and efficiency Recruit, onboard, and retain top talent to build a best-in-class partnerships team Strategic Partnership Management Own the partnership strategy for your team's book of business, driving alignment across brand-level priorities and Uber's commercial goals Guide your team in building executive-level relationships with C-suite and senior decision-makers at partner organizations Serve as executive sponsor for select key accounts - directly engaging in high-stakes conversations, escalations, and strategic negotiations Lead or support high-value quarterly and annual business reviews, demonstrating ROI and identifying new growth opportunities Drive Commercial Outcomes Develop and implement joint business plans that unlock new revenue streams and strengthen long-term commitment to Uber's platform Identify and lead upsell and cross-sell opportunities across Uber's product suite (ads, promotions, integrations) Cross-Functional Collaboration Work effectively with internal stakeholders across Product, Marketing, Operations, Finance, and Legal Partner with Global Partner Ops and Analytics to develop performance insights, track KPIs, and surface recommendations to senior leadership Represent the voice of the customer internally and contribute to the broader GDP team strategy Basic Qualifications
6+ years of full time experience Experience in account management, partnerships, business development, or consultative sales Experience managing a team Proven track record leading and developing high-performing teams in a fast-paced commercial environment Bachelor's degree or equivalent experience
Preferred Qualifications
Experience in QSR, restaurant advertising, food delivery, or third-party marketplace space Background managing franchise or global enterprise brand relationships Experience working cross-functionally with Product, Marketing, and Operations at a high-growth tech company Track record of building scalable processes and playbooks that improve team performance Deep expertise in managing complex, enterprise-level partnerships with large global organizations Strong executive presence; ability to influence and build trust with C-level stakeholders internally and externally Demonstrated ability to drive commercial outcomes: quota attainment, revenue growth, and product adoption Excellent communication, presentation, and negotiation skills; comfortable leading high-stakes partner conversations Data-driven approach; strong analytical skills with the ability to translate insights into strategy Proficiency in Salesforce, Excel/Google Sheets, AI tools (such as ChatGPT, Gemini, etc.) Bilingual (French or other languages) is a plus
~~ ~~
Not the right fit? Search for Manager II, Account Management, Eats Global jobs in Toronto, Ontario, Canada
About Uber
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.
Similar Jobs
Manager II, Account Management, Eats Global (Sales Plan)
About the role
About The Role
The Global Delivery Partnerships team is on a mission to maintain our position as the number-one delivery partner for the world's largest restaurant brands. We manage the most strategic global relationships in the restaurant vertical.
We are looking for a sharp, experienced people leader to join our team as Manager, Global Partners. In this role, you will lead a team of Account Managers and Account Coordinators who own day-to-day corporate and franchise brand relationships with our most strategic QSR and restaurant partners. For the brands you manage, you will set the vision - short and long term - and build the strategy and drive day-to-day activities that enable your team to exceed our quarterly and annual goals. You'll succeed in this role if you thrive in fast-paced environments, are a coach at heart, and possess a spirit of curiosity that drives you to continually learn and teach.
The ideal candidate brings deep expertise in enterprise account management or partnerships, a proven track record of leading high-performing teams, and executive presence to represent Uber at the highest levels of our partner organizations.
What You'll Do
Team Leadership & Development Lead, coach, and develop a team ranging from Senior Account Managers to Account Coordinators, set clear performance expectations, deliver regular feedback, and conduct meaningful performance reviews Foster a culture of accountability, collaboration, and continuous improvement; drive adoption of best practices and use of tooling to improve team impact and efficiency Recruit, onboard, and retain top talent to build a best-in-class partnerships team Strategic Partnership Management Own the partnership strategy for your team's book of business, driving alignment across brand-level priorities and Uber's commercial goals Guide your team in building executive-level relationships with C-suite and senior decision-makers at partner organizations Serve as executive sponsor for select key accounts - directly engaging in high-stakes conversations, escalations, and strategic negotiations Lead or support high-value quarterly and annual business reviews, demonstrating ROI and identifying new growth opportunities Drive Commercial Outcomes Develop and implement joint business plans that unlock new revenue streams and strengthen long-term commitment to Uber's platform Identify and lead upsell and cross-sell opportunities across Uber's product suite (ads, promotions, integrations) Cross-Functional Collaboration Work effectively with internal stakeholders across Product, Marketing, Operations, Finance, and Legal Partner with Global Partner Ops and Analytics to develop performance insights, track KPIs, and surface recommendations to senior leadership Represent the voice of the customer internally and contribute to the broader GDP team strategy Basic Qualifications
6+ years of full time experience Experience in account management, partnerships, business development, or consultative sales Experience managing a team Proven track record leading and developing high-performing teams in a fast-paced commercial environment Bachelor's degree or equivalent experience
Preferred Qualifications
Experience in QSR, restaurant advertising, food delivery, or third-party marketplace space Background managing franchise or global enterprise brand relationships Experience working cross-functionally with Product, Marketing, and Operations at a high-growth tech company Track record of building scalable processes and playbooks that improve team performance Deep expertise in managing complex, enterprise-level partnerships with large global organizations Strong executive presence; ability to influence and build trust with C-level stakeholders internally and externally Demonstrated ability to drive commercial outcomes: quota attainment, revenue growth, and product adoption Excellent communication, presentation, and negotiation skills; comfortable leading high-stakes partner conversations Data-driven approach; strong analytical skills with the ability to translate insights into strategy Proficiency in Salesforce, Excel/Google Sheets, AI tools (such as ChatGPT, Gemini, etc.) Bilingual (French or other languages) is a plus
~~ ~~
Not the right fit? Search for Manager II, Account Management, Eats Global jobs in Toronto, Ontario, Canada
About Uber
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.